Cruseilles hotels

Pros: Location amazing. Room perfect and very comfortable although in an odd location. Hotel bar area beautiful although expensive.

Cons: Hairdryer in room useless. Dressing gowns tired and small.

Pros: The location is just amazing! No words needed. Room tidy and really clean. A bit small, but nice. Staff friendly and breakfast delicious.

Cons: Not really enjoyed dogs company in the restaurant under next table .. it was really strange. Never nowhere seen it before, that you are allowed to take your dog to the restaurant...

Pros: The restaurant, reception (check in/out) and the cleanliness of the rooms. Parking is available, secure and free of charge.

Cons: The lobby is small with no service. No coffee shop at the lobby or nearby the hotel. Hotel’s bar closes relatively early (around 11 pm) if you couldn’t sleep early then you’re stuck with no bar no service at the lobby. However, there’s a casino that’s attached to the hotel but not everyone likes casinos.

Pros: Perfect hotel location. Nice decorated executive suit. Staffs are always helpful and warm.

Cons: we ordered the last executive suite: Theoretical Check-in from 4 p.m. (it's already too late), and in fact, delayed check-in till 5 p.m. due to cleaning issue. (Nice staff offered beer and coupons for the casino) This executive suite faces the city, meaning that bad view for a SUITE-even worse than a normal double room towards the lake. The spa region is small and crowded.

Pros: The Location was wonderful and the view was amazing. The staff were friendly and helpful. I'll come back again and again.

Cons: Nothing

Pros: food at hotel was good. Staff was terrific. spa downstairs was pretty basic--not a great changing area

Cons: bed was uncomfortable--lumpy. but they took 20% off the bill when I told them that I hadn't slept well.

Pros: Very nice location, the bed is super comfortable, nice bathroom, nice gym. It’s very close to the lake and the bus stop is in front of the hotel. In 20 minutes walking from the hotel you are in the city center, and the walking along the lake is beautiful

Cons: I don’t understand why they ask before you arrive if you have some intolerance if then nothing change during the breakfast. For this reason, since for my intolerance I wasn’t able to eat the 75% of what there was on the table, I think that to charge €14 per person for breakfast is really too much. Anyway foodstuff is good and the breakfast room is really nice and cosy.

Pros: Friendly staff room very clean, location is great, close to the lake

Pros: Friendly staff secure parking and proximity to Annecy. Clean room.

Cons: We had an attic room. We did not know that would mean over half of the room we could not stand up in. Only place to put suitcase you would bang your head. Ridiculous that it is a double room. At most should be a single room. Very disappointing.

Cons: Asked the hotel receptionist for a taxi and hour before we needed it arrived at reception when taxi due no sign of it asked again if taxi was coming was told it was, waited a further 10 mins no sign asked again receptionist had to call again was told it would be a further 10 mins no apology from receptionist who was reluctant to call the taxi firm again, waited again for 10 mins no sign of taxi so gave up and drove ourselves to restaurant! Receptionist was very unhelpful did not apologise and made no effort to try and rectify the situation by calling the taxi firm sooner she only acted after I’d prompted her to do so, showed a complete lack of proactive ness.

Pros: the location is good just 15 minuts by walking trough the beautiful lake annecy to get the center, and the staff is very friendly, we absolutley will back.

Cons: the breakfast is very good and tasty!!! nothing bad to say.

Pros: Helpful staff and a good location. Parking was great.

Cons: We were at the front and it was a bit noisy - Saturday night revelry and clean up!

Cons: The description said hot tub, sauna, and lobby bar. There was no hot tub, no sauna, and the lobby bar was closed. Not closed for the night, or out of order, but not there. The room was fine, the staff was lovely and pleasant, but they did not provide what they promised. I chose this place over other cheaper hotels because of the amenities they promised and lied about.

Pros: Good location in town centre. Clean, tidy and well appointed

Cons: Garage entry is narrow, not easy to get to through the one way system

Pros: Great position, with parking, in the centre of Annecy town

Pros: Good location, 3 mins to the train station

Pros: Location is excellent, and staff very polite and helpful. Rooms are cosy.

Cons: Rooms are very confined, and not properly clean. Lift is working only from 1st floor, and extremely small.

