Puerto Vallarta car hire
Search hundreds of hire car sites at once for hire car deals in Puerto Vallarta
Puerto Vallarta, JA, Mexico
Jul 1 — Jul 8
Same drop-off
Puerto Vallarta, JA, Mexico
Thu 1/7
Noon
Thu 8/7
Noon
Driver's age:
Puerto Vallarta car hire information
| Pick-up location | Puerto Vallarta |
|---|---|
| Hire locations | 44 |
| Airport locations | 22 |
Puerto Vallarta car hire reviews and directory
Alamo![agency]()
Best rated
4.2 Okay (55 reviews)
2 locations in Puerto Vallarta
Alamo
Locations in Puerto Vallarta
Blvd Francisco Medina+52 322 221 3030
| Monday | 07:30 - 23:59 |
| Tuesday | 07:30 - 23:59 |
| Wednesday | 07:30 - 23:59 |
| Thursday | 07:30 - 23:59 |
| Friday | 07:30 - 23:59 |
| Saturday | 07:30 - 23:59 |
| Sunday | 07:30 - 23:59 |
Intl And National Arrivals+52 322 221 3030
| Monday | 08:00 - 22:00 |
| Tuesday | 08:00 - 22:00 |
| Wednesday | 08:00 - 22:00 |
| Thursday | 08:00 - 22:00 |
| Friday | 08:00 - 22:00 |
| Saturday | 08:00 - 22:00 |
| Sunday | 08:00 - 22:00 |
2.0 MediocreMay 15 2021
Cons: Plane arrived late, there was no one at the Alamo counter in the airport despite still being within hours of operation. I was told they close at any time if they no longer have cars to rent, but then my reservation was not honored. Will never rent from Alamo again, poor customer service in puerto Vallarta.
10.0 ExcellentMay 10 2021
Pros: Staff was friendly and efficient.Cons: I thought the car pickup was located at the airport but it was a short distance away.
2.0 MediocreApr 5 2021
Pros: Shuttle pickup and drop off quick except location way off airport and negotiating traffic very haedCons: We reSERVED A Jetta or versa they gave us a VW that was smaller Had been wrecked sounded like front end was going to fall out and had a bald tire They didn’t care
2.0 MediocreMar 23 2021
Pros: Terrible staff. Location is NOT in airport, it’s miles away. Made us wait for 20 minutes for pick up. Once there they did not let me deny insurances although I am insured by Amex. The forced insurances were more expensive than the car rental itself. I tried talking to the manager but he was equal or worst than the employees. When we checked the car for damages I tried to do a video but the employee would not acknowledge the date, name or name of the company. Left my Amex cc open for a couple thousand dollars only to fin out one day later that “someone” tried to use my card for internet purchases upwards of $3,000 usd. TERRIBLE COMPANYCons: Honesty. Service. Timing. Acknowledging and actually charging me what I reserved.
2.0 MediocreJan 26 2021
Pros: Nothing, it was the worst experience I've ever had, the car was gone, the price was jacked up, and I was told to go.Cons: Everything. This was terrible.
2.0 MediocreJan 11 2021
Cons: Got there to rent the car and they want to charge 4 times the on-line quote I went to another car rental company
2.0 MediocreJan 11 2021
Pros: The merchant did not honor the reservation due to absence of available cara. I had to go to another merchant and overpaid significantly to get a car the same day
2.0 MediocreJan 3 2021
Pros: I didn’t rent. Was quoted approx $350 and when I went to pick it up they wanted over $700 for insurance. I just wanted to rent a car. Not buy one!Cons: Less fine print and more upfront honesty.
2.0 MediocreDec 17 2020
Cons: Cancelled since they insisted I pay for insurance at $20/day
2.0 MediocreNov 30 2020
Cons: Reserved the car, landed in the airport, went to the rental car kiosk to check in and they said there were no cars available. Really hindered the trips itinerary.
