Cuenca hotels

Cuenca hotels

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Cuenca, Ecuador
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Low season September
High season July
  Average price (weeknight): R658
  Average price (weekend night): R670

cheapest month to stay

27%

expected price decrease

most expensive time to stay

164%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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KAYAK users have found double rooms in Cuenca for as cheap as R87 in the last 3 days. The average price is R767.
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Best Cuenca hotels

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Mansión Alcázar Boutique Hotel - Cuenca - Bedroom
1
9,5 Excellent (261 reviews)
R3 970+
Overview Reviews
A stay at Mansión Alcázar Boutique Hotel places you in the heart of Cuenca, steps from San Cenaculo Church and 4 minutes by foot from Church of Santo Domingo. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. This hotel has 12 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
8,3 Excellent
Pros: It’s in the heart of Cuenca, the hotel is beautiful and the staff makes you feel like home.
Cons: The beds weren’t that comfortable for the price you pay. The food wasn’t that good either, they don’t have 24 hrs room service. I reached 7pm very hungry and there was only sandwiches on the menu.
10,0 Excellent
Pros: The staff, including the owners, were exceptionally nice and helpful to us. That all treated Us like royalty. Everyone went beyond what would have been expected. The go teal is absolutely stunning. I loved our room (Royal) was large with a beautiful canopy bed. The common area with garden and restaurant was lovely. It was all decorated for Christmas!
Cons: This was a VERY minor point but it took quite a while for us to get hot water in the shower, .....but we did get hot water finally. We just had to run it a while
10,0 Excellent
Pros: The photos online did not do this hotel justice. It was even more beautiful in real life! The staff were very welcoming and helpful - definitely exceeded our expectations.
Cons: The Spa area can be improved in terms of having a relaxation area (chairs/sofa etc)
10,0 Excellent
Pros: I travel the world in my job. I am top status with Marriott and second to top with IHG. And, I also stay in boutique hotels occasionally. This hotel is fantastic! At the top of my list. Stay here.
Cons: The room was a bit cool at night but I would stay here again in a heartbeat:
10,0 Excellent
Pros: The setting was magical. We stayed in one of the garden rooms and I really just wanted to sit in the garden and literally smell the roses. It was beautiful and very well cared for. The small details were charming-water bottle at night , notes and candies left at turn down in the evenings. We had to leave before expected and the concierge was a HUGE help changing all our flights and hotels
Cons: I entertained a group of friends in the dining room and the food did not match the price or the very nice service. It actually was the worst meal I had on a 2 week trip and was overpriced for the guality of the food.
Oro Verde Cuenca - Cuenca - Building
2
9,3 Excellent (1 995 reviews)
R1 753+
Overview Reviews
With a stay at Oro Verde Cuenca in Cuenca, you'll be within a 10-minute drive of Museum of Modern Art and Museum of Extreme Art. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).
10,0 Excellent
Pros: The Breakfast was fabulous.. The reception staff were very helpful when I arrived earlier than expected and helped me immensely with my check in and organising my self. The whole team was very friendly and caring especially one receptionist in particular.. I felt very comfortable and at home there ( I stayed on my own). I loved the views and the room was beautiful. I highly recommend.
Cons: No complaints
10,0 Excellent
Pros: The place is great and right next to the little river which flows through the city. Very beautiful here
Cons: Nothing, The stay was great
10,0 Excellent
Pros: The hotel was beautiful, clean, the staff were extremely friendly and helpful. We asked for a fridge and they instantly brought us one, they called taxis for us, drove us to the airport and were very accommodating with food restrictions I had. The breakfast is fantastic as well and the room is comfy with down comforters and a balcony. Natalia at the front desk was very nice and she always asked us how we were doing and actually cared. She works very hard to make the place run smoothly. Daniel the bartender was also a lovely host for us and went out of his way to help!
Cons: Nothing all good.
9,2 Excellent
Pros: I like everything, people very nice , the room very clean, the buffet is great.
Hotel Victoria - Cuenca - Building
3
9,3 Excellent (540 reviews)
R1 058+
Overview Reviews
When you a stay at Hotel Victoria in Cuenca, you'll be on the riverwalk, just steps from Inter-American Center of Popular Arts and Museum of the Aboriginal Cultures. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
8,3 Excellent
Pros: We love the old style wood and the charm of the Hotel. The Breakfast is the high point of every day, with the good service and wonderful view. Location is great and the water is hot.
Cons: There was no internet in room 206 most of the time. A tiny room, no desk or table for the room service tray. The room is directly under the kitchen, and is noisy when the breakfast juicer starts up.
