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Amenities at Hampton Inn & Suites Chicago-Downtown
- Indoor pool
- Fitness centre
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
Reviews of Hampton Inn & Suites Chicago-Downtown
8,6
Very good
2798 verified ratings
Wonderful
1583
Very good
561
Good
321
Okay
128
Fair
98
Mediocre
37
Poor
70
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, making it easy to access attractions and city highlights. Cleanliness was highlighted in many reviews, with rooms and common areas described as well-kept. Breakfast offerings were appreciated for their variety and quality, though a few guests noted areas for improvement. The staff and service received positive remarks for being friendly and helpful. While bed comfort received mixed feedback, most guests were satisfied with their stay overall.AI-generated from customer reviews
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Score by provider
8.6 out of 10

1730 reviews
8.6 out of 10

128 reviews
8.8 out of 10

25 reviews
8.4 out of 10

1 review
8.8 out of 10

6 reviews
All reviews

The phones in the room didn’t have directions on how to contact the front desk. Rooms were only cleaned when requested, which would have been fine if they had informed us ahead of time of the policy. But they didn’t. And then when I asked for more towels, they wanted me to go get them and then seemed a little out out that I requested they be brought up while we were out (we were on the way out of ...
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Not a great breakfast and breakfast staff are not that nice and accommodating. All the rest is just excellent and it’s a great value for money

Poor breakfast selection if you have dietary restrictions. And $25 check in fee before 3pm. Other than that, great hotel and very safe.

Pros (+)