Sixt![Sixt]()
10 Excellent (1 review)
4 locations in Puerto Vallarta
Sixt
Locations in Puerto Vallarta
Av Paseo Cocoteros Lt 28+52 322 226 7503
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
Av Paseo De La Marina Nte. 585+52 322 226 9500
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
Blvd Fr. Medina Ascencio 7930+52 322 209 0685
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
Pelicanos 311+52 322 209 0685
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
Routes Car & Truck Rentals![Routes Car & Truck Rentals]()
8.4 Excellent (5 reviews)
1 location in Puerto Vallarta
Routes Car & Truck Rentals
Locations in Puerto Vallarta
Blvrd Francisco Medina Ascencio 3987
10.0 ExcellentJun 2 2021
Pros: Everything was good!Cons: We found that we didn’t need the car as much as we thought we would. Plenty of taxis and where we stayed everything was within walking distance.
10.0 ExcellentApr 15 2021
Pros: Location, friendly staffCons: Not much, it was pretty good!
10.0 ExcellentApr 12 2021
Pros: Yes
2.0 MediocreApr 9 2021
Pros: I like nothing, it was the worst experience ever. I DO NOT RECOMMEND ROUTES CAR RENTAL AT ALL. I want my money backCons: Everything
10.0 ExcellentMar 10 2021
Pros: The staff was very friendly
Enterprise![Enterprise]()
5.9 Okay (16 reviews)
3 locations in Puerto Vallarta
Enterprise
Locations in Puerto Vallarta
Carr. Costera A Barra De+52 322 226 5000
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
Carretera A Tepic Km 7.5+52 322 221 1226
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
Carretera Punta De Mita+52 624 142 1022
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
2.0 MediocreJun 3 2021
Pros: The man at the rental shop (Jaime) was very kind. The shuttle to and from the airport was nice.Cons: I rented an SUV for the week and when we got there, they did not have an SUV for us. We also got charged an extra $300 for insurance. So the price we thought we were getting was not the price at all. It would be nice to see the price with insurance before reserving a car.
2.0 MediocreJun 1 2021
Pros: They didn't have the car (or a similar car in the same class) that we reserved. We reserved an intermediate SUV and they only had compacts. We had to go to another car rental agency to find a vehicle for our surfboards.Cons: Have the car we reserved
8.0 ExcellentMay 29 2021
Pros: Morning . The stuff was great polite and accommodating . Rene and sol dis everything they could and were super nice . Was promised one car - bigger . While showed up was given a very small powerless car . As there was an insurance cost that was hidden . $20 more dollars a day . Should have been disclosed when I made the reservations . A/c smelled bad so o could y use it . Not cool at all !Cons: 1. Deliver the car I booked . 2. Disclosure that there will be another insurance fee .
9.6 ExcellentApr 8 2018
SuburbanPros: This was just the right vehicle for the job. Agents were helpful.Cons: A bit expensive
2.0 MediocreApr 22 2017
Price was twice the amount Kayak givenPros: NothingCons: Came there and the lady said we have your car away bc you are two hours late on your arrival despite my flight was delayed plus the change in time. They told me that my original car would have costed me $400. I showed them my reservation with Kayak and the price Kayak said it would cost and they said it doesn't include mandatory insurance and all other kind of charges. I left with a much smaller car for $352. I hate to say this but I will not recommend anyone to use you guys for car rental. they told me not to use you guys bc you don't have Local insurance. Bad experience especially traveling with kids and having to pay much more then anticipated.
10.0 ExcellentApr 16 2017
Pros: Friendly staff and a new car!
4.4 OkayMar 29 2017
Cons: I did a reservation for a journey in Pto Vallarta, when I arrived they did not have it. They give me a Jeep and of course the price was higher. At the end the cost of the rental was 50% more than the original reservation. The Site Manager told me that it was because they upgrade the car, however it was not my fault that they did not have the car that we reserved.
6.4 GoodJan 22 2017
Ripped ofCons: At the office they added on 'mandatory' mexican insurance at the price of $20usd per day. You can't exactly say no when they took you to the office in a shuttle, no other options.
8.4 ExcellentJan 17 2017
Great folks, but Insurance will cost 19 US dollarsPros: Great help with many bags and shuttle. Check in was quick even though it was a very busy travel day. They were very patient as i called my credit card so that they would approve a $2000 us dollar authorization. (See the dislikes for explanation)Cons: Know that if you don't buy the full coverage insurance that they sell ($59 US dollars per day) you must buy the $19 US dollar 3rd party liability insurance that does not include damage on the car. You will have to pay for that. Also, they will authorize your credit card for $2000 US Dollars in case there is damage. If you don't have a card that will authorize 2000, you must pay for the $59 insurance.
