Pros:Easy pick up and return
Cons:Better prices. Do not hold $250 on people’s cards. Your competitors have way better options. Get with the times.
Pros:We liked the van with comfortable seats and a nice ride. If I need to rent again, Enterprise will be my first choice.
Pros:The Woonsocket office staff were terrific - helpful, friendly, speedy. Got me in and out both picking up and dropping off quickly and easily. Will definitely look to rent from them again.
Pros:Excellent service! Ready when I arrived and the van was perfect for what I needed. Very pleasant and they provided me the number for a larger van rental next time I need it.
Cons:i didn't like that fact that I had to return the van!! I really enjoyed driving it!!
Pros:Very helpful agents. They went out of their way to gather and share information about the return location (which was different - one-way rental).
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Cons:Respect and courtesy.
Cons:The car had a very heavy smoke smell throughout. Should not have been rented in that condition.
Pros:They closed before we got there, we weren't made aware they closed at noon! We got there about 12:10 and were shocked to find them closed! Our rental was already paid for. It caused a huge inconvenience to our trip and your customer service was not willing to help at all!
Pros:This was my 1st time renting From Hertz. When I arrived to pick up my rental they didn't have the SUV I had rented. Brett the agent who tried his best to find another rental close by trying to avoid a pickup at TF Green Airport. That's where I picked up at 5:30 rush hour!
Cons:The agents could have been better prepared a SUV should have been there. I had a fully paid reservation and had to drive an hour to airport for pickup. Drop off went smooth. Very apologetic.
8,0 Very Good
Pros:Staff were extremely friendly and very flexible. I called a day ahead and an hour before my pick up to inform them I'll be late. They received my message warmly and told me it was OK. I came at the time I told them I was going to arrive and received my car rental fast and easy. Dropping off my car was also a piece of cake. Another thing I liked about this place is the price. I live in Providence, RI. I didn't mind the extra 20-25 min drive to North Attleboro for the rental because its cheaper during the holidays than it is to rent a car from the airport.
Cons:What I don't like is the small selection of cars.
Cons:Had to come back 2 hours later because my car wasnt available
8,0 Very Good