Accra Beach Hotel & Spa

It was an OKAY stay, but likely won't go back!

The hotel was for the most part kept clean (room, lobby area, pool) and MOST of the inside staff were very helpful with any suggestions regarding offsite dining and/or sites to see. Clearly SOME of these staff genuinely care about their customers and understand that good service equates to return business.

Now for the less than satisfactory staff, specifically the pool/beach area bartenders!! On multiple occasions I found them to be rude, apathetic, condescending, and in one instance antagonistic!! I not only experienced this myself, but witnessed others that had to !! They all need a refresher course on Customer Service,or fire them!! The hotel itself is really starting to show its age. Though the cleaning staff try to do their best to keep it clean, there are areas/rooms that should be completely renovated (old/damaged furniture, things not working, etc). There are also exterior parts of the hotel that have sustained some storm damage that have not been repaired. Never book a room that is on the road side of the hotel....the traffic noise finishes late and starts early!! Nuff said! Though the beach is beautiful (or could be), I found that the garbage (mostly left by uncaring hotel guests) is everywhere, and the hotel should be looking into increasing staff time spent attending to it.