10.0 ExcellentJan 13 2017
Pros: friendly staff
Thrifty![agency]()
5.5 Okay (8 reviews)
3 locations in Puerto Vallarta
Thrifty
Locations in Puerto Vallarta
Ave. Francisco Medina Ascencio+52 322 221 2984
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
Carr Tepic Km 7.5+52 800 021 2277
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
Carretera Barra De Navidad+52 322 221 5761
| Monday | 08:30 - 14:30 15:30 - 17:00 |
| Tuesday | 08:30 - 14:30 15:30 - 17:00 |
| Wednesday | 08:30 - 14:30 15:30 - 17:00 |
| Thursday | 08:30 - 14:30 15:30 - 17:00 |
| Friday | 08:30 - 14:30 15:30 - 17:00 |
| Saturday | 08:30 - 14:30 15:30 - 17:00 |
| Sunday | 08:30 - 14:30 15:30 - 17:00 |
2.0 MediocreJun 2 2021
Cons: The pickup and drop off process is much too slow. I waited in line for 45 minutes to pickup my car. At drop off, I was the only customer there and it still took 20 minutes to check me out. The insurance is ridiculously expensive and I did not have an option to waive it.
2.0 MediocreMay 26 2021
Pros: They did not have a car for me. I had to walk to another place to find a car. Terrible to book a car and not have one for them.Cons: If they would have reserved my car.
2.0 MediocreJan 30 2017
The rental prices are insane due to the insurancePros: I did not rent a car it was so costly for insurance
6.0 GoodJan 1 2017
Thrifty Car Rental Puerto VallartaPros: Nice staff, I ended up with a good car.Cons: The final price was significantly higher than advertised. Did not have the car when I showed up. No guarantee that they will have the car even if you pre-pay, our trip was during the high season (last week of December).
2.0 MediocreDec 25 2016
Nasty experiencePros: Not muchCons: Poor and slow pickup and transfer. The office is a mess in a hard to get to location Staff is rude and nasty. When I booked no one informed me of mandetory insurance that is 50% of the rental fee. Nice surprise that both the booking agent price line and thrifty left out or was hidden
Payless![agency]()
4.8 Okay (19 reviews)
2 locations in Puerto Vallarta
Payless
Locations in Puerto Vallarta
Calle Av. Francisco Medina Asc+52 322 221 0263
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
Francisco Medina Ascencio 141+52 33 3688 6609
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
4.8 OkayOct 26 2019
Pros: The staff at pickup was good and the vehicle overall was satisfactory.Cons: We were charged to replace a flat tire and were charged for an upgrade even though we didn't ask for one and got the vehicle type that we requested.
2.0 MediocreSep 13 2019
Cons: employees there try to rip you off any way they can via trying to upsell you insurance and other vehicles. they also take forever to check in, at least an hour. I would never reccomend this place to anyone!!
5.6 OkayApr 9 2018
Unforeseen fees more than doubled the costPros: Ease of booking via priceline and the seemingly good priceCons: Once at PVR, the taxes, fees, and "required" insurance coverage nearly tripled the cost of the car rental. Plus, we had to wait 1 hour for the shuttle to Enterprise, after being told that a car wasn't available via Budget (the rental company confirmed by Payless).
2.0 MediocreNov 28 2017
Worst Rental Car Experience To DatePros: If you want to pay more.....Payless!Cons: Reservation was made for an SUV to fit 4 people plus golf gear. Upon arrival, they did not have an SUV available so offered us a Jetta. They also don't include mandatory insurance in their quote (doubled the price of the rental). As we could not fit all the people + gear in the Jetta, 2 people had to take a taxi to our destination. +80$. The office was not open early enough before our return flight which again meant another 2 taxi's from punta mita to PVR. The (child?) manager Jaime was openly rude, unhelpful, and unwilling to compromise despite us paying out of pocket for three 40 minute taxis due to their screw ups. He even told us that the taxi we booked through the 4 seasons was "not a real taxi" then suddenly he went back to not being able to speak english. Huge waste of time and money on our vacation. Could not urge you to look elsewhere strongly enough.