9,6 Excellent
Pros: Friendliness and a wonderful breakfast each day.
Cons: The staff went out of their way to be accommodating and friendly It was much like a botique hotel with them knowing your name when you came in each time. Their restaurant was excellent! Why I didn't give 100% was that our room (which had a wonderful view) was situated above where people met, and I guess continued their party ...sleep was diffucult.
10,0 Excellent
Pros: Beautiful building. The food was very good. The staff very friendly and helpful. I like the location because it was in El Centro close to all the action. Nice lobby with fireplace to sit and relax. Restaurant is very good. Free breakfast is very nice. Very satisfied with our stay.
Cons: Room was a little small, but worth it.
9,2 Excellent
Pros: Excellent breakfast
Cons: Too noisy from the bars around
10,0 Excellent
Pros: Excellent hotel. Everything was great and great staff.
9,5 Excellent
Pros: The place is very nice with a lot of character great location and an exceptional food served both for breakfast and in the restaurant. Staff was very available and assisted me with calling a doctor, ordering medications and more so I cannot stress how welcome we felt.
Cons: I was not allowed to check out later than the regualar 12h00. As my flight was only at 18h and was travelling with a small baby I found it a nuisance and not the best treatment.
6,3 Good
Pros: The staff at breakfast were lovely. The food was good. Most of the staff throughout were lovely. The garden outside our room was beautiful.
Cons: Our room was a tiny dark room. One of the beds had to be slanted in order to close the door. The lighting was atrocious. The lamp beside the bed had to be unplugged (no switch) to turn on/off; this made it impossible to get up in the dark. The room was cold and dank.
10,0 Excellent
Pros: Everything. I don’t remember the name of one of the waiters at the restaurant, but he is an asset to the restaurant. I told him not to retire because the restaurant will never be the same: great service!
9,2 Excellent
Cons: Breakfast with few options.
10,0 Excellent
Pros: Very nice hotel in Cuenca with traditional decoration , seems like old historial
El Dorado Hotel - Cuenca - Bar
4
9,2 Excellent (655 reviews)
R1 376+
Overview
A stay at El Dorado Hotel places you in the heart of Cuenca, steps from Calderon Park and 3 minutes by foot from Esqueletologia Museum. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).
Hosteria Dos Chorreras - Cuenca - Building
5
9,2 Excellent (558 reviews)
R1 391+
Overview Reviews
Located in Cuenca, Hosteria Dos Chorreras is convenient to San Blas Park and Civic Plaza. Free self parking is available onsite.
8,8 Excellent
Pros: The hotel Bulding
9,6 Excellent
Pros: Rustic wooden structure , furniture , antiques, chimneys for warming up, excellent food at the restaurant . Had the specula Locro soup and the grilled fresh trout . Delicious!
Cons: Hard to sleep at night do to high altitude (3,450 meters above sea level).
9,2 Excellent
Pros: Almost everything
Cons: We couldn’t used the jacuzzi because the Water was too low
6,3 Good
Pros: Well kept grounds.
Cons: Well for starters the bathtub was not clean, the view from our room was of concrete roof and a work ladder placed right in front of window. The food and products are way overpriced, dont know how they stay in business, maybe from the fish farm. The free breakfast was a slap in the face, had to dish out more money for decent breakfast. I can not recommend anyone to stay at this place. The high cost 120.00 with view of a ladder with tax of course, however this is misleading because everything else cost way too much. The final bill is roughly 202.00. The service is lacking, not friendly at all. The front desk looks as if someone just shot their dog. We did have one nice waiter, a young man who was very attentive and nice. Also you will find a list of don'ts when you enter the room, such as, misplaced towels, missing glasses, or spot on the sheets you will be charged...are you kidding me. I recommend you stay somewhere else and visit cajas for the day. The place is beautiful but grossly mismanaged. It's a bad joke when it comes to value and price
10,0 Excellent
Pros: Hosteria Dos Chorreras feels like been in "Alice in Wonderland" Beautiful, well kept place with professionally, friendly and diverse staff. We stayed at a Bungalow and was amazing. Room was nicely decorated, well kept, clean, no mold smell and no noise from neighbors. Food was great as well. We ate at three different restaurants and food was excellent. Breakfast buffet was great, their natural juices are super good. Must try their famous empanadas de viento, they are big, but so good I ate two. The location is perfect if you want to explore El Cajas National Park. It is also very close to Cuenca, which is a beautiful city.
