| Pick-up location | Bilbao |
|---|---|
| Hire locations | 49 |
| Airport locations | 19 |
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 09:00 - 14:00 |
| Sunday | 09:00 - 14:00 |
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:30 - 22:00 |
| Sunday | 07:30 - 22:00 |
| Monday | 09:00 - 13:00 16:00 - 19:00 |
| Tuesday | 09:00 - 13:00 16:00 - 19:00 |
| Wednesday | 09:00 - 13:00 16:00 - 19:00 |
| Thursday | 09:00 - 13:00 16:00 - 19:00 |
| Friday | 09:00 - 13:00 16:00 - 19:00 |
| Saturday | 09:00 - 13:00 |
| Sunday |
Pros: Staff was friendly and helpful. Drop off on fourth floor after getting parking facility entry ticket was a bit difficult.
Cons: An easier return location.
Pros: Personnel was courteous and knowledgeable. Provide answers to all our questions and queries
Cons: Better instructions signs at airport to guide you to the drop off area easier
Fiat 500 is junk
Cons: No power in 5th.
Feels to-heavy and unstable.
Better to rent something else.
Pros: THe person at the counter did a wonderful job matching up 5 Americans with the largest vehicle available. We got a wonderful Peugot 508 Sport wagon. Great car.
Pros: Pick-up and drop-off was easy, car was clean and nice.
Cons: We were asked if we wanted an automatic with GPS vs a manual and declined. They gave us an automatic with GPS (that we didn't know how to use) anyway and ended up with an optional services charge at the end that almost doubled the cost.
Easy and convenient, great car
Pros: The location is within the airport, the line wasn't bad, the car was fine.
Lied to about rate.
Cons: Had a 6 day rental. Returned the car one day early before 3 pm and expected one day less in rate and lady who checked me out made up some story about a 5 day rental could be a different rate than a 6 day. Confusing because when I picked up car nothing was said to me and actually was told it would be one day cheaper. Lame to be lied to then overcharged
Pros: Personnel was courteous and knowledgeable. Provide answers to all our questions and queries
Cons: Better instructions signs at airport to guide you to the drop off area easier
Pros: THe person at the counter did a wonderful job matching up 5 Americans with the largest vehicle available. We got a wonderful Peugot 508 Sport wagon. Great car.
Easy and convenient, great car
Pros: The location is within the airport, the line wasn't bad, the car was fine.
Pros: Staff was friendly and helpful. Drop off on fourth floor after getting parking facility entry ticket was a bit difficult.
Cons: An easier return location.
Fiat 500 is junk
Cons: No power in 5th.
Feels to-heavy and unstable.
Better to rent something else.
Pros: Pick-up and drop-off was easy, car was clean and nice.
Cons: We were asked if we wanted an automatic with GPS vs a manual and declined. They gave us an automatic with GPS (that we didn't know how to use) anyway and ended up with an optional services charge at the end that almost doubled the cost.
| Monday | 07:30 - 23:30 |
| Tuesday | 07:30 - 23:30 |
| Wednesday | 07:30 - 23:30 |
| Thursday | 07:30 - 23:30 |
| Friday | 07:30 - 23:30 |
| Saturday | 10:30 - 18:30 |
| Sunday | 10:30 - 18:30 |
| Monday | 08:00 - 13:00 16:30 - 19:00 |
| Tuesday | 08:00 - 13:00 16:30 - 19:00 |
| Wednesday | 08:00 - 13:00 16:30 - 19:00 |
| Thursday | 08:00 - 13:00 16:30 - 19:00 |
| Friday | 08:00 - 13:00 16:30 - 19:00 |
| Saturday | 10:30 - 13:00 |
| Sunday |
Pros: Staff at pickup was very friendly and spoke both Spanish and English.
Cons: Nothing.
Cons: The drop off point had restricted hours. However that wasn’t listed anywhere when we rented it. Definitely should list that for people so that they aren’t caught unaware.
Pros: Staff were very rude.