2.0 MediocreApr 27 2017
Fees not disclosed at time of bookingCons: We made a rental reservation online prior to arriving in Mexico. The rental rate was very, very inexpensive, but we figured that was because the region didn't have many renters. When we arrived at the rental facility after 6 hours of travel, burdened with our luggage, we were told that there was an additional $38/day rental cost to cover liability insurance. The fact that I have individual auto insurance and rental insurance through my credit card company didn't matter. What a complete and total ripoff. Because the car wasn't absolutely essential, we ended up calling a taxi and paying 1/3 of what we would have paid for the rental. When I make a booking that tells me all taxes and fees are included, I expect that to be true when I arrive to pick up my vehicle.
2.0 MediocreMar 21 2017
Process was a total scam the amount required for tCons: You get offered a very low rate for the car. But, upon arrival you are forced to buy required minimum insurance, which was quoted at oaver $300. They even lowered it to "negotiate". I've rented cars in Mexico before and I'm well aware 3PL insurance is required in Mexico and your insurance and your credit card insurance does not cover this. It normally ranges $10-15 a day MAX. So for a 7 day rental a $300 charge for this insurance was a total scam and makes it feel very timeshare like game playing. When I rent a car, show the price of the car to me and don't hike the cost of ancillary insurance to make up for the low cost of the actual car rental. It is a very shady way of operating a business and I walked out of the rental place, took a taxi and called it a day.
10.0 ExcellentFeb 8 2017
Excellent servicePros: We couldn't remember where to drop off the car when we were leaving Puerto Vallarta, but we knew the office was off site from the airport. We were late for our flight, so we drove to the airport, and the agent at the airport took the car from us and drove it to the office with a very helpful attitude.
8.4 ExcellentJan 26 2017
Beware of the "mandatory" incs...Pros: The helpful friendly staff. The car was like new, and performed flawlessly.Cons: The Mexican office added around $600 for Mexican liability incs!! This is currently in dispute through Payless so I have good expectations that we can recover this unnecessary "mandatory" unexpected expense..
2.0 MediocreJan 24 2017
Cons: the car was advertised at $1 a day but they insisted on this liability insurance that I already have with my own insurance and through amex so the car actually cost $46.00 a day not happy at all !!!
4.0 OkayJan 16 2017
Pros: Battery died rented for a certain price. Asked for an extention and gave us a triple raise on price. Very dissappointed.Cons: should keep the same price deal as you rented and when asked for an extention, keep the same price as promised.
Hertz![Hertz]()
4.8 Okay (3 reviews)
3 locations in Puerto Vallarta
Hertz
Locations in Puerto Vallarta
Fco Medina Ascencio #3987+52 999 911 8040
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
Paseo De Los Cocoteros 85 Sur+52 800 709 5000
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
Paseo De Los Cocoteros+52 800 709 5000
| Monday | 08:00 - 22:00 |
| Tuesday | 08:00 - 22:00 |
| Wednesday | 08:00 - 22:00 |
| Thursday | 08:00 - 22:00 |
| Friday | 08:00 - 22:00 |
| Saturday | 08:00 - 22:00 |
| Sunday | 08:00 - 22:00 |
2.0 MediocreJan 4 2020
Cons: They didn’t have any cars available when I arrived. I had to go to another car rental place to get a car.
6.8 GoodSep 9 2019
Pros: The drop of was easy
5.6 OkayMay 2 2017
Pros: Price was greatCons: The pick up and drop off process was like going back to the early 1990s. Definitely could be much more streamlined. Also, our car was not clean when we got it (sweat stain on the passenger seat). We watched a couple guys wipe it down and spray some cleaner in the car right before we took delivery of the vehicle for the rental.
Dollar![agency]()
4.6 Okay (3 reviews)
2 locations in Puerto Vallarta
Dollar
Locations in Puerto Vallarta
Blvd Francisco Medina Ascencio+52 322 226 1400
| Monday | 08:30 - 14:30 |
| Tuesday | 08:30 - 14:30 |
| Wednesday | 08:30 - 14:30 |
| Thursday | 08:30 - 14:30 |
| Friday | 08:30 - 14:30 |
| Saturday | 08:30 - 14:30 |
| Sunday | 08:30 - 14:30 |
Carr Tepic Km 7.5+52 800 365 1111
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
3.6 MediocreFeb 25 2019
Pros: Our van was not ready for the day requested, so the staff lent us their shuttle van so we were not stranded, or incite extra costs for taxis. This was appreciated, particularly given the price deception.Cons: The price advertised was dramatically less than what was actuality. While this was a red flag, it remains categorically price deceptive. Beyond this, we were expected to participate in a timeshare presentation.
