10.0 ExcellentSep 9 2020
Pros: The staff was fantastic both at the beginning and at the end of the rental. My husband left his sunglasses in the car and they called within 30 minutes of drop off to tell us. They are fantastic - will definitely rent from them again.Cons: Absolutely nothing. They did an above and beyond service. Cheerful, helpful, didn't pressure us for an upgrade but let us make the decision. Very professional and I couldn't be more pleased with the rental experience.
10.0 ExcellentApr 3 2020
Pros: Every step was super smooth
6.0 GoodOct 13 2019
Pros: I ended up NOT renting a car. I did mot need the rental.
10.0 ExcellentJun 12 2019
Pros: We rented a minivan for a family overnight visit to San Diego.Easy from the start. I was able to park my car at the location which made getting the van and returning SO much easier. Josh was friendly and helpful. Could not have gone better and plan to use them for any car rental needs in the future.
2.0 MediocreApr 13 2019
Cons: Enterprise would not honor your rate. I had to find alternative.
10.0 ExcellentJan 18 2019
Pros: Good service, I like happy people.Cons: The office was pretty dirty, leafs and dirt on the floor. It’s the first thing people see when they come so in my opinion it needs some work. Same for when I returned the car, garbage on the ground and stuff you could recycle in the garbage. Cmon people you can do better then that. Vero
10.0 ExcellentDec 14 2018
Great experience!Pros: Pickup and dropoff were easy, clean car that was what I expected, super friendly service both at pickup and dropoff, great price for the trip. Great experience!Cons: Nothing.
3.6 MediocreMay 3 2017
This Enterprise is Lame!Pros: The fact they had the Ford Transit 350 van.Cons: I am convinced that they misread (benefit of the doubt) the gas level in because 5/8 of a tank should not take invoke a 40 mile range warning after 70 miles of driving. This is a 25 gallon tank! After adding 8.5 gallons to the tank, we were able to travel another 30 miles to our function and all the way back (over 100 miles) before the van was empty again. The van is suppose to get 14 mpg, I calculate less that is less than 11! My frustration is they don't listen. They appear like they could care less. I will never rent at this Enterprise again. And one final note, add more staff, one should be forced to wait 15 minutes in line to rent or return a vehicle.
10.0 ExcellentApr 2 2017
Cons: We just rented the car for 1 day and dropped off At a location. I think the drop off cost was high
4.8 OkayMar 21 2017
Pros: Friendly staffCons: I reserved an economy car for a long drive but they had no economy cars. I was given a Dodge Charger. They offered a gas credit which I never got. Employees did not know how to add my Plenti Rewards number to my reservation and made no attempt to call support to figure it out. The Dodge Charger was dirty and I had to wait for them to clean it, putting me behind schedule.