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One location in Parkville
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Reviews
10,0 Wonderful
Nov 2020
Pros:
Very helpful and courteous staffCons:
Everything was perfect9,2 Wonderful
Jun 2019
Pros:
Staff was not very customer friendly.Cons:
Provide instruction of the features of the vehicle10,0 Wonderful
Dec 2016
Pros:
i3,2 Poor
Nov 2016
Cons:
It took an hour for me to get my car because the attendants were inefficient. There was something wrong with the car, it shook the whole time.1,9 Poor
Aug 2021
10,0 Wonderful
Jun 2021
Cons:
I've had 2 Hertz rentals in the past 3 weeks. My first one from Wilmington NC was excellent. My 2nd from Parkville MD was not as good. The vehicle was clean inside but they forgot the outside the windows had to be cleaned before my trip tp NC. This is there job not mine.2 locations in Parkville
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4,0 Mediocre
May 2020
Pros:
Staff was friendly.Cons:
So expensive. So many fees.10,0 Wonderful
Aug 2018
Pros:
The staff at the airport were friendly, efficient and accommodating.10,0 Wonderful
Nov 2017
Pros:
It's a quiet inside the Hotel Sheraton, I would say 5 STAR check out.8,0 Very Good
Sep 2017
Pros:
Car was clean and ran well. Pick-up/return location is convenientCons:
Rental cost high.8,4 Very Good
Aug 2017
Cons:
Not easy to find since it's in a hotel4,4 Mediocre
May 2016
Pros:
NothingCons:
Renting from parkville. First off its hard to find. They say they provide pick up. BUT only if get more than one person working that day. So i had to take a taxi which sucks. The agent took forever. I watched him as he answered calls, taking phone numbers, saying he will call them back. I laughed to myself because i called the day before. He took my number and never called back. They had one car for me to take. It had dents all over it. I'll rent from budget again. Just not from Parkville5 locations in Parkville
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8,0 Very Good
Sep 2022
10,0 Wonderful
Aug 2020
Pros:
Yes nice serviceCons:
Thanks3,6 Poor
Aug 2020
Pros:
Drop off was convenient.Cons:
The service, cleanliness of the car, friendliness and attitude of employees, availability of cars2,0 Poor
Jun 2020
Cons:
I cancelled this reservation over a month ago. I still have the confirmation email. Please ensure my card was not charged. Thank you, Robyn Disselkoen8,0 Very Good
Apr 2020
Cons:
Just be careful Enterprise likes to use scare tactic marketing with insurance. Require insurance card and an up front 150-209$ deposit. Which they hold for 72 hours after returning car10,0 Wonderful
Nov 2019
Cons:
Be sure to check the exact address of location, especially is a large city. I thought I made my online vehicle rental reservation at my local airpor location. I missed the fine print. It was 26 miles miles from the airport. Luckily my friend dropping me off did not mind rerouting me to the correct location.One location in Parkville
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5,2 Fair
Dec 2016
Pros:
Car was not clean and had damage on exterior of car. Kind of embarrassing to drive. Made us walk through their garage in the cold dragging baggage with a baby rather than bringing car to us.10,0 Wonderful
Jan 2022
2,0 Poor
Jun 2021
Pros:
I DID NOT LIKE ANYTHING ABOUT THIS PLACE!!!!!!!!!!!!!!!!!! I never finalized the rental. I hate their policy. I hate I paid ahead of time. I LOOK FORWARD FOR MY FULL REFUND. I left there HIGHLY UPSET!!!!!!!!!!!!!!!!!!!!!!! AND NO CAR......... The staff were not professional, and the place was dirty inside.Cons:
Their policy NEEDS a lot of improvement. The process was a long, drawn out ridiculous MESS!!!!! I felt like I was being FORCED to add collision to my insurance policy, just to rent a vehicle. I have Liability on my personal vehicle. I was NOT gonna pay more money, just to rent a vehicle for the weekend. I EXPECT MY REFUND, AND PROMISE NOT TO EVER DEAL WITH Next car, AGAIN!!!!!!!!!!!!!!!!10,0 Wonderful
Jun 2021
Pros:
Customer service was good car was pretty clean, the gentleman that helps us was great!Cons:
Perhaps a little faster service, we waited over a half hour just to start paperwork, there was also a high maintenance customer slowing up the lineOne location in Parkville
Most popular car type | Economy |
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