4.0 OkayDec 17 2018
Insurance scam?Pros: Newer model vanCons: Fee did not include “mandatory” liability insurance. Was not explained prior to booking. More than doubled the anticipated cost of rental vehicle
6.4 GoodNov 12 2016
ScamPros: After I get to the place, they surprise me with an additional $431 of insurance fees and taxes.Cons: After I get to the place, they surprise me with an additional $431 of insurance fees and taxes.
Economy Rent a Car![Economy Rent a Car]()
4.4 Okay (7 reviews)
1 location in Puerto Vallarta
Economy Rent a Car
Locations in Puerto Vallarta
Francisco M. Asencio 3987-10+52 322 221 2413
2.0 MediocreApr 30 2021
Pros: This car rental company is a scam. Their website is a bait and switch. We walked out of their offices and rented from a different company. Just waiting to check my CC for the damages. DO NOT USE THIS COMPANY!Cons: They could have been straight forward from the web site through the pick up.
2.0 MediocreMar 4 2021
Pros: Nothing. Staff lied and was dishonest as well as punks when I checked out. They lied to me when I extended our stay and the price was nearly double when dropping off the car. Terrible and sleazy. Not a good representation of Kayak, Hertz or Mexico. Stealing is a crime but I had a flight to catch and they use it against you. Losers. I will be reporting this all to my credit card company but the criminals at Hertz show you fine print stating you agreed. People who take advantage of others should be fired.Cons: Do not steal and take advantage of travelers that are visiting to experience the beauty of your country. They lied to me when I extended our stay and the price was nearly double when dropping off the car. Terrible and sleazy. Not a good representation of Kayak, Hertz or Mexico. Stealing is a crime but I had a flight to catch and they use it against you. Losers. I will be reporting this all to my credit card company but the criminals at Hertz show you fine print stating you agreed. People who take advantage of others should be fired.
2.0 MediocreJul 27 2019
Pros: The goodwill of the service personal at the pick up site, they did their best in spite of the poor infrastructure and maintenance of the cars.Cons: 1) Bettter cars: cars without broken windshields; cars with good maintenance. The air-conditioner had a terrible smell. On day five, the cooling system stopped working along with the AC; other alarms went off. The substituted car missed the fuel-cap. 2) Get the customer the car we paid for.
3.2 MediocreNov 29 2018
Cons: Wasn’t the car I wanted, attendent wasn’t there when I go there or took it back (sign on the door), charged $20 mandatory insurance (which covered hardly anything) daily which was twice as much as the rental, never again
4.0 OkayJan 7 2017
expensive insurancePros: Liability only insurance was $28 per day. There is no sign at the airport directing you to this company. One staff member in the office to process the paperwork for cars going out and coming back. Between trying to find the company 30 minutes and the one staff in the office it seemed to take an hour and half to rent the car. To top it off I have never paid so much for liability insurance only. The girl said the rate was higher because of the holiday season. Usually I am out the door with ins and car for $250. This was $375 for 6 days in a Jetta. Seemed like a scam.
National![agency]()
4 Okay (4 reviews)
4 locations in Puerto Vallarta
National
Locations in Puerto Vallarta
Carr. Costera A Barra De+52 322 226 5000
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
Carretera Punta De Mita+52 624 142 1022
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
Carretera Tepic Km 7.5+52 322 221 1226
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
Marriott Hotel+52 322 226 0069
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
2.0 MediocreMay 21 2021
Pros: Once we got the vehicle we wanted it served it’s purposeCons: We were completely scammed from the minute that we walked into the Hertz office in Mexico. They took advantage of us and it was very sad. Even though our taxes and fees were including the rental price they forced additional taxes and fees which we knew was incorrect. They forced us to get insurance when we wanted to waive it and we had already confirmed that we had insurance with both our auto company and through our credit card before hand. We were also forced to pay for the full tank of gasoline when we have only usedLess than half. The entire experience was very unfortunate and wrong. They also wouldn’t give us the keys to our vehicle until we sat through a seminar on excursions and “” discounts because we got a car rental. We should not have been forced to do that.
