Best Hotel Annecy

Good family room.

Not in central Annecy, had to drive into town.

Hotel had good (free) parking. It was well situated, but noisy with the freeway just outside. The bed was comfortable and the bathroom and shower were good. Breakfast was okay with excellent bread and coffee. Staff were friendly and helpful. When we complained about our first room, we were moved to a much better one.

The first room we were given (number 8) was poky and dark with hardly any sunlight but far worse was that although there are numerous ‘no smoking’ signs, it absolutely STANK of cigarettes. This appears to be a problem in this hotel, for although our next room was fine, the corridors reeked of smoke.

The staff was polite, kind and helpfull which was a real good point. The room was clean during our whole trip.

When we mentioned the fact that for a few day a strong smell of cigarette was in our room, the hotel replied that they unfortunately sometimes face the problem of customers smoking in there room. It surprised us that no fire alarm has been triggered and that the personel hasn't noticed the smell earlier. Unfortuntely the hotel hasen't make a gesture either.