Shaker Heights car hire

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Shaker Heights, OH, United States
Oct 31 — Nov 7
Same drop-off
Shaker Heights, OH, United States
Sun 31/10
Sun 7/11
Driver's age:

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Shaker Heights car hire information

Pick-up locationShaker Heights
Hire locations3

Shaker Heights car hire reviews and directory

Rated no. 1
Best rated
6.2 Good (98 reviews)
2 locations in Shaker Heights
Locations in Shaker Heights
  • 6.3
  • 6.6
  • 6.2
  • 5.9
  • 6.2
Recent reviews
7.9 GoodOct 12 2021
Great value for full size car. Thanks Hertz
10.0 ExcellentSep 27 2021
Booking was easy….simple and received an car upgrade. I like the fact that I didn’t have to drive to the airport to pick up and drop off the car rental.
1.9 HorribleSep 2 2021
they had the reservation off site far from airport and would not accept reservation at airport location. Cost $100 to cancel reservation!
3.9 MediocreAug 24 2021
When reserving a car at Cleveland Hopkins Airport, the site listed a suburban rental location as "Cleveland" instead of Beachwood OH. This caused me to misunderstand where I was booking the car and therefore, a car was not reserved for me at the airport on a Friday night. At the Hertz customer service counter at the airport, I had to call Hertz customer service, cancel the reservation and rebook it. There were no cars left and I ended up taking a Buick SUV that was not cleaned or reviewed for body damage, which was extensive.
1.9 HorribleAug 19 2021
I never received a rental vehicle because their policy required I pick it up within a two hour window; which I was unaware of. When I went to pick it up, they were out of vehicles. This was not clearly communicated.
1.9 HorribleJul 13 2021
Please be aware that if you need to make changes that is VERY difficult and frustrating. Both companies blame the other and neither one has any customer service.
8.0 ExcellentMay 24 2021
Staff were friendly and courteous!Nothing
10.0 ExcellentMay 21 2021
When I first arrived at the rental counter at Cleveland/Hopkins airport, the clerk informed me my rental had been made at another Cleveland location miles away. When I asked if there was anything she could do to help me she imphaticaly said no. A supervisor happened to be there and came to my rescue. She was wonderful. The first clerk was not going to even try to help or ask the supervisor if anything could be done. To her, the mistake and inconvenience didn't matter. Once the supervisor helped things went well and quick. My return person was great!Perhaps train clerks in regards to customer service. They appear to have NO desire to help solve problems. Thank goodness for a competent supervisor!
2.0 MediocreMay 10 2021
Car rental was set for 6:00-- I arrived to the lot at 6:02 as a function of traffic and work. No-one was there to be found as they had closed at 6:00 on the dot which is interesting since this was my pickup time (how can you close at 6 and also rent a car at 6?). Anyways, I called "customer no service" who refused to help me in any fashion. They would not find me a comparable truck anywhere nearby without significant fees. The best they could offer was to replace my $298 rental for a >$600 rental, which is in no way comparable. Needless to say, I ate the loss and rented a car with enterprise. I will never use Hertz or this location again and I'd advise you do the same.Everything
2.0 MediocreApr 26 2021
Worst experience I’ve ever had renting a car!
Rated no. 2
8 Excellent (10 reviews)
4 locations in Shaker Heights
Locations in Shaker Heights
  • 8.2
  • 8.2
  • 8.2
  • 7.8
  • 7.6
Recent reviews
2.8 MediocreJul 23 2019
It was sunny outside.Every time I rent from this location the reservation time seems to be merely a suggestion. I have constantly been made to wait for the car to arrive and then be ready. This time my reservation was for 2pm and my car wasn’t ready until 3:40.
10.0 ExcellentOct 10 2018
Exceptional Customer ExperienceGreat Value For A Top Rated ExperienceN/A
5.6 OkayJun 13 2017
Good people, aweful CarThe people were all nice and wasted no time to get me moving. They were also informative and helpful. The amenities in the car were nice. They inspected the vehicle before and after and I was in and out in 10 minutes. Good employees.I really didn't like the vehicle that I got. I got a Fiat 500x which ran really rough from 1st to 5th gear, literally jerking me forward with each shift. It was also not fun to drive, accelerating was rough, it was loud and the A/C didn't keep the car cool at all. Not a smooth ride at all. However my biggest complaint is that I reserved a RAV4 or similar category which has about 60+ cubic feet of cargo space and that is the only thing I needed from the rental, instead I received a small SUV which has about as much space as my Honda Civic. Had I known I would have just taken my Civic and saved myself the $341. It doesn't make sense to advertise a RAV4 or similar and then have this small Fiat in the same category and charge the same price. Waste of money.
8.8 ExcellentMay 3 2017
Enterprise was excellent. Signage and directions for rental car returns is poor.
8.8 ExcellentDec 4 2016
No problems. Easy check in & out. Very courteous service.Car interior was quite stained.
4.0 OkayOct 31 2016
Cancelled reservation. Found a better rate
Rated no. 3
7.1 Good (5 reviews)
2 locations in Shaker Heights
Locations in Shaker Heights
  • 6.4
  • 8
  • 6.8
  • 7.2
  • 7.2
Recent reviews
6.4 GoodSep 3 2020
Car smelled like smoke
2.0 MediocreMar 30 2018
They didn't have any cars.I was renting a car for work and when I arrived at my scheduled time to pick up the car they informed they had no cars and would not have a car for me. I missed all my work appointments and had to rent a car from another company.
Rated no. 4
5.6 Okay (3 reviews)
2 locations in Shaker Heights
Locations in Shaker Heights
  • 7.3
  • 4.6
  • 4.6
  • 6.6
  • 4.6
Recent reviews
4.8 OkayFeb 27 2017
They gave a car without cruise control and they did not inform me even if they knew I was going on a 800m drive. They offered me satellite radio for example but they never thought of offering me a cruise control even at higher prices. I realized way to late that there was no cruise control, while on my drive. When I asked for a different car even in a different town they claimed there was none. The car I had was vibrating really badly at higher speeds (I am not sure if it was the mirror or the door) and the speedometer was jumping over 2-3 miles at these speeds instead of being continuous...This car had a milage of 33K but it drove like it had 130K. I would have never taken it in a long drive if I knew how it drove. I was hoping I was bringing it back in one piece. I will not rent again from this company.
116 travellers who hired a car in Shaker Heights gave the car agency they used an average rating of 6,4

Car hire locations in or near Shaker Heights

Good to know

Most popular car type


When to book a car hire in Shaker Heights

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Shaker Heights

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Shaker Heights car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Shaker Heights.


Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Shaker Heights car rental.

Top tips for hiring a car in Shaker Heights

  • Intermediate car hires in Shaker Heights are around -80% cheaper than other car types, on average

FAQs about hiring a car in Shaker Heights

  • The average price of fuel in Shaker Heights is R53,75 per litre over the past 30 days. Filling up a tank of fuel costs between R645 and R860, depending on the car size.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type in Shaker Heights.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car hire in Shaker Heights costs R1 145 per day, on average.

  • A Standard car hire in Shaker Heights costs R441 per day, on average.