2.0 MediocreMar 16 2017
insurance scamPros: didn't rent carCons: when we got there, were hit up for a USA$22/day insurance fee, unannounced when reserving
8.0 ExcellentFeb 14 2017
Pros: The personnel were very friendlyCons: It is a little pricy
4.0 OkayJan 23 2017
InsurancePros: NaCons: I have a premium car rental insurance with Amex that I pay $24 per rental. National wouldn't that insurance and wants us to settle with their for $40 per day. Upon my return and checkin with amex, it seems that agent misled us
Ace![agency]()
3.8 Mediocre (20 reviews)
1 location in Puerto Vallarta
Ace
Locations in Puerto Vallarta
Carretera a Tepic Km 7.5+52 33 4170 8243
| Monday | 06:00 - 23:30 |
| Tuesday | 06:00 - 23:30 |
| Wednesday | 06:00 - 23:30 |
| Thursday | 06:00 - 23:30 |
| Friday | 06:00 - 23:30 |
| Saturday | 06:00 - 23:30 |
| Sunday | 06:00 - 23:30 |
4.0 OkayFeb 21 2021
Pros: The car was comfortableCons: The rental was $15 and when I arrived they charged me $65 for insurance. That was a surprise and not explained to me.
2.0 MediocreFeb 8 2021
Cons: The car dealer try to rip me off and wanted $800 US as a deposit until we returned the car! I told you he was out of his mind.
6.4 GoodDec 31 2019
Cons: They ‘find’ tiny imperfections on the car at time of return, things that would be considered regular wear and tear in the US
2.0 MediocreDec 15 2019
Pros: Nothing. Impossible to deal withCons: Everything. Do not rent from ACE
2.0 MediocreJan 3 2019
They gave my rental awayPros: NothingCons: We did not get the rental because they gave it away without notice.
2.0 MediocreApr 8 2018
Hidden costs - bewareCons: We called Ace in Mexico to confirm the options for liability insurance, and were quoted a certain price and told that it was optional. When we arrived, the price was double and were told it was not an option. So just factor this in to your costs!
2.4 MediocreJan 5 2018
No cars available when we arrived, even though we had reservationPros: They said they had no cars when we arrived. Rented convertible and ended up having to take whatever car was returned while we sat waiting for someone to return a car. Horrible experienceCons: The fact that the rep didn’t care at all when he gave us the news that there were not only no convertibles which we had a reservation for. But also that there were no cars at all!he did Not care to help by paying for our taxi or shuttling us to our condo. Total disregard
2.0 MediocreJan 3 2018
Didn’t get car we bookedPros: NadaCons: Agents gave us a Yaris instead of convertible and over charged us. Knowing we could do nothing. Very sleazy way of doing business. I would not recommend them You should rent from some one in the airport too not have to take shuttle. It was a pain and then left us with no other options.
4.4 OkayJan 1 2018
Beware serious swindling!Cons: You get to the agency and they tell you you have to pay $40 more per day in personal injury insurance and you have no choice. So what was quoted at $124 ends up being $500! It was happening to everyone there. Nothing in the material we received indicated this could happen. Terrible.
4.4 OkayDec 29 2017
In this case ACE is the lowest car(d)Pros: I got a carCons: Their staff while nice are very poorly trained. Apparently can’t help you with anything as far as getting you the right car giving you a discount for having you leave in overall satisfied manner. Just know that in Mexico they will not except any insurance outside of Mexico no matter what kind you have.
Europcar![agency]()
3.8 Mediocre (16 reviews)
1 location in Puerto Vallarta
Europcar
Locations in Puerto Vallarta
Carretera Vallarta-tepic Km 7.5+52 322 209 0921
2.0 MediocreMar 22 2021
Cons: I reserved the car, place my credit card info. And once I got their I got told yeah here's your reservation and we have your car. But a few minutes later they told me I didn't book it correctly and that they didn't have a car for me. It was extremely frustrating because then I had to try and find a new car rental that same day. Very poor service.
8.8 ExcellentMar 28 2020
Pros: Staff was very friendly and helpful.
2.0 MediocreMar 21 2020
Pros: They lied about prices and terrible customer service. Lies about prices and then traps you forcing to say okay or else you'll be stuck away from the airport and away from your hotel.Cons: Everything could have been better
4.4 OkayMay 28 2019
Cons: The car rental pickup office did not honor my 3rd party insurance purchased through Allianz.