Pros: Good decor; very spacious family room; great shower; very helpful staff

Pros: The staff at the hotel were exceptionally helpful and friendly. Their English was impeccable and they were most accommodating with information and recommendations. The rooms were small but clean and pleasantly appointed. The breakfast room was charming and cozy. For 9 Euros, there was an above-average selection of breakfast items. It was close to the Old Town and we rented bikes and rode around Lac d'Annecy in under 3 hours. That was a highlight!

Pros: Super nice staff and the breakfast is simple and delicious

Pros: Everything has been fine

Cons: Nothing to say

Pros: Great location just in front the Annecy lake and the old town is just behind the hotel Cleaned rooms and beds Breakfast was good costs 14€ and the staff there Zahra and Robyn were very friendly and lovely persons. There is a gym also unfortunately I didn’t visit

Cons: They provide two bottles of water just for the first night. The other nights u have to pay 0.50€ per bottle.

Pros: This is our third stay at Hotel Splendid, each time staying for one night en route to Val d'Isere skiing. We like the location which is within easy walking distance to many restaurants and shops and the staff are friendly. The rooms are quite small but very clean with a reasonable size bathroom.

Cons: There were two complimentary coffee pods but no milk available and a kettle with no tea bags or instant coffee.

Pros: Good location and friendly reception staff

Cons: Room was not cleaned properly, shower was dangerously sloppy and view from back part of hotel was atrocious.

Cons: The WiFi was not very good I would have preferred better pillows

Pros: Perfectly located right next to the lake and just a few minutes to the old town. Staff were accommodating and friendly. Rooms were modern, clean, comfortable and had everything we needed. Good variety for breakfast. Highly recommend!

Cons: Would have been nice to have some shampoo provided in the room but otherwise everything was great.

Pros: Location and comfortable bed

Cons: Internet connection

Pros: Great location; good breakfast

Cons: Small rooms; tiny elevator; ***hot water didn’t get very hot—warm at best

Pros: Beautiful view Spacious rooms Close to train station Easy walk to old Annecy

Pros: The stuff was very friendly and helpful. The room was clean and fresh. The location is great, 2 min from the train station, 15 min from the lake.

Cons: We didn’t get why this hotel has 4 stars. The room was really small with basic facilities, the bar has limited options of spirits and the the overall experience didn’t make it to 4 stars hotel it Europe.

Pros: Clean, modern room. Comfortable bed and nice lighting. Great location for nearby restaurants and bars ib old part of town.

Cons: Curtains could close tighter.

Pros: Cleanliness, good breakfast and helpful staff.

Pros: Location was even better than we'd thought it would be. Within just a few minutes' walk of the ancient quarter with its many little restaurants, cafes and shops. A delightful hotel, with all expected modern facilities. Very good breakfast; room with all the expected amenities. Good WiFi. Parking available, but not on-site--this is important if you have a car as parking is not easy in Annecy. Great staff!

Cons: Nothing much. Tiny elevator which must be shared with staff coming and going to clean rooms etc. and guests.

Pros: Nice location. Clean room and bathroom,nice amenities.

Cons: The parking of the hotel was full and we had to pay for it separately.

Pros: Very well located, close to the historical center of Annecy and the lake. The room was comfortable and clean. The staff was efficient and attentions.

Cons: The room was a bit small. Price for parking, pet and breakfast is a bit too much.

Pros: Very friendly staff. Very warm and nice welcome. We forget an item when we left the hotel, but staff was so friendly to inform us immediately and they even sent us the lost item to our home address. Very nice and clean room. We are looking forward to coming again to this wonderful accommodation in Annecy.

Pros: Clean good location well designed

Cons: We had no problems car park would have been good but there was parking nearny

Pros: Perfect location minutes from the lake and the old city center. Quiet room, not big but large enough for our needs - not a wasted square meter anywhere. When asked the staff kindly provided some non-gluten bread for breakfast.

Pros: Lady at the reception was very kind. She adviced few very good local restaurants with good prices. We really appriciated it! Room was very clean and big enough

Pros: We loved the ability to book suites to accommodate all of our family members. The two bedrooms were nice as well as having two separate showers and bathrooms. The staff was very friendly and helpful.

Cons: Parking on the street could get a little sketchy but the parking lot was not far away. We also didn't like that we had to drop our keys off at the front desk every time we left the hotel. I understand that this is a security measure, but it was an inconvenience.

