Cheap car hire in Richmond
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People carrier |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
Richmond car rental reviews and directory
Dollar
9,1
Wonderful
67 reviewsBest rated
Cleanliness
9.4
Comfort
9.2
Pick-up/Drop-off
8.8
Value for money
9.2
One location in Richmond
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Reviews
8,0 Very Good
Dec 2021
Pros:
Pick-up area was easy to find, and overall the staff I interacted with were professional and friendly.Cons:
The signage about which drop-off area to use was apparently incorrect, which made things confusing and tiring after my trip.7,6 Good
Mar 2020
Cons:
It would have been helpful to have the drop off procedures for when an attendant wasn't present explained during the pickup.5,2 Fair
Jan 2018
Cons:
The employees on the phone...both times, at the desk, and at pick up and drop off. Very rude.2,0 Poor
Oct 2017
Cons:
I had to cancel my rental based on not having a major credit card. I went with Avis whom was more accommodating. I will not be renting with Dollar in the future.10,0 Wonderful
Sep 2017
Pros:
Customer service was outstanding both picking up the car and in returning. Will rent from dollar again.4,4 Mediocre
Aug 2017
Pros:
The car was nice, although it smelled pretty weird.Cons:
The car cost more than advertised, by about $100, so it was almost double of what I expected. The insurance I bought online with the car (3rd party) I was told was useless, and they were known to not honor the purchase if something were to happen, so that's $30 I won't get back. All in all it was a lot of wasted money.Thrifty
7,9
Good
39 reviewsCleanliness
8.0
Comfort
7.6
Pick-up/Drop-off
8.1
Value for money
7.9
One location in Richmond
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Reviews
2,0 Poor
Nov 2020
Pros:
The staff was terrible. As I was walking up to rent the vehicle they locked the door, looked at me, and left.Cons:
The customer service. I was treated much better at Alamo where I ended up having to rent from because I was not able to get my rental when I needed it from Thrifty.6,8 Okay
Sep 2020
Pros:
Thrifty staff member was very pleasant and helpful. Vehicle was very clean and ready to go.Cons:
If you rental agencies would offer something besides those cheap Chrysler products. I realize they practically give them to you (how else could they get rid of them), but they are very uncomfortable and noisy. Luckily I only need a van once in a great while. And thankfully you have better quality vehicles to rent when I need a sedan or coupe.10,0 Wonderful
Feb 2020
Pros:
Everything went very smooth. I really appreciated it9,2 Wonderful
Jan 2020
Cons:
When the strip would not work on my credit card, the agent said it was impossible to enter it manually! Luckily I had another car, but NOT the one that I wished to use! Gotta be a better way!2,0 Poor
Dec 2020
Cons:
The car smelt like weed and it was never cleaned out. The windows were filthy.10,0 Wonderful
Jul 2019
Pros:
Friendly staff, super easy pick up and drop off.Enterprise
9,7
Wonderful
5 reviewsCleanliness
9.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
9.5
6 locations in Richmond
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Reviews
10,0 Wonderful
May 2021
Pros:
Had no problems @ all. Will use them again.Cons:
Can't think of anything. Quick easy & staff was great.6,8 Okay
Apr 2017
Pros:
The car was great for the price, clean, gas efficient and got us around.Cons:
Customer service was horrible. The car was released and was forced to find another location. The location I originally rented at decided they would release the car because I was 1.5 hrs late. She told me she called once and since I "didnt answer" she "assumed" we "weren't coming." Then instead of helping me out with getting another car, she simply stated, "I'm sorry there is nothing I can do," which is plain old lie. She could have called the nearest location and see if they had anything available. We were forced to call ourselves and do the leg work and pray I didn't have to take an Uber back to the hotel. We get to the second location and had an issue with the business card, we couldn't just switch the reservation to my name because the card didn't have my my name on it, only the CEO's name, IT's A COMPANY CARD, DUH! then the tax exempt "didn't have the CEO name on it only the companies name". Just issue after issue for lack of knowledge and or professionalism. Finally we got the car.10,0 Wonderful
Nov 2021
Hertz
7,8
Good
10 reviewsCleanliness
8.0
Comfort
6.6
Pick-up/Drop-off
8.0
Value for money
8.6
2 locations in Richmond
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Reviews
8,8 Very Good
Dec 2016
Pros:
They should check tire pressure7,2 Good
Sep 2016
Pros:
Easy in, Easy out. Gave us an upgrade at no extra charge, because they didn't have anymore small cars.10,0 Wonderful
Jul 2016
Pros:
Loved the carCons:
Nothing I did not like7,6 Good
Sep 2020
Cons:
I will never have them put me in a Kia Soul again. The most uncomfortable seats, not to mention no trunk room. It was an awful experience my back and neck won’t soon forget.121 travellers who hired a car in Richmond gave the car agency they used an average rating of 8,4
Car hire locations in or near Richmond
Good to know
Most popular car type | Mini |
|---|
When to book a car hire in Richmond
Average daily price per month
Car hire prices as pick-up date approaches
Top tips for hiring a car in Richmond
- Book your car hire in Richmond at least 1 day before your trip in order to get a below-average price
- Mini car hires in Richmond are around 10% cheaper than other car types, on average