8.0 ExcellentMay 15 2019
Pros: Onsite staff very friendly.Cons: Paid for insurance online and charged but did not show up on their office system in a foreign country. Had to rebuy and now how to dispute first charge with credit card company.
9.6 ExcellentFeb 19 2019
Pros: AbsolutelyCons: To be more clear with explanations of the total fare
2.0 MediocreAug 8 2018
Cons: was forced to buy additional insurance
2.4 MediocreApr 30 2018
Pros: Not muchCons: Car had mechanical issues discovered after leaving the site and driving a while. No replacement offered.
2.0 MediocreJan 5 2018
Reservation was not respected, was told it was not guaranteedCons: Having no transportation for my vacation. A van that I had reserved never materialized, therefore I used private buses to reach my destinations. The staff kept leading me on that a van would be returned but it never was.
2.0 MediocreNov 15 2017
Don’t rent from europcarPros: NothingCons: They had no car got us when we arrived. Said they gave it away when we arrived an hour late.
Budget![agency]()
3.3 Mediocre (13 reviews)
2 locations in Puerto Vallarta
Budget
Locations in Puerto Vallarta
Francisco Medina Ascencio 141+52 322 221 1210
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
Km 7.5 Carretera Tepic+52 322 221 1210
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
7.6 GoodApr 19 2017
The insurance cost more than the rental!Pros: The car was fine and the people in the Puerto Vallarta office spoke English which was nice. It was nice to be able to pick up in Puerto Vallarta and drop off in Guadalajara.Cons: The one way fee of $200 seemed excessive but the fact that the mandatory insurance cost even more was totally unexpected. Although Mexican drivers are crazy so while expensive, the insurance is probably worth it if you get in an accident. It would have been nice to know the cost of the insurance ahead of time. It was unanticipated and cut into our budget.
3.2 MediocreMar 13 2017
Rip offCons: Didn't have the right car and then had to pay for the upgrade because the right car wasn't there
2.0 MediocreJan 12 2017
Rented the car for 5.00 per dayPros: When I got to budget they charged 48.00 for mandatory insurance while hassling us to look at time shares for a free car rental. Claimed the car rental was in airport but it was off sight.
2.0 MediocreJan 9 2017
NEVER Rent from Budget Puerto Vallarta - RIP OFF APros: Car was cleanCons: 1. High-Pressure tactics about taking insurance... You are not obligated to take their insurance (Visa Cards often cover you), and they charge you 90% of the cost of the rental in INSURANCE - my car cost $200/day !!!!! It was just a VW Jetta.... 2. They refuse to rent you the car, unless you take the minimum insurance 3. They hold your CC hostage for many thousands of dollars, unless you take their insurance. 4. Rent from: Gecko or SIXT - honest and good people who INCLUDE the cost of the insurance in the price per day!!!
2.0 MediocreJan 7 2017
Horrible customer service and rates changedPros: The car was cleanCons: I was upset of the fact the rates went up from what I had reserved online to what I ended up paying. Horrible customer service in pick up. Will never use them again!
4.4 OkayJan 2 2017
Misleading pricePros: The car itself was just fine.Cons: The actual pickup location added about 100% in extra taxes and fees from what was both advertised and reserved. It literally doubled the cost of the car. Very, very misleading.
4.0 OkayDec 29 2016
No reason to use budgetPros: I thought I would like being with an international rental agency, but turns out they gouge you fire cash even when giving you a trickle vehicle.Cons: The price and the lies about our ability to find better. A 4 day rental cost $360 for a tiny Nissan Versa that hardly fit my family. For a Jetta from Gecko rental cars it a have been $200. They sold me hard and I was too tired to argue. Gecko, who we rented with later on, are a fantastic local company who price fairly, give you quality vehicles, and deserve your business. Never use budget or and of the on airport rentals.
Firefly![Firefly]()
2.9 Mediocre (5 reviews)
1 location in Puerto Vallarta
Firefly
Locations in Puerto Vallarta
Paseo De Las Rosas 270180 0709 5010
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
2.0 MediocreJan 9 2021
Pros: NothingCons: Unfelt like it was a total rip off. Our rental was supposed to be 56.00 for the week but then the insurance would be 555.00 for one week! Ridiculous completely bogus! We walked out without our rental.