Pros: The staff were very accomodating and it was great with a dog.

Cons: The continental breakfast didn't cater for gluten free or alternatives to milk (not really their fault as I didn't specify my dietary requirements)

Pros: Great location close to the lake and old town. Really helpful and friendly staff.

Cons: Nothing

Pros: Very nice place. Calm and well situated in the city centre.

Cons: It's not easy to park.. I suggest to stay around the hotel and wait as cars often leave. It is not free

Pros: location, clean room

Cons: way too few plugs

Pros: Very friendly and helpful staff! Nuce breakfast. Nice lobby/lounge. Great location.

Cons: As a woman travelling for work I amndisappointed when a nuce hotel.lime this provides only all-purpose washing gel for soap/shower/shampoo all-in-one. I think business hotels lime this should provide shampoo and small amenity kits so we dont have to take this our carryon suitcase.

Pros: location and price is brilliant

Cons: all good

Pros: The location was perfect, very close to the old town and city. Easy for parking, very clean and friendly staff! The bed felt like sleeping on a cloud.

Cons: Very few amenities but not really a problem.

Pros: Nothing fancy but it’s clean and comfortable and in an ideal location

Pros: Friendly staff, clean room, quiet night and decent breakfast tired bathroom

Cons: Tired bathroom

Pros: very good location.

Pros: Breakfast was pretty decent. And there's a superb restaurant (Brasserie Brunet) just opposite.

Cons: No comfortable chair in the bedroom, not they there was really enough space for one.

Pros: Quick and easy check-in. Nice staff, very friendly.

Pros: Breakfest was great.

Pros: Large, modern, well serviced, excellent location close to old town and very close to train and bus stations

Pros: The staff if the hotel were really good. They gave us an early check-in without any question. And since we would leave the next day early morning, they even let us have the free breakfast on the day of the check-in!! I would recommend this hotel to all of my frineds and family.

Cons: nothing as such.

Pros: Excellent location!!! Train station, grocer and all the best sights and markets are very close by. Clean and comfortable stay. Highly recommended to anyone passing by beautiful Annecy!

Cons: The room had a stow-away bed that we could not figure out. Not that it was necessary, we were just curious.

Pros: A good location in the centre of Annecy.

Cons: It was very expensive for a very average room and facilities. The service was impersonal and the facility was very utilitarian.

Pros: Nice room, big tv, very clean

Pros: The location is superb and the apartment is virtually A Home n Away. The apartment is well equip and all essentials is available, from cooking cutlery till tourist information. Walking distance to most sightseeing location and full of restaurants around. With full time reception and make check-in much convenient. Strongly recommend others to stay at this apartment

Cons: All good.

Pros: Very kind and friendly staff, location is in the centre of the old town and walking distance to everything.

Cons: The appartment was a bit small.

Pros: The location was perfect. Next to old town area and walking distance to a lot of restaurants.

Cons: Parking wasn’t available at the property, but they gave us a voucher for a parking garage nearby and it was affordable. You can unload your car at the property then you can park it.

Pros: Perfect location, child friendly, we got a crib for our baby, and parking and very clean! What more do you want.

Pros: Staff were great and the location was very central and close to shops, restaurants and the lake. Very good location. Car parking space is very limited on-site, maybe two cars but a discount underground parking is available. Rooms have good facilities and well equipped.

Cons: The water flashing system in the bathroom was very noisy and the pipes make vibrating noise. The ground floor sound insulation not so great.

Pros: Staff was friendly and helpful. Location was quite central.

Cons: The pictures weren't quite accurate. The layout of the room we were in was quite different from the picture. The sofa was not very well maintained and the carpeted portion could do with some cleaning. Bathrooms and the beds were quite clean so that was a saving grace.

Cons: Staff need training. Arrived at midday and couldn’t check in until 4pm. Wasn’t even offered a glass of water. Room very small and claustrophobic and bathroom also small. Not worth the price at all. The view is nice.

Pros: I felt the staff was very attentive to our needs and made our stay very pleasant.

Cons: Breakfast, not a very large selection and was not organized very well.

Pros: The view from my room

Cons: Short staff short food short on attention to detail

Pros: Location

Cons: Room was facing the access road, so deliveries at 06H00 made a lot of noise. Leaving windows open for ventilation became a problem if you want a quite and relaxing stay. Children using the spa pool as a recreation ground simply makes not sense in a Sap hotel. Relaxation and quite should be the goal.

