Peoria car hire
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Peoria, AZ, United States
Oct 12 — Oct 19
Same drop-off
Peoria, AZ, United States
Wed 12/10
Noon
Wed 19/10
Noon
Driver's age:
Cheap car hire in Peoria
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Peoria car rental reviews and directory
Hertz
5,3
Okay
69 reviewsBest rated
Cleanliness
5.4
Comfort
5.3
Pick-up/Drop-off
5.9
Value for money
5.7
4 locations in Peoria
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Reviews
2,0 Mediocre
Jan 2022
6,0 Good
May 2021
Pros:
The gas mileage was goodCons:
The comfort of the back seat was just okay for 7 passengers accommodation it was tight. The van did not have many Usb or cell phone charging options2,0 Mediocre
Apr 2021
Cons:
Not take a racist attitude and demeanor2,0 Mediocre
Apr 2021
Pros:
Drop off was easy. Price of car rental.Cons:
Car was all dented in the back.10,0 Excellent
Apr 2021
Pros:
Staff was super friendly and our car was brand new! It was perfect and priced fair! It was definitely easier to rent a car from here rather than Sky Harbor.Cons:
Nothing!4,0 Okay
Mar 2021
Pros:
Staff was fineCons:
Price and a better car/biggerBudget
10,0
Excellent
8 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
2 locations in Peoria
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Reviews
2,8 Mediocre
Mar 2020
Pros:
The price wasn’t that badCons:
Upon drop off the staff was rude. The vehicle was a Dodge journey and had a blurry backup camera, the backseat was dirty upon pick up, the Bluetooth on the stereo was spotty and kept dropping connection and refusing to reconnect with my phone.7,6 Good
Feb 2020
Cons:
We were given a car that had a leaking back tire. They filled it and sent us on our way. Had to return due to tire warning light turned back on the next day. This is cause of low review.7,6 Good
Nov 2016
Pros:
The price was the best in my area. I was given a nice car and it ran perfect. Very Good MPG. I will go back for my next rental if the price is still the best. Pick up/Drop off was quick.Cons:
Tire light never went out even when I filled tires to recommended PSI. Seats were stained and the vehicle had a slight smokers smell. The smell didn't bother me but it might to other people. It's a rental car, what do you expect??? I took the option to have the empty tank filled when I dropped it off. It only needed a couple gallons but I was charged $30 for it to be filled. I thought they charged you for the amount they put in....Nope. Oh well, lesson learned!8,0 Excellent
Mar 2016
Pros:
Car was nice, staff was friendly.Cons:
It said online that I could rent a gps, but when I got to the location, I was told that they didn't have any. I wish that was posted on the website.10,0 Excellent
May 2022
2,8 Mediocre
Mar 2020
Pros:
The price wasn’t that badCons:
Upon drop off the staff was rude. The vehicle was a Dodge journey and had a blurry backup camera, the backseat was dirty upon pick up, the Bluetooth on the stereo was spotty and kept dropping connection and refusing to reconnect with my phone.7,6 Good
Feb 2020
Cons:
We were given a car that had a leaking back tire. They filled it and sent us on our way. Had to return due to tire warning light turned back on the next day. This is cause of low review.7,6 Good
Nov 2016
Pros:
The price was the best in my area. I was given a nice car and it ran perfect. Very Good MPG. I will go back for my next rental if the price is still the best. Pick up/Drop off was quick.Cons:
Tire light never went out even when I filled tires to recommended PSI. Seats were stained and the vehicle had a slight smokers smell. The smell didn't bother me but it might to other people. It's a rental car, what do you expect??? I took the option to have the empty tank filled when I dropped it off. It only needed a couple gallons but I was charged $30 for it to be filled. I thought they charged you for the amount they put in....Nope. Oh well, lesson learned!8,0 Excellent
Mar 2016
Pros:
Car was nice, staff was friendly.Cons:
It said online that I could rent a gps, but when I got to the location, I was told that they didn't have any. I wish that was posted on the website.Enterprise
4,0
Okay
14 reviewsCleanliness
9.0
Comfort
5.0
Pick-up/Drop-off
9.0
Value for money
5.0
2 locations in Peoria
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Reviews
6,0 Good
Mar 2021
Cons:
Kayak offered insurance that neither Fox or Enterprise did not recognize.2,0 Mediocre
Nov 2020
Pros:
Caravan we got was able to fit all of my family including luggage, however it over heated half way through the trip. Heater didnt work. Aux/usb didnt work. Brakes shacked and smelled.Cons:
The van obviously was not checked before it was rented out. This EXTREMELY is not ok and blows my mind. This puts peoples lives at risk and could have caused an accident very easily. Once we got to our destination, the local enterprise was able to exchange the vehicle. Once we returned the vehicle at the end of our rental the manage was able to discount 50% off. If anyone actually reads these responsive i would love a reply. Thank You so much!5,2 Okay
Oct 2018
Pros:
The best thing I can say is that I got an upgrade after waiting over an hour for my reserved car. They didn't have the car level I reserved (they didn't have ANY cars), so I got upgraded to one that had literally been turned in while I waited, which happened to be an upgrade to my reservation. Although it was more circumstantial than intentional, I'll give them credit for the upgrade. Also, a discrepancy in the charged price was easily corrected at turn it. I was charged for the "upgrade", even though it was all they had. It was corrected at turn in. The service was friendly, and they worked very hard to get things done, despite the severe disorganization of the entire operation.. I think I would have an ulcer or a breakdown in I had to work in that stressful and chaotic of an environment.Cons:
1) First I noticed when I walked in that there were many people sitting waiting. I quickly learned that it was because the branch literally had NO cars to rent. They were frantically scrambling to find cars from other locations to bring in to satisfy their reservations. It was as if the reservations were blindly accepted with no regard to what they actually had in stock, and no prior planning had been done the previous day to ensure they had what they needed. Nobody got what they reserved....they just took what happened to be getting turned in by other renters while they were waiting. I waited for almost an hour before they had a car for me. Fortunately, most were 'upgrades' as to size/style of car. 2) When I finally got my car, it was contracted to me at the upgraded price, not my originally reserved price. While it was nice....both to get the upgrade, and just to get a car and get out of there,....nobody told the associate who checked me out. He wrote the contract up for the full cost of the upgraded rental. I didn't notice until after I left because the contract has to be emailed to you. They did correct it at turn in though. 3) When I got the car, it was not necessarily "dirty", but it wasn't clean. The glass and windows had streaks and water spots all over them. It looked like someone had taken a sopping wet rag and just wiped every surface in the car....windows....dash...center console...and left it wet. Everything had streaks, water marks, and smears all over. It WAS vacuumed though. I ultimately ended up taking it through a full serve carwash because when the sun hit the windows at the right angle I couldn't even see out the rear window. Overall, I guess I did get a car, and it was upgraded after some inconvenience. I don't think I'd go through this branch/company again though. I can't imagine that other locations wouldn't be following the same disorganized business model.9,6 Excellent
Feb 2017
Pros:
The associates I have had the pleasure of being serviced by,"BOTH THUMBS UP!!10,0 Excellent
Feb 2017
Pros:
Every employee made me feel welcome, while not interacting with each one.Cons:
The staff were professiona,l yet presented a family typed run atmosphere.8,8 Excellent
Dec 2016
Cons:
Price difference in dropping off in another state.Avis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Peoria
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Reviews
2,0 Mediocre
Aug 2016
Cons:
I got a car that had two bald tires one of them had cords showing and I drove 30 hours on it then when I noticed it I called the 800 number and I got hung up on 3 times and then when I did get to talk to someone they told me if roadside asst. came to changed the tire that I was gonna get charged for it. I will never go through avis again and I will let my friends know about it the bad thing is they would not comensate me anything2,0 Mediocre
Aug 2016
Cons:
I got a car that had two bald tires one of them had cords showing and I drove 30 hours on it then when I noticed it I called the 800 number and I got hung up on 3 times and then when I did get to talk to someone they told me if roadside asst. came to changed the tire that I was gonna get charged for it. I will never go through avis again and I will let my friends know about it the bad thing is they would not comensate me anythingThrifty
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Peoria
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Reviews
6,0 Good
Apr 2017
Pros:
izabella at the office at 51st ave and cactus-although the car wasnt avail till monday, she was prompt, gave good customer service and helped me out when i needed an extension of my rentalCons:
i did not like the fact that i reserved the car 2 months ahead of time and didnt have a car when i arrived-had to wait 5 days for the car-not acceptable-shouldnt matter that it was spring training and nascar, i have never had this problem before and i have done this for years. what was really disheartening was the fact that i couldnt have my car at my offsite office, but for a mere $700 more i could have one at the airport-pretty crappy customer service-actually as many times as i was transfered on the phone, while trying to get help, i would say there was no customer service to speak of10,0 Excellent
Apr 2017
Pros:
Quick return. Easy location.2,0 Mediocre
Mar 2017
Pros:
Nothing . I ended up NOT taking the car or renting from Thrifty at all.Cons:
The customer service wasn't friendly. The car was dirty and smelled bad. The overall outside condition looked worn. The car looked like one you would get from a third-rate used car dealer.6,0 Good
Mar 2017
Pros:
I really liked both salespersons who worked with me. Personable and helped me with questions.Cons:
The car. Ford Fiesta seats beat my kidneys to a pulp within first 20 minutes of driving:( Also, car was so loud that I could not make necessary phone calls while driving--even with speakerphone and headphones. Lame!!10,0 Excellent
Mar 2017
Pros:
I liked the fact they did. To try to upswell me into another vehicle.4,8 Okay
Mar 2017
Pros:
Izabele, the woman working the front desk, was wonderful. I would give her five stars, because she honestly did the best she could. She had called her manager the night before to get the 2 SUVs she needed (one for me, one for another customer). She called him again as soon as I arrived, to find out where they were. She kept on him, and gave me the updates he gave her (just a few minutes more, not long now, soon, etc). It is ABSOLUTELY NOT HER FAULT that her manager did not have the cars to her location when she needed them, or that he did not give her accurate information. She waived the fuel requirement for the rental as compensation for my four-hour wait.Cons:
The manager did not have the cars at that location when I arrived for my scheduled 8 am pickup. He did not give his counter associate complete information when she called for updates, so from 8 am until nearly NOON, I was told "It should be here soon, just a few more minutes." I could tell she was just as frustrated as I was, especially when the next SUV customer arrived and was told there wasn't one available and may not be one available for quite some time. Apparently there was a tire problem with the car that they wanted to get checked out, which I appreciate, but I would have appreciated it more if he had told Izabele, so she could have let me know, rather than both of us getting annoyed with the manager for taking so long. As for drop-off, I had to do an after-hours drop-off, and there are two sets of instructions on the window with conflicting information, I followed them to the best of my ability, and I hope everything turned out right.109 travellers who hired a car in Peoria gave the car agency they used an average rating of 5,4
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Top tips for hiring a car in Peoria
- Book your car hire in Peoria at least 1 day before your trip in order to get a below-average price