4.0 OkayJan 6 2021
Pros: This question doesn't apply.Cons: We didn't accept the offer. The initial price of the rental was $175 but at the pick up point tha=ey asked for $500. It was unacceptable...
4.8 OkayDec 28 2018
Rip off bewarePros: I’ve rented in Mexico for years. Worst exp yet. Make sure you use gecko instead. Upfront n clear about cost n Insurance. Went for 350 for the whole rental to 1000.Cons: Poor service n bait n switch. They were going to lot abold on my card of the whole value of the vehicle if I used the insurance of my credit card....22k usd.
2.0 MediocreJan 7 2017
Are you kidding mePros: There is no Firefly rental office in Puerto Vallarta. This was a ridiculous waste of time and energy. I had to spend 2 hours trying to wrangle a last minute car rental on Xmas Day. Thanks for nothing, Kayak and Firefly.
2.0 MediocreJan 2 2017
Firefly does not exist if Puerto VallartaCons: Arrived in Puerot Vallarta with Firefly receipt in hand only to be told that there is no Firefly rental desk at the airport.
Mas By Mex![Mas By Mex]()
2 locations in Puerto Vallarta
Mas By Mex
Locations in Puerto Vallarta
Aeropuerto Intl. Lic. Gustavo Diaz Ordaz+52 33 4170 8243
Paseo de Las Moras
Recent reviews
Avis![Avis]()
2 locations in Puerto Vallarta
Avis
Locations in Puerto Vallarta
Gustavo Diaz Intl Airport+52 322 221 0783
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
Secrets Hotel -David Alfaro Siqueros 164+52 322 224 4859
| Monday | 08:00 - 22:00 15:00 - 17:00 |
| Tuesday | 08:00 - 22:00 15:00 - 17:00 |
| Wednesday | 08:00 - 22:00 15:00 - 17:00 |
| Thursday | 08:00 - 22:00 15:00 - 17:00 |
| Friday | 08:00 - 22:00 15:00 - 17:00 |
| Saturday | 08:00 - 22:00 |
| Sunday | 08:00 - 22:00 |
Recent reviews
keddy by Europcar![keddy by Europcar]()
2 locations in Puerto Vallarta
keddy by Europcar
Locations in Puerto Vallarta
54 B, Calle Pelicanos
Carretera Vallarta-Tepic Km 7.5- Col.Villa Flores
Recent reviews
Sunnycars![Sunnycars]()
2 locations in Puerto Vallarta
Sunnycars
Locations in Puerto Vallarta
Carretera a Tepic No 4690
Gustavo Diaz Ordaz Inernational Airport
Recent reviews
City Car Rental![City Car Rental]()
1 location in Puerto Vallarta
City Car Rental
Locations in Puerto Vallarta
Av. Francisco Medina Ascencio 8060+52 322 308 0085
Recent reviews
MEXRENTACAR ![MEXRENTACAR]()
1 location in Puerto Vallarta
MEXRENTACAR
Locations in Puerto Vallarta
Aeropuerto Intl. Lic. Gustavo Díaz Ordáz+52 334 170 8243
Recent reviews
Rhodium![Rhodium]()
1 location in Puerto Vallarta
Rhodium
Locations in Puerto Vallarta
Licenciado Gustavo Díaz Ordaz International Airport
| Monday | Invalid date - 23:59 |
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
| Friday | Invalid date - 23:59 |
| Saturday | Invalid date - 23:59 |
Recent reviews
U-Save![U-Save]()
1 location in Puerto Vallarta
U-Save
Locations in Puerto Vallarta
Francisco Medina Ascencio #4599
Recent reviews
175 travellers who hired a car in Puerto Vallarta gave the car agency they used an average rating of 4,5
Car hire locations in or near Puerto Vallarta
When to book a car hire in Puerto Vallarta
Average daily price per month
Car hire prices as pick-up date approaches
Top tips for hiring a car in Puerto Vallarta
- Book your car hire in Puerto Vallarta at least 1 day before your trip in order to get a below-average price
FAQs about hiring a car in Puerto Vallarta
The average price of fuel in Puerto Vallarta is R59,12 per litre over the past 30 days. Filling up a tank of fuel costs between R709 and R946, depending on the car size.
Take a look at our extensive car hire location map to find the best car hire deals near you.