Cons: Hosteria Dos Chorreras is such a beautiful place but, be prepared for cold weather when going outside. It was raining and wet outside. Should improve parking area (should be paved).
10,0 Excellent
Pros: The location is excellent, nestled on the side of the Cajas Mountains. You are literally in the clouds. Food, service and staff was excellent. An excellent mountain lodge while visiting Cuenca, Ecuador.
Cons: For me, nothing.
Casa Ordoñez - Cuenca - Building
6
9,3 Excellent (125 reviews)
Overview Reviews
A stay at Casa Ordoñez places you in the heart of Cuenca, within a 5-minute walk of Church of Santo Domingo and New Cathedral of Cuenca. The front desk is staffed during limited hours. Self parking (subject to charges) is available onsite.
10,0 Excellent
Pros: wonderful place. We will back there
10,0 Excellent
Pros: Centrally located in the old city center in the right side of the river. 1 block from the main square. Quiet and tidy rooms. Staff is forthcoming and helped choosing busses. Breakfast is good. Would recommend.
9,6 Excellent
Pros: The hotel is located 3-4 blocks from the center. It was perfect for my trip. I could make morning excursions and come back and rest before going back out. The staff was super attentive and helpful. A great place to stay in the city.
10,0 Excellent
Pros: Staff and owner fantastic and ready to help us with arrangements for our daily trips in and around Cuenca. Breakfast each day was superb and varied with amazing fruit and coffee / tea with a variety of egg dishes each day. Sensational location in city and close to everything and around 10 - 15 minutes front bus station for trips around the area.
10,0 Excellent
Pros: Felt like home! Staff were lovely and treated us like family. In the historic district, a few blocks from Parque Calderón. Absilutely no complaints.
10,0 Excellent
Pros: Amazing, amazing, amazing. Best hotel I have stayed in my entire holiday. Amazing staff, great rooms with loads of character and comfortable beds and so quiet considering where it is. Breakfast is delicious. The owner is also brilliant.
Cons: Nothing.
10,0 Excellent
Pros: Very friendly and helpful staff. Alberto, the owner, was very welcoming. The hotel has been beautifully restored. The breakfasts are delicious - something different every day.
10,0 Excellent
Pros: The owner Alberto Ordóñez went out of his way to help me with suggestions of things to do and see , where to eat . He treated me like family !
Cons: Nothing !
Hotel Boutique Los Balcones - Cuenca - Building
7
9,1 Excellent (324 reviews)
Overview Reviews
A stay at Hotel Boutique Los Balcones places you in the heart of Cuenca, within a 5-minute walk of Civic Plaza and Plaza Rotary Market. Featured amenities include a 24-hour business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a ferry terminal shuttle.
10,0 Excellent
Pros: The hotel was lovely, full of flowers, hanging plants and beautiful art. The breakfasts were varied and excellent. The staff was welcoming and helpful. We loved the hotel and highly recommend it.
9,6 Excellent
Pros: This place has it all: very good breakfast under a glass ceiling, attractive decoration, coffee machine, spacious rooms and above all: style. We felt like moving into another world, which fits perfectly in Cuenca.
Cons: The location was not bad, but two blocks further down to the river would have even better. It is along a busy street, although the insulation works fine.
5,8 Okay
Cons: We both became sick after having had breakfast on the first day of our stay.
9,6 Excellent
Pros: Large room. Nice staff. Great location.
Cons: Breakfast wasn't very substantial and service slow.
10,0 Excellent
Pros: Beautiful hotel and room. The ultimate shower and an excellent breakfast. Staff were extremely helpful. Loved every minute of our stay.
9,0 Excellent
Pros: Beautiful historic house with comfortable beds and the best hot shower ever!
Cons: Coffee - could have been stronger. And they should offer complimentary coffee and tea to guests throughout day instead of charging.
9,2 Excellent
Pros: Staff very helpful
Cons: Room soundproofing
10,0 Excellent
Pros: Second time staying here. Beautiful old home. Comfortable beds. Great buffet breakfast.
Hostal Casa Lloret - Cuenca - Building
8
9,2 Excellent (114 reviews)
Overview
When you stay at Hostal Casa Lloret in Cuenca, you'll be on the riverwalk, within a 15-minute walk of Mall del Rio and Museum of Metals. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
San Juan Hotel - Cuenca - Bedroom
9
9,1 Excellent (197 reviews)
R1 449+
Overview Reviews
When you a stay at San Juan Hotel in Cuenca, you'll be in the historical district, just steps from Church of Santo Domingo and San Cenaculo Church. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is complimentary during limited hours.
