Book Alamo hire cars in Puerto Vallarta

Puerto Vallarta, JA, Mexico
Sep 27 — Oct 4
Puerto Vallarta, JA, Mexico
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

""Easy drop off,e.""(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)

Cons

"I didn’t even ."(in 2541 reviews)
"You don't accept debit ds"(in 2455 reviews)

Reviews for Alamo in Puerto Vallarta

Overall rating3.8 MediocreBased on 63 reviews
Cleanliness
4.5
Comfort
4.3
Overall
3.5
Pick-up/Drop-off
3.5
Value for money
3.3

Recent reviews

Traveller rating
7
2
10
21
0
Find reviews that mention:
2.0
ALAMO and DOLLAR DISAPPOINTMENTS IN PVCons:First, I chose to rent from ALAMO in Puerto Vallarta because they touted terminal pickup and had an SUV available. I had three people and three oversized bags (including 2 golf hard cases). When I arrived, Alamo had no vehicles on site and no vehicles available but said that Dollar would accommodate my vehicle and rate. After a tedious shuttle offsite where I was stranded at Dollar with 3 huge bags, Dollar gave me a Jetta and barely got my bags in. They promised an SUV the following day. It never happened and made it a hassle shuffling the golf clubs across town for the 8 days I was there. Renting at ALAMO was completely misleading and I would have been okay with DOLLAR had the provided the SUV they charged me for.Reviewed Nov 28 2017
review fromkayak
2.0
Pros:Nothing, it was the worst experience I've ever had, the car was gone, the price was jacked up, and I was told to go.Cons:Everything. This was terrible.Reviewed Jan 26 2021
review fromkayak
2.0
Cons:Cancelled since they insisted I pay for insurance at $20/dayReviewed Dec 17 2020
review fromkayak
2.0
Pros:I didn’t rent. Was quoted approx $350 and when I went to pick it up they wanted over $700 for insurance. I just wanted to rent a car. Not buy one!Cons:Less fine print and more upfront honesty.Reviewed Jan 3 2021
review fromkayak
2.0
Pros:There was nothing to like. Worst service EVER. My rental vehicle was rented to someone else.Cons:EVERYTHING!! From the staff, to the process, to the vehicle fleet available. Customer service was non existent. Reservations don't mean a thing.Reviewed Jan 6 2021
review fromkayak
2.0
Pros:The merchant did not honor the reservation due to absence of available cara. I had to go to another merchant and overpaid significantly to get a car the same dayReviewed Jan 11 2021
review fromkayak
2.0
Cons:Got there to rent the car and they want to charge 4 times the on-line quote I went to another car rental companyReviewed Jan 11 2021
review fromkayak
2.0
Cons:Reserved the car, landed in the airport, went to the rental car kiosk to check in and they said there were no cars available. Really hindered the trips itinerary.Reviewed Nov 30 2020
review fromkayak
2.0
Pros:Nothing!Cons:We arrived at the Puerto Vallerta airport and went to get our reserved car. They had no cars and told us we would have to come back tomorrow. What good is it to have reservation, if it is not going to be honored. We needed to get 5 individuals to our hotel 16 miles away and that was not possible. We then went to the next rental car agency. and that rental agency wanted 3 times more money. What a scam! After checking with all the other rental agencies, we finally got a rental car for $175 USD more than our original reservation. I am disgusted at Alamo Rental and I will not ever rent from them again and will highly encourage others to boycott them, unless I am reimbursed the $175 that I had to overpay.Reviewed Feb 16 2018
review fromkayak
2.0
Pros:Terrible staff. Location is NOT in airport, it’s miles away. Made us wait for 20 minutes for pick up. Once there they did not let me deny insurances although I am insured by Amex. The forced insurances were more expensive than the car rental itself. I tried talking to the manager but he was equal or worst than the employees. When we checked the car for damages I tried to do a video but the employee would not acknowledge the date, name or name of the company. Left my Amex cc open for a couple thousand dollars only to fin out one day later that “someone” tried to use my card for internet purchases upwards of $3,000 usd. TERRIBLE COMPANYCons:Honesty. Service. Timing. Acknowledging and actually charging me what I reserved.Reviewed Mar 23 2021
review fromkayak
2.0
Pros:Shuttle pickup and drop off quick except location way off airport and negotiating traffic very haedCons:We reSERVED A Jetta or versa they gave us a VW that was smaller Had been wrecked sounded like front end was going to fall out and had a bald tire They didn’t careReviewed Apr 5 2021
review fromkayak
2.0
Cons:Plane arrived late, there was no one at the Alamo counter in the airport despite still being within hours of operation. I was told they close at any time if they no longer have cars to rent, but then my reservation was not honored. Will never rent from Alamo again, poor customer service in puerto Vallarta.Reviewed May 15 2021
review fromkayak

Where can I find Alamo hire cars in Puerto Vallarta?

Blvd Francisco Medina, Alamo car hires

Address

Blvd Francisco Medina

Hours

Monday07:30 - 23:59
Tuesday07:30 - 23:59
Wednesday07:30 - 23:59
Thursday07:30 - 23:59
Friday07:30 - 23:59
Saturday07:30 - 23:59
Sunday07:30 - 23:59

Phone

+52 322 221 3030

Address

Intl And National Arrivals

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+52 322 221 3030

Good to know

Most popular location

Intl And National Arrivals

Most popular car type

Economy

Top tips for hiring a car from Alamo in Puerto Vallarta

  • Economy car hires from Alamo in Puerto Vallarta are around 55% cheaper than other car types, on average

FAQs about hiring a car from Alamo in Puerto Vallarta

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Alamo in Puerto Vallarta.

  • Alamo has 2 car hire locations in Puerto Vallarta. Take a look at our Alamo hire location map to find the best car hires near you.

  • Yes

  • Yes