Pros:Had an issue at pick up BUT Avis costumer care was great had to change couple times and Avis costumer care was polite and swift it's not everyday you see a major company with high morals, great prices and excellent service THANK THANK YOU THANK YOU
Cons:What I didn't like wasn't Avis fault it was a employees error and not the company plus employee might have a had an emergency so I'm not upset plus Avis costumer care was super fast in fixing the issue
Pros:The location. Seems as if they're accustomed to helping out 1 staffer who's worked for 2 years. He didn't know how to explain or provide a number of services.
Cons:Sales agent should've been knowledgeable about basic tasks. Some had to show him how to look up my account & two other basic functions all after I waited on him to finish eating & clean his teeth. Quite gross & not professional. He was curt.
Pros:The vehicle was nice
Cons:They didn't have the car ready, there was personal belongings of the previous driver still in the car. Also, the car needed some maintenance(an alignment). I generally don't have any problems with Enterprise!
Pros:Super nice, smooth transaction! !
Pros:Found I had reserved the car at a different location than the airport in Jackson, MS. Clerk could not transfer the reservation to the airport location. I would have had to take a cab to the other rental location. I had to call and cancel the reservation and make a new reservation at the airport. Originally I had booked online through Kayak. When I got to the garage to pick up my car, they were out of economic cars. They upgraded me to a Ford Expedition. It was a tank for one person. The weather was bad so it worked out.
Cons:Due to holiday traffic in the area, we were late arriving. The young met us at the door and said "sorry we are closed". I wasn't aware the location closed at 2:00 pm.
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Cons:The hertz place did not have my rental available until the day after I scheduled to pick it up. My trip was severely impacted.
Pros:Staff was friendly, professional and patient. The experience was excellent. I appreciate them complying with covid safety standards Those lady's were awesome.
Cons:I have no complaints