7,0 Good
Pros: The breakfast was good with fresh fruit, juices, eggs and meat choices. The staff was excellent and eager to please....quick to respond to my concerns.
Cons: First off the bed was pretty comfortable but the pillow selections were terrible. My neck was stiff the whole trip. Next up is the shower...the water pressure was good but the hot and cold water kept surging where I was scalding or freezing. It was also very difficult to get in and out of the tub/shower access was a bit dangerous if you are not agile...especially so if the floor is slippery. Be careful if you are older. I am speaking of the single King size rooms on the ground floor.
8,8 Excellent
Pros: Hotel is beautiful, clean and is in he best location
Cons: Even the hotel has great... my experience with the staff is something that the hotel has to work on. The staff was very friendly with the foreigner guests, however as ecuadorian I had he same expectations, but it was not... when I requested the backyard bar to spend the afternoon after they say yes, they decided to close it for clean it and we couldn’t use it. During the breakfast time, the staff was very alert about foreigners needs, and they did not realize that we did not have cups and napkins in our table... and when I asked for it... they were very rude asking me my room number and days of stay. I felt discrimination to the ecuadorian guests, even we were a group of 7, and we paid the same price. Interestingly I live in the US, but at the time of the registration I used my address from Ecuador, without expecting that this could change my experience.
9,6 Excellent
Pros: Very comfortable and clean room. Good breakfast. Very kind staff
Cons: The restaurant was fine but not excellent
6,7 Good
Pros: Location
Cons: The rooms are dated and feels old /tired
9,6 Excellent
Pros: Its well situated in the historic center, walking distance from comercial and historic attractions, the staff was very welcoming and helpful, the room was nice and comfortable. the bathroom seem new and clean. It had nice inside garden for the kids to move a little and adults to seat. My family had a great time.
Cons: the room had tub in the middle, and my youngest (1 year old) insisted to get in and finally got all wet (also wanted to go up the stairs making me very nervous). (Though no trouble with my 3 year old)
10,0 Excellent
Pros: Great location, very nice hotel, big and very comfortable room, great choice.
Cons: Breakfast could be better.
10,0 Excellent
Pros: The room was huge! The location is great!
Cons: The food. The food. The food.
8,3 Excellent
Pros: This is a nice hotel in the heart of the historical centre within walking distance from all places of interest. It is located in a renovated old colonial house with a restaurant in the central courtyard where standard breakfast is served.
Cons: There was not nothing really negative to mention
Hotel Casa San Rafael - Cuenca - Building
10
9,0 Excellent (976 reviews)
Overview Reviews
A stay at Hotel Casa San Rafael places you in the heart of Cuenca, steps from Esqueletologia Museum and 3 minutes by foot from San Blas Park. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
10,0 Excellent
Pros: Great location, fantastic staff and delicious breakfast.
Cons: N\A
10,0 Excellent
Pros: Location, great staff! Comfortable and not overly costly. Also, there are plenty of restaurants nearby.
Cons: Could use a night lite in the bathroom instead of the full light at night.
9,0 Excellent
Pros: Delicious breakfast, comfortable rooms, convenient location, Great hot shower, 24 hour reception & helpful staff
Cons: Nothing
9,7 Excellent
Pros: Breakfast was nice. Staff are personable
Cons: There should be an option for "Do not disturb" or "No cleaning necessary", in order to be more economical and ecological
9,2 Excellent
Pros: Room clean and large. Cleaning and breakfast staff really friendly. Really good location.
Cons: The staff (a man) told us a wrong information about the bus to Guayaquil. That was misleading us to the wrong bus station. Really annoying.
7,0 Good
Pros: Good-sized room; good location.
Cons: Hotel /our room dark - needed better lighting. Breakfast ungenerous - tight portion control.
9,2 Excellent
Pros: A tough couple of days in Cuenca with the political situation but the staff of the San Rafael were superb. Thank you
8,0 Excellent
Pros: The decor is amazing and it is close to the center of town. The breakfast was excellent.
Cons: A little close to traffic.
9,0 Excellent
Pros: Wonderful staff, good coffee, nice breakfast, beautiful building, excellent value
Cons: The only minor complaint was that the second smaller bed in our room - 304 - creaked. A lot. Every time my brother moved. Loudly. That could easily be resolved.
