Peoria Car Hire

Cons: Price difference in dropping off in another state.

Cons: 1) First I noticed when I walked in that there were many people sitting waiting. I quickly learned that it was because the branch literally had NO cars to rent. They were frantically scrambling to find cars from other locations to bring in to satisfy their reservations. It was as if the reservations were blindly accepted with no regard to what they actually had in stock, and no prior planning had been done the previous day to ensure they had what they needed. Nobody got what they reserved....they just took what happened to be getting turned in by other renters while they were waiting. I waited for almost an hour before they had a car for me. Fortunately, most were 'upgrades' as to size/style of car. 2) When I finally got my car, it was contracted to me at the upgraded price, not my originally reserved price. While it was nice....both to get the upgrade, and just to get a car and get out of there,....nobody told the associate who checked me out. He wrote the contract up for the full cost of the upgraded rental. I didn't notice until after I left because the contract has to be emailed to you. They did correct it at turn in though. 3) When I got the car, it was not necessarily "dirty", but it wasn't clean. The glass and windows had streaks and water spots all over them. It looked like someone had taken a sopping wet rag and just wiped every surface in the car....windows....dash...center console...and left it wet. Everything had streaks, water marks, and smears all over. It WAS vacuumed though. I ultimately ended up taking it through a full serve carwash because when the sun hit the windows at the right angle I couldn't even see out the rear window. Overall, I guess I did get a car, and it was upgraded after some inconvenience. I don't think I'd go through this branch/company again though. I can't imagine that other locations wouldn't be following the same disorganized business model.

Cons: The staff were professiona,l yet presented a family typed run atmosphere.

Cons: Kayak offered a car that wasn't located at the airport even though I specified the airport. Hertz wouldn't honor or change the reservation so I had to start over and pay again. Hertz wouldn't event transfer the insurance purchase. I took almost an hour to start with the virtual staff, a manager, and a desk agent before getting a car. In the end, it cost me $79 to rent a car for 8 hours. I'm done with Kayak and Hertz.

Cons: The car was given to me with the gas tank at half full. I had a difficult time refilling the gas level back to half full to return the car.

Cons: The Jeep was too small and I requested a suv rav4 it would have been roomier . Too expensive for 2 days