Cons: Staff and transparency of costings.
Bilbao to Barcelona Rental
Pros: great value for money. no drop-off fee, Mercedes mid-size, diesel fuel
Cons: hard sell on auto collision insurance
Great car - poor pickup and drop-off
Pros: The car was fantastic. We requested a compact and were given an Imola Yellow Jeep Renegade, which was perfect for the kind of driving we were doing in Spain.
Cons: Dollar is run by Hertz in Spain, and this was a bit confusing. Pickup in Bilbao would have been fine, except that the car was slightly damaged in at least 6 locations - but only four were noted by Hertz. I found two more, immediately - only one of which was noted by the Hertz agent. The other he said, was an "insignificant" scratch, and refused to note it.
Great car, terrible drop-off
Pros: The drive to the airport was quick, and uneventful.
Cons: It turns out that the 1-inch scratch that I pointed out at pick-up, but was noted by the Hertz agent, wasn't "insignificant" to the Hertz agent in Asturias Airport at drop-off. He claimed that he had to report it as well at two, invisible (or imaginary) windshield pock marks on the driver's side. If they were there at all, they (1) didn't occur while I was renting the car; (2) were so insignificant they were not worth reporting. (Windshield repair, if required, could be done by a $5 kit from a parts shop in about 3 minutes). If they were there at all, neither mark resulted in an "x", neither went all the way through the window, both were so superficial that I hadn't noticed them during the week I had the car (and I used it a lot, every day). The dishonest agent claiming to be "just doing his job" at the drop-off ABSOLUTELY RUINED what otherwise would have been a great experience.
Pros: service was friendly.
Cons: cars smell of smoke
Cons: The drop off point had restricted hours. However that wasn’t listed anywhere when we rented it. Definitely should list that for people so that they aren’t caught unaware.
Great car - poor pickup and drop-off
Pros: The car was fantastic. We requested a compact and were given an Imola Yellow Jeep Renegade, which was perfect for the kind of driving we were doing in Spain.
Cons: Dollar is run by Hertz in Spain, and this was a bit confusing. Pickup in Bilbao would have been fine, except that the car was slightly damaged in at least 6 locations - but only four were noted by Hertz. I found two more, immediately - only one of which was noted by the Hertz agent. The other he said, was an "insignificant" scratch, and refused to note it.
Pros: service was friendly.
Cons: cars smell of smoke
Pros: Staff were very rude.
Cons: Staff and transparency of costings.
Great car, terrible drop-off
Pros: The drive to the airport was quick, and uneventful.
Cons: It turns out that the 1-inch scratch that I pointed out at pick-up, but was noted by the Hertz agent, wasn't "insignificant" to the Hertz agent in Asturias Airport at drop-off. He claimed that he had to report it as well at two, invisible (or imaginary) windshield pock marks on the driver's side. If they were there at all, they (1) didn't occur while I was renting the car; (2) were so insignificant they were not worth reporting. (Windshield repair, if required, could be done by a $5 kit from a parts shop in about 3 minutes). If they were there at all, neither mark resulted in an "x", neither went all the way through the window, both were so superficial that I hadn't noticed them during the week I had the car (and I used it a lot, every day). The dishonest agent claiming to be "just doing his job" at the drop-off ABSOLUTELY RUINED what otherwise would have been a great experience.
| Monday | 07:30 - 23:30 |
| Tuesday | 07:30 - 23:30 |
| Wednesday | 07:30 - 23:30 |
| Thursday | 07:30 - 23:30 |
| Friday | 07:30 - 23:30 |
| Saturday | 10:30 - 18:30 |
| Sunday | 10:30 - 18:30 |
| Monday | 08:00 - 13:00 16:30 - 19:00 |
| Tuesday | 08:00 - 13:00 16:30 - 19:00 |
| Wednesday | 08:00 - 13:00 16:30 - 19:00 |
| Thursday | 08:00 - 13:00 16:30 - 19:00 |
| Friday | 08:00 - 13:00 16:30 - 19:00 |
| Saturday | 10:30 - 13:00 |
| Sunday |
Cons: In Bilbao they are in terminal but not sign for return - could not find it and was not alone with this problem.