Hotel Boutique Santa Lucia - Cuenca - Building
11
9,0 Excellent (690 reviews)
R1 884+
Overview Reviews
A stay at Hotel Boutique Santa Lucia places you in the heart of Cuenca, steps from Calderon Park and New Cathedral of Cuenca. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of conference space and a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
6,7 Good
Pros: Beautiful building, good breakfast included.
Cons: The room was small for the price, with a small bed and poky bathroom. The water coming from the shower couldn’t maintain a consistently warm temperature and was either scalding or cold - it constantly needed adjusting. Staff were generally disinterested and disengaged. Really disappointing.
10,0 Excellent
Pros: As I extended an extra night I have not yet experienced everything but to date all is good. Love the old style hotel and the service is excellent from the kitchen to the housekeeping to the coffee lounge.
Cons: The on site car park is a block and a half away. I have a damaged foot so it was an effort, but not a big deal.
10,0 Excellent
Pros: The attention to detail and the interior decor
6,3 Good
Pros: The location of the hotel is very centrally located. It is close to everything. We walked to several restaurants.
Cons: The room was a shoe box. They switched us for one night to a nice large room after us complaining but then informed us that it was booked the next day so back to the show box we went. The bed was a full size and made it very uncomfortable for 2 people. For the price I would not stay their again.
9,6 Excellent
Pros: Super friendly staff, wonderful housekeeping.
9,6 Excellent
Pros: The staff was extremely helpful. The location was excellent in the centre of town and it was spotlessly clean.
Cons: The absence of heating.
10,0 Excellent
Pros: The staff was amazing and friendly. I loved the music they played and the restaurant inside was fantastic.
9,2 Excellent
Pros: The hotel is located right in the center, easy walk to everything! Big spacious rooms and everything was very clean. The staff is very polite and helpful and breakfast was delicious!
Cons: There is no room service or open restaurants in the hotel after 9pm I think so we had trouble finding food in Cuenca after 10pm.
9,4 Excellent
Pros: Wonderful staff, very nice breakfast, terrific location!!
Cons: There was nothing we didn't like.
Hostal Posada Del Angel - Cuenca - Building
12
9,0 Excellent (312 reviews)
Overview Reviews
With a stay at Hostal Posada Del Angel, you'll be centrally located in Cuenca, steps from San Sebastian Plaza and within a 10-minute walk of New Cathedral of Cuenca. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
8,8 Excellent
Pros: The hotel is very charing and picturesque. Food at the neighboring restaurant is the best.
Cons: Bit noisy
9,2 Excellent
Pros: The charm and social atmosphere of Posada del Angel cannot be exceeded. Our family of 5 enjoyed it immensely.
Cons: a bit on the noisy side
10,0 Excellent
Pros: The old spanish style of the building. The food was really good and the team very friendly!!
Cons: So... i was there for two nights. Probably the only think was the noise that came from the hotel restaurant. I know, it was christmas dinners, dinners groups but still, the noise would only stop between the 11:30 and 12pn
9,2 Excellent
Pros: My room was right after the place they serve breakfast, so a little noisy when someone wanted to chat during the early coffee (but was cheaper, and I always take earplugs, not a real problem).
Cons: Beautiful building and very friendly staff. The location is just a few minutes from the main square. Nice room and comfortable bed.
10,0 Excellent
Pros: Quaint and clean, staff was very helpful, great dinner recommendations!
9,6 Excellent
Cons: A little pricey, but a great place to stay.
9,2 Excellent
Pros: The building is beautiful and everyone working there is very helpful. The Italian restaurant downstairs is top-notch and the breakfast is pretty good. The prices are very fair and the location is perfect for walking around the city, without being too noisy.
Cons: We stayed in two different rooms, and the one on the third floor had weak WiFi and didn't have much water pressure or hot water. It's hard to get up and down those stairs. Like most options in Cuenca, it's an old building, which provides loads of charm but not much privacy.
9,6 Excellent
Pros: Location, staff, and cleanliness
Cons: Noice issues. But it all depends location of your room and no drink specials (many places near by offers happy hour).
Hotel Carvallo - Cuenca - Bedroom
13
9,0 Excellent (202 reviews)
R1 333+
Overview Reviews
A stay at Hotel Carvallo places you in the heart of Cuenca, steps from Church of Santo Domingo and New Cathedral of Cuenca. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Cuenca? This hotel has facilities measuring 70 square feet (7 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
7,9 Good
Pros: It’s a lovely old hotel with beautiful common areas to enjoy. The staff were very nice and helpful, and my room was spacious and comfortable.
