The Pea Blossom B&B

We were met by the owner's daughter, who was absolutely lovely. Really sweet, really helpful, and she showed us everything with such a kind, chatty manner. She was also very kind in allowing us to leave our luggage for a few extra hours after checkout so we didn't have to carry it around town. Location-wise, you couldn't get better for a city break.

The name of the establishment is Bed and Breakfast, but there is no breakfast offered, and no coffee or tea available. The information said this was a non-smoking place, but as soon as we walked in there was a strong smell of smoke throughout the house, which stayed the whole time we were there and seeped into our clothes. In the main bathroom, there wasn't even hand soap. I can understand needing to provide your own body wash, but not having handwash in the main bathroom was a bit much. The towels were very grey and scratchy, the shelves in the room super dusty, and the bathrooms could have done with a little extra wipe around. I should have checked the reviews more thoroughly before booking.

The location was good, the room was clean, and the staff welcoming initially.

They charged me twice for the same night, were rude when I asked for the money back. They did not send all the money back that was charged from my account the second time, even after they demanded that I send bank statements proving the amount that was taken.