Copenhagen Island Hotel

Hotel was modern, clean and overall it was a nice stay. Quality of the free breakfast was better than most. The hotel is close to the hop-on hop-off boat and bus stop, so if you buy the 48 hour sight seeing tour you can hop on the boat that takes you to several stops around the city... This almost makes up for the hotels fairly poor location...

Location is on the outskirts of the city so it's about a 15-20 minute walk into the city... We had a problem with our room keys where they didn't work and we had to get new keys at the front desk... This happened twice... and the second time was after breakfast on the day we were checking out... I had to wait about 10 minutes in a line at the front desk to get new keys...

the air conditioning was not working at all, the hotel was hot and humid and to sleep you had to have the windows open but the road noise was appaling, thooughly uncomfortable night.

A nice and new hotel with clean and light rooms that has a good atmosphere.

No.

The hotel is brand new, so it is still relatively clean. When no construction work is in progress in the vicinity, the setting is rather peaceful and pleasant. The rooms reflect a certain sense of aesthetics.

The service provided in the room was abysmal: no towels, no soap, and we had to request all those things more than just once or twice for the staff to actually provide them. Even worse, the reception staff actually tried to bill us things we never had, like mini bar consumptions (blamed by the staff on the previous occupants of the room) or several breakfasts. We would advise other guests to well check their bills. Remarks on these facts were met by the staff with rather unfriendly comments.