Cons: My room though spacious was a little dark and the bath/shower had some issues - no bath taps so had to fill with shower which was a little tricky with the layout. Also, nearly slipped over in the bath/shower as the glass screen was set in place and so had to hop in the top end which was sloped. Had a lucky save as could’ve easily taken the glass screen down with me, which could’ve been disastrous. Hope they fix it as very dangerous.
10,0 Excellent
Pros: Friendly staff. Great value
Cons: Na
10,0 Excellent
Pros: We had a very early arrival and requested to leave our bags and see city. They gave us our room instead. No elevator and on 3rd floor. Bell boy ran our bags up. Breakfast exceptional with lots of choices. Room was clean. 2 bottles of water left for us each morning and wine, sodas, beer in refrigerator , availble for purchase. Coffee and tea available all day. Tour booked for us by receptionist was excellent. She also answered all our cultural questions and directed us to sights to see and online apps. Since we had a late flight out, we were offered the room for an extra hour. Can't daw enough good about it.
Cons: An elevator would have been nice. I would make a point to ask for 2nd floor room. High elevation makes it hard to breathe going up stairs.
8,8 Excellent
Pros: Breakfast was good. Room clean and staff very helpful.
Cons: My room was very small and it had NO view to the street. Apart of that it was clean and comfortable. I had some trouble with hot water, which was solved quickly. One of the shower shower doors was missing so the bathroom got wet when I showered.
9,6 Excellent
Pros: The hotel is spotless and very comfortable, however the staff is the best asset to this hotel. Fantastic people and great customer service.
Cons: The just need a little work on the noise reduction for the wooden floors.
10,0 Excellent
Pros: The friendly & helpful staff. Trying local dishes for breakfast. Free tea and coffee whenever you wanted - welcome after a day visiting. The decoration and layout of the inside of the hotel. The location in the centre of town. Leaving our bags after checkout wasn’t a problem.
Cons: Nothing at all!
9,6 Excellent
Pros: Down town Cuenca, near Cathedral
Cons: A staff very kind, she guide me to a nice restaurant
7,1 Good
Pros: This hotel is very nicely located and has a good breakfast. The common spaces are beautiful.
Cons: Considering this is a 5 star hotel, it does not meet requirements one may expect from a 5 star hotel. The toilet was dirty and the hotel did not look like the picture and did not feel like a 5 star hotelroom. We got twin beds on our honeymoon. To be fair, they did decorate the room nicely.
10,0 Excellent
Pros: Beautiful hotel in a great location. Very easy to walk around from that location. All the staff was extremely friendly and helpful. Andrea was especially helpful in giving recommendations, making reservations, coordinating tours and just helping me out since my Spanish is very poor. Breakfast was good with nice variety of offerings. I definitely wouldn't hesitate to stay there again .
Hotel La Casona - Cuenca - Building
14
8,9 Excellent (175 reviews)
Overview Reviews
When you a stay at Hotel La Casona in Cuenca, you'll be in the business district, within a 5-minute walk of Alejandro Serrano Aguilar Stadium and Cuenca Municipal Planetarium. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
10,0 Excellent
Pros: The bed was like a cloud. Clean and comfy.
10,0 Excellent
Pros: Spotlessly clean. Nice quiet room with comfortable bed. Shower was nice and hot with great water pressure. Friendly, helpful staff. I will definitely stay here again.
9,0 Excellent
Pros: Well located, easy to reach from Loja and close to tha Universidad del Azuavo.
Cons: Rooms cold n the mornings
Morenica del Rosario - Cuenca - Outdoor view
15
8,8 Excellent (184 reviews)
R1 014+
Overview Reviews
When you a stay at Morenica del Rosario in Cuenca, you'll be in the historical district, within a 5-minute walk of Church of Santo Domingo and San Cenaculo Church. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
7,5 Good
Pros: Everything as expected. Friendly helpful staff.
Cons: No complaints.
5,0 Okay
Pros: The decoration of the hotel was really nice, and the staff was friendly. The location was really convenient.
Cons: No hot water during our 5-day stay, *just* warm. We complained multiple times, to no avail. At night, there was always noise coming from downstairs. One time I put a towel on the floor because it was dirty but staff just hung it back up instead of replacing it. I noticed that some of the stains on the shower were never cleaned. The red wall adjacent to one of the beds looked grimy. Breakfast was mainly old croissants and tasteless cold cuts.
9,5 Excellent
Pros: Excellent location, friendly helpful staff. Room was spacious, clean and bed was comfortable. highly recommend.
6,3 Good
Cons: They started to do some building work at 7:30 a.m.!!!! Woke everyone up!!!!
