Pick-up location | West New York |
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Car types | |
Hire locations | 1 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
2 locations in West New York
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Reviews
2,0 Poor
Nov 2021
10,0 Wonderful
Apr 2021
Pros:
everything6,0 Okay
Apr 2021
Cons:
The car only has half gas tank at time of pickup. Also, car door open signal was buzzing despite all doors being closed.6,0 Okay
Mar 2021
Pros:
friendly staff, old car.Cons:
given a better shape car.2,0 Poor
Nov 2020
Pros:
They charged my and never got my car4,8 Mediocre
Aug 2020
Cons:
My car was faulty — it shook violently above 45 mph and I had to change my trip to find a new car. It took several hours and uncomfortable/unsafe driving.One location in West New York
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4,0 Mediocre
Sep 2020
Pros:
pick up staff was quick. not necessarily friendly, but quick.Cons:
the car was disgusting inside. it was clearly not cleaned (but the "this car has been cleaned" paper was placed inside) and it smelled. It still had someone's dirty mask in the backseat, dust/soot everywhere and dried snot on the dash/door.9,2 Wonderful
Jun 2020
Pros:
Staff were extremely helpful and kind. Car was VERY clean, which is so necessary during the COVID pandemic.Cons:
It feels unbelievably expensive. I understand it's a one-way trip, but the fees are outrageous. I'm glad upgrading in person was cheaper than online.8,8 Very Good
May 2019
Cons:
there was stuff in the back left from previous client - the staffer didn't tell me or ask me about gas refill and i realized when i stated driving it was half full so I just returned it half full5,2 Fair
Apr 2018
Pros:
opening hoursCons:
I spend time and money on the wheel problem and wait for exchanging a car.8,0 Very Good
Jan 2018
Pros:
car was great, people were nice, price reasonable; location was amazingly convenient to the upper west side; we were able to do a 1 way SUV rental with short notice for <$150; got us out of a bind from a canceled flightCons:
took 30 min to get car at 7:30am on a Sat because someone forgot to gas up the car the night before10,0 Wonderful
Sep 2017
Pros:
This was my first time using Avis, I used enterprise in the past and was disappointed by their overall services,the Staff at Avis on west 76th were excellent to me and treated me like a 20 year client, I will definitely be using Avis from now onOne location in West New York
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10,0 Wonderful
Sep 2019
Pros:
The whole experience was excellent, but mainly I want to praise the staff for being super friendly and overall helpful.10,0 Wonderful
Jun 2019
Pros:
Staff was amazing - really nice and helpfulCons:
The entrance to the office is not pedestrian friendly - I have to walk up and down an active driveway8,0 Very Good
Nov 2017
Pros:
Car was excellent, no charge for EZ pass!!Cons:
Hard to find and reliance on App was a little cumbersome for first time2 locations in West New York
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Reviews
8,8 Very Good
May 2020
Pros:
both pick up and drop off easyCons:
car smelled like smoke for the full two weeks, noticeable even at drop off2,0 Poor
Apr 2020
Cons:
That particular location was closed even though I could make reservation. Nobody called me to explain that they moved to another location. i had to look for another rental, another car. Lots of stress, waste of time. terrible experience.10,0 Wonderful
Aug 2019
Pros:
The staff. Ayo is th best8,8 Very Good
Jul 2019
Pros:
Very helpful staff.6,0 Okay
Jun 2019
Cons:
A full tank of gas would have been great and a tire check as well. Tires had 20 psi in both front tires. Had to stop and pay to get them filled and also too off the tank.10,0 Wonderful
Mar 2019
Pros:
Agent was wonderful!One location in West New York
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10,0 Wonderful
Aug 2017
Pros:
Service was simple & fast! Good!3,6 Poor
Jul 2016
Pros:
Friendly staff, location reacheable by public transportationCons:
I rented a car for one day and unlimited mileage and I was charged for two days even after returning the vehicle within the allowed timeframe (just as instructed by the staff) I called the manager for details and I was still charged for the second day. Although friendly, the staff was not well prepared and was misleading.One location in West New York
One location in West New York
One location in West New York
Most popular car type | Compact |
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