They found small scratch on bumper which needs to be repainted - cost charged 200 euros. Seems to me as padding their bottom line.
Last time I used this company!
Pros: The initial price was good, and the quote included taxes.
Cons: I got jacked afterwards with extra fees.
Seamless and Muy Facil
Pros: This was one of the easiest rental I have had. The car was as advertised and the process smooth.
Cons: Can't think of a thing.
Cons: In Bilbao they are in terminal but not sign for return - could not find it and was not alone with this problem.
They found small scratch on bumper which needs to be repainted - cost charged 200 euros. Seems to me as padding their bottom line.
Last time I used this company!
Pros: The initial price was good, and the quote included taxes.
Cons: I got jacked afterwards with extra fees.
| Monday | 08:00 - 21:00 |
| Tuesday | 08:00 - 21:00 |
| Wednesday | 08:00 - 21:00 |
| Thursday | 08:00 - 21:00 |
| Friday | 08:00 - 21:00 |
| Saturday | 08:00 - 21:00 |
| Sunday | 08:00 - 21:00 |
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 09:00 - 14:00 |
| Sunday | 09:00 - 14:00 |
Cons: They offer a price and when you get there it is doubled.
Easy company to deal with
Pros: Friendly staff and the car was spotless. I didn’t t get the car I booked but the car I was given was good. Unfortunately I bumped the car and damaged a door so I had to pay €615 however it was my fault. I paid for excess insurance separate so I was covered for the €615.
Cons: I would’ve preferred the seat Ibiza but the micra was a good replacement. Sat Nav should be provided as standard as the car has the functionality but the SD card has been removed and you need to pay more for it
| Monday | 07:30 - 23:30 |
| Tuesday | 07:30 - 23:30 |
| Wednesday | 07:30 - 23:30 |
| Thursday | 07:30 - 23:30 |
| Friday | 07:30 - 23:30 |
| Saturday | 10:30 - 18:30 |
| Sunday | 10:30 - 18:30 |
| Monday | 08:00 - 19:30 |
| Tuesday | 08:00 - 19:30 |
| Wednesday | 08:00 - 19:30 |
| Thursday | 08:00 - 19:30 |
| Friday | 08:00 - 19:30 |
| Saturday | 09:00 - 13:00 |
| Sunday |
| Monday | 08:00 - 13:00 16:30 - 19:00 |
| Tuesday | 08:00 - 13:00 16:30 - 19:00 |
| Wednesday | 08:00 - 13:00 16:30 - 19:00 |
| Thursday | 08:00 - 13:00 16:30 - 19:00 |
| Friday | 08:00 - 13:00 16:30 - 19:00 |
| Saturday | 10:30 - 13:00 |
| Sunday |
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:30 - 22:00 |
| Sunday | 07:30 - 22:00 |
| Monday | 09:00 - 13:00 16:00 - 19:00 |
| Tuesday | 09:00 - 13:00 16:00 - 19:00 |
| Wednesday | 09:00 - 13:00 16:00 - 19:00 |
| Thursday | 09:00 - 13:00 16:00 - 19:00 |
| Friday | 09:00 - 13:00 16:00 - 19:00 |
| Saturday | |
| Sunday | 09:00 - 13:00 |
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
| Monday | 07:00 - 23:00 |
| Tuesday | 07:00 - 23:00 |
| Wednesday | 07:00 - 23:00 |
| Thursday | 07:00 - 23:00 |
| Friday | 07:00 - 23:00 |
| Saturday | 07:00 - 23:00 |
| Sunday | 07:00 - 23:00 |
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 19:00 |
| Sunday | 09:00 - 19:00 |
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 19:00 |
| Sunday | 09:00 - 19:00 |
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 19:00 |
| Sunday | 09:00 - 19:00 |
Most popular car type |
Economy |
|---|