5,8 Okay
Pros: The attention was kind and polite
Cons: The room was cold and dumb. It was also a little darker. The price was high for that type of hotel. The photos were misleading.
9,6 Excellent
Pros: The breakfast was so good and the receptionist is such a nice guy
Cons: There wasn't parking and I had to pay for another place to park my car.
9,2 Excellent
Pros: LOVED the staff! From the minute we arrived, they couldn’t have been more helpful—in so many ways. The hotel absolutely “shines” due to the staff.
Cons: There was some wallpaper pulled off the wall (see photo) that could easily be fixed with a corner strip ir extra glue. The Internet didn’t work well (which the hotel might not have had a direct responsibility for). Finally, my biggest grievance: out of 50+ cable tv channels (including movie channels) there was only ONE channel in English. No channels with English subtitles—and no news in English or with English subtitles. In a large expat destination city that Cuenca is, that really frustrated me. I would recommmend the management buy a different cable package.
6,3 Good
Pros: The staff was very friendly, nice and helpful..Also, its location is very convenient and walking distance to the city’s historic center.
Cons: We stayed at this hotel three nights. On our first day, The WiFi was not working in our room, it only worked in the hallway. The staff tried to solve the issue without success. A technician had to be called next day to fix the problem they were having. On the second day, the WiFi was working just fine, but then on the third day, we were having issues with it again. The bathroom is very uncomfortable and small. They do not change towels daily, which I’m ok with to conserve water, but the problem that we experienced was that any towels that were used in the morning remained damp all day since the bathroom had no sunlight nor ventilation for the towels to dry, so when we got back to the hotel in the evening, we had no dry towels. The breakfast was very simple and the same for the three days we were there. There was no variety of anything. We stayed in 5 different hotels throughout our trip in Ecuador, and I’m sad to say that this hotel was the worst one we stayed in. Very disappointing... I would definitely book the other hotels if we were to go back to Ecuador, except this one..... The only thing worth at this hotel is the staff...
Hotel Inca Real - Cuenca - Building
16
8,7 Excellent (303 reviews)
R1 304+
Overview Reviews
With a stay at Hotel Inca Real in Cuenca, you'll be within a 5-minute walk of San Cenaculo Church and San Francisco Plaza Market. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
10,0 Excellent
Pros: Very professional staff, exceptionally beautiful and very unique hotel, good shower, clean, good location, very good value.
Cons: Overall temperature was a bit low
5,0 Okay
Pros: Location is fine in town centre and reception area is also very nice People were very collaboratives helping with luggages and assistance for "find" the parking
Cons: My room was .....2 courtyard ahead. Room too small, cold and without table Parking 4 block far away
10,0 Excellent
Pros: Great breakfast, nice staff, and perfect location for walking around old town.
Cons: A little noisy at times but not bad. Would stay here again.
7,1 Good
Pros: The property is beautiful and conveniently located to the historic Cuenca sites. The staff members were all very kind and helpful.
Cons: I can’t speak for other guests, but our room (B7) had a horribly warped, squeaky floor and a leaky, old, dirty looking shower that needed the tile cleaned or re-grouted. Additionally, there was building maintenance going on all constantly and it was very disruptive. We didn’t mind the painters, it was the loud heavy machinery early in the morning.
7,1 Good
Pros: Friendly staff Great location in the middle of center
Cons: Old charm hotel which needs some renovation The double room we had was very small!
8,8 Excellent
Pros: The breakfast, the staff, the location.
Cons: No hairdryer in the room, the floor rug had not been vacuumed, there was no floor heater made available, the Internet connection was very, very poor. A professional could not do business while there due to poor WiFi.
8,0 Excellent
Pros: A very historical building. It’s very nice but it’s a little musty. This is normal due to a lack of central HVAC use.
Cons: There was a moderate diesel fuel smell coming from a another part of the hotel that was getting into my room.
10,0 Excellent
Pros: Very good location to the historic center. Good restaurant on site.
Cons: Internet can be spotty.
7,9 Good
Pros: Good location friendly staff rooms clean. Lovely building
Cons: No WiFi in room. Had to sit on balcony to pick up. Initial cost from booking .com was 126 US dollars excluding a 12pc tax. Nothing like the 154 dollars that the hotel charged. Left a sour taste.
9,2 Excellent
Pros: Beautiful hotel, lovely decorated and great breakfast in the courtyard. Centrally located in the old town.
Cons: Poor wifi.