Pros: Nice location and rooms are clean

Cons: Hotel is clearly understaffed. We asked for a baby cot on our arrival and it took them 3hours to bring it up. The receptionist did it in the end as he was the only available person there. Very limited choice for in room dining options (no hot food can be served) Breakfast is very expensive and once again the service is a complete disaster. Looks more like a school cantine than a four star hotel. Spa is very small and overcrowded. Most people can’t find a chair to lie down and just stand there with their towels waiting for someone to leave. Steam room is broken, not even a sign to notify people. Overall service falls short of what you would expect for a four star hotel.

Pros: Only location.

Cons: Bad smell, very old mattress, medium pillow hardness, very expensive compared to the property. Reservation in this hotel is like a mistake, and that’s why I’ll never ever repeat the mistake again.

Pros: Large room with nice view and good facilities I like the trace. Staff was lovely and friendly the general atmosphere was comfortable

Cons: No daily water provided - no iron or microwave

Pros: Hotel is in the calm place, breakfast was very good. The bed was very large and comfortable.

Cons: The door of toilette was not closing well. The staff was not very hospitable

Pros: Such a lot of choice for breakfast!!! So tasty too. Room was large and comfortable. Staff always smiling willing to help. Very near to the Lake of Annecy. A perfect location. Thank you!!!!

Cons: Nothing! All perfect!

Pros: Very nice room and comfortable bed. Free private parking on the hotel area

Cons: A bit far off the center of Anncey, about a 20 minutes easy walk. Keep in mind there is no elevator. But other then that its great

Pros: The bed are really confortable the room is big, there is a terrace, you have all what you need in the bathroom! The breakfast is really good

Cons: Nothing

Pros: Great location to see the quirky streets and shops. Lots going on. Parking next door. Great links for road and rail

Cons: Could update cupboards and bathroom sealant. Breakfast is a little bit pricey

Pros: Your Staff

Cons: WC separated from the bathroom (which was big and comfortable and should include also WC). Even without a sink to wash the hands in the wc room. But this is a usual difference between northern and southern/central Europe.

Pros: We could walk everywhere which was ideal. We were able to do some washing in a laundry which was quick and well priced. The rooms were a good size and the beds comfortable

Pros: Very central and good room, staff excellent especially Xavier on reception

Cons: Nothing

Pros: location is good and near centre

Cons: poor furniture breakfast restaurant part of breakfast is at first out of side ham slices to thick price booking.com was 88 the charge 97 euro the spa is adverticed but not included

Pros: Convenient for central Annecy just a 10/15 walk.

Cons: Unfortunately the restaurant is not open on Sundays.

Pros: Location - short walk to Old Town. Good value, tea and coffee in room, huge comfortable bed, restaurant on site.

Cons: Nothing

Pros: The locstion is nice. The staff îs serviable. IT was clean and they have good coffe ar breakfast.

Cons: The parking is an issue. They collaborate with a parking from the neighbourhood, but it was difficult to find.

Pros: Room and breakfast was as expected. Overall it was clean and comfortable. Amenities in room were lacking but expected. A lady working at the breakfast hall from Cambodia was so nice and helpful with suggesting activities to do in the area.

Cons: Overall experience was good. At checkout though something odd did occur. The gentlemen attending me said to have given me the correct change, 42 eur. He showed me a 20 eur and 2 10 eur and 2 eur. All was rushed and he only gave me 22 back instead of 42 eur. It took me a few minutes while I was still in the lobby to figure it out. Then I approached and said I think he didn't give me correct change. At first he brushed it off since there were more clients. I waited for them to finish to not be a pest. Then I asked again and asked to check paperwork in case it fell. No luck. Then I asked to check cameras and that I was willing to wait for security. He quickly agreed to give me the 20 eur. Not sure if he was just nice or realized he didn't give it to me. But I felt like I was scammed but all ended well. I don't want to judge his character without proof but all was odd. i wouldn't let this stop anyone from booking. The experience overall was good. Just a precaution.

Cons: The only thing I can say is that the waiter during breakfast was keep touching his hair and his mouth and his nose and putting out the clean cutlery on the table which is very unhygienic specially handling some of the cutlery with the ends that we put in our mouth

Pros: Great location, great rooms for families.

