Guest reviews
Overall rating
8,1
Excellent
Based on 45 reviews
Cleanliness
8,5
Comfort
8,4
Pick-up/Drop-off
8,0
Value for money
7,7
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Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveller rating
5
7
3
0
3
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
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4,8
Final bill was significantly more than reservation estimate.
Pros: 1. The Fiat car was great; very nice.
Cons: 1. The reservation did not "clearly" explain this Budget location was on the French side of the Geneva airport; not the Swiss side. 2. Renting from the French side resulted in an additional $40 purchase of a Swiss highway sticker to drive on Swiss roads. 3. The final bill was over $100 more that my estimate noted in the reservation. I will need to investigate and determine exactly what happened.
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5,6
Cons: I booked a car weeks ago and they confirmed and took money, then they won't give me that car or even similar
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7,6
Cons: No receipt for upgrade...
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6,8
Pros: The car was clean, comfortable, new and in excellent condition. The drop off was swift.
Cons: The initial desk service was very slow, and not friendly. The service was pushy for unnecessary extras.
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8,0
Cons: we return the car at 2am... the shuttle from the rental area to terminal 1 wasn't working during this time.
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2,0
Cons: I was charged 321 Euro I/O 201 USD as agreed
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2,0
Do not rent from them
Cons: They ask me to add 200$ to get the car I order
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7,2
Swiss pickup woes
Pros: Lovely car, smooth drop off
Cons: Like Basel, Geneva has a Swiss and French side. After following signs for Rental, and waiting almost 15 minutes on the Swiss side to be served, I was told that the booking was on the French side. Had to drag the kids to the far side of the airport and queue again. Very frustrating. It should be made clear on the booking the requisite directions where potent for confusion exists.
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5,2
Never again!
Pros: The car itself was good
Cons: We had to pay extra for everything which was not clear at first. I'm not renting from the French side again because it seems cheaper... it'll end up more expensive incl a big headache over it
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8,4
Cons: Expensive!
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10,0
Pros: Easy convenient and billed as expected.
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10,0
Pros: Great car, perfect service, friendly and pleasant experience.
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Where can I find Budget hire cars in Geneva?
Top tips for hiring a car from Budget in Geneva
- Mini car hires from Budget in Geneva are around 60% cheaper than other car types, on average