Best rooms in Cuenca

Hotel La Casona - Cuenca - Building
1
8,9 Excellent (175 reviews)
Overview Reviews
When you a stay at Hotel La Casona in Cuenca, you'll be in the business district, within a 5-minute walk of Alejandro Serrano Aguilar Stadium and Cuenca Municipal Planetarium. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
10,0 Excellent
Pros: The bed was like a cloud. Clean and comfy.
10,0 Excellent
Pros: Spotlessly clean. Nice quiet room with comfortable bed. Shower was nice and hot with great water pressure. Friendly, helpful staff. I will definitely stay here again.
9,0 Excellent
Pros: Well located, easy to reach from Loja and close to tha Universidad del Azuavo.
Cons: Rooms cold n the mornings
Casa Ordoñez - Cuenca - Building
2
9,3 Excellent (125 reviews)
Overview Reviews
A stay at Casa Ordoñez places you in the heart of Cuenca, within a 5-minute walk of Church of Santo Domingo and New Cathedral of Cuenca. The front desk is staffed during limited hours. Self parking (subject to charges) is available onsite.
10,0 Excellent
Pros: wonderful place. We will back there
10,0 Excellent
Pros: Centrally located in the old city center in the right side of the river. 1 block from the main square. Quiet and tidy rooms. Staff is forthcoming and helped choosing busses. Breakfast is good. Would recommend.
9,6 Excellent
Pros: The hotel is located 3-4 blocks from the center. It was perfect for my trip. I could make morning excursions and come back and rest before going back out. The staff was super attentive and helpful. A great place to stay in the city.
10,0 Excellent
Pros: Staff and owner fantastic and ready to help us with arrangements for our daily trips in and around Cuenca. Breakfast each day was superb and varied with amazing fruit and coffee / tea with a variety of egg dishes each day. Sensational location in city and close to everything and around 10 - 15 minutes front bus station for trips around the area.
10,0 Excellent
Pros: Felt like home! Staff were lovely and treated us like family. In the historic district, a few blocks from Parque Calderón. Absilutely no complaints.
10,0 Excellent
Pros: Amazing, amazing, amazing. Best hotel I have stayed in my entire holiday. Amazing staff, great rooms with loads of character and comfortable beds and so quiet considering where it is. Breakfast is delicious. The owner is also brilliant.
Cons: Nothing.
10,0 Excellent
Pros: Very friendly and helpful staff. Alberto, the owner, was very welcoming. The hotel has been beautifully restored. The breakfasts are delicious - something different every day.
10,0 Excellent
Pros: The owner Alberto Ordóñez went out of his way to help me with suggestions of things to do and see , where to eat . He treated me like family !
Cons: Nothing !
Hotel Boutique Los Balcones - Cuenca - Building
3
9,1 Excellent (324 reviews)
Overview Reviews
A stay at Hotel Boutique Los Balcones places you in the heart of Cuenca, within a 5-minute walk of Civic Plaza and Plaza Rotary Market. Featured amenities include a 24-hour business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a ferry terminal shuttle.
10,0 Excellent
Pros: The hotel was lovely, full of flowers, hanging plants and beautiful art. The breakfasts were varied and excellent. The staff was welcoming and helpful. We loved the hotel and highly recommend it.
9,6 Excellent
Pros: This place has it all: very good breakfast under a glass ceiling, attractive decoration, coffee machine, spacious rooms and above all: style. We felt like moving into another world, which fits perfectly in Cuenca.
Cons: The location was not bad, but two blocks further down to the river would have even better. It is along a busy street, although the insulation works fine.
5,8 Okay
Cons: We both became sick after having had breakfast on the first day of our stay.
9,6 Excellent
Pros: Large room. Nice staff. Great location.
Cons: Breakfast wasn't very substantial and service slow.
10,0 Excellent
Pros: Beautiful hotel and room. The ultimate shower and an excellent breakfast. Staff were extremely helpful. Loved every minute of our stay.
9,0 Excellent
Pros: Beautiful historic house with comfortable beds and the best hot shower ever!
Cons: Coffee - could have been stronger. And they should offer complimentary coffee and tea to guests throughout day instead of charging.
9,2 Excellent
Pros: Staff very helpful
Cons: Room soundproofing
10,0 Excellent
Pros: Second time staying here. Beautiful old home. Comfortable beds. Great buffet breakfast.
El Dorado Hotel - Cuenca - Bar
4
9,2 Excellent (655 reviews)
R1 376+
Overview
A stay at El Dorado Hotel places you in the heart of Cuenca, steps from Calderon Park and 3 minutes by foot from Esqueletologia Museum. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).