Cons: For the number of guests, they should have more than 1 person at the reception.

Pros: Great location... Helpful staff .... comfortable ...

Pros: Every thing especially the Moroccan gentleman in the reception, thanks a lot for him

Cons: Nothing

Cons: Everything okay.

Pros: Friendly staff. On site parking. Comfortable room.

Pros: Comfortable beds

Cons: Lack of attention to details from the staff in lobby and bar. Coffee machine in our room was not working. The security deposit, was not released after our departure, even after several requests. Not happy.

Pros: Clean, comfortable

Cons: No coffee making facilities in room

Pros: The hotel itself is generally OK, very good location directly by the lake. Own car park is certainly a big plus. Friendly staff. The breakfast selection very modest. If not the convenient location and the car park, wouldn't book it.

Cons: The interior and the room looked dated and in need of repairs. Wall paper going off the walls. Bath rooms looks like if refurbished not too long ago but is already worn out and not really clean if you look in corners. Room heating works over the climate condition which is relatively noise. Wifi unsuitable for business travellers - blocks business VPN connections.

Pros: Location + flexibility of the staff. My favorite hotel in Annecy

Cons: Expensive and non attractive breakfast

Pros: The location was excellent, very close to the railway station and centre of town. The neighbourhood felt safe. Front desk staff very helpful. The shower and airconditioning very good.

Cons: Didn't like the plastic cups wrapped up in plastic. Not really a 4* hotel.

Pros: Location was good

Cons: Room was very small. Some people would struggle to get into the shower!!Air conditioning didn't work.

Pros: Location, good breakfast, friendly staff.

Pros: Very comfortable and great location

Cons: all good

Pros: Staff very friendly ans helpful Great location

Cons: No onsite parking or covered reception when u loading a car outside the entrance

Pros: Reception staff were friendly and helpful.

Cons: Decor a bit tired.

Pros: Perfect location. Friendly staff. Clean rooms

Pros: The staff were very friendly and helpful, and the food could have been very good...

Cons: The room (114, if I remember correctly) was tired-looking and scruffy. The decor was tatty and the electrical sockets were falling off the wall. The carpet was stained. The air conditioning only allowed heating and not cooling. Opening the window was the only way to cool the overheated room, and then the traffic noise from the nearby autoroute was too much for sleeping. The buffet dinner started at 7.30 pm, but when we arrived at 8 the hot dishes were only lukewarm by then. It all felt like a place that had fallen on hard times and no longer worth its *** rating.

Pros: We had been disappointed on our previous stay a few days earlier, but this time, in a different room (117), things were much, much better. The decor of the room was in much better condition. We also made sure that we arrived to dine promptly at 7.30. This made all the difference, and our stay was much more enjoyable.

Cons: The room was still a bit poky and overheated, and the air conditioning was still useless.

Pros: Everything was perfect!

Pros: The interior vintage design and decoration are pretty cool, the price of the buffet is reasonable.

Cons: Non

Pros: Staff so frendly and helpful

Cons: Location.....to far to the town

Pros: The hotel staff!

Cons: The hotel was a long walk from the centre of Annecy.We walked along the river into town but had to leave before it got dark, there was no lighting along the river walk so we would have felt unsafe. The hotel staff were lovely but the hotel needs to be refurbished. It was only just alright for a one night stay. There were no restaurants open near the hotel on Sunday evening, when we were there,the hotel did not serve food either. We did not take breakfast.

Pros: Food was good and ample of free parking space.

Cons: Bath room was a bit too small and lift needed servicing badly.

Pros: Great breakfast. Plenty parking. Nice staff.

Cons: Quite a walk from centre

Pros: Fabulous

Cons: Nothing, our stay was excellent

Pros: Quietness

Cons: Food, service, we used a “no disturb” sign but they still went ahead and entered the room, hotel is far from the city, geyser gets cold at night.

Pros: Very good breakfast and dinner.

Cons: The fact that there was no restaurant facilities on Saturday night. There was also a lack of staff especially on Saturday.

Pros: Ideal spot for us personally. Staff very friendly and informative. Nice size room and comfy bed

Cons: There is nothing that comes to mind.

Pros: It was normal for me

Cons: The internet was very very slow