Pick-up location | North Port |
---|---|
Car types | |
Hire locations | 1 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
2 locations in North Port
Filters
Show reviews that mention
Reviews
10,0 Wonderful
Nov 2022
10,0 Wonderful
Dec 2021
2,0 Poor
May 2021
Pros:
It was not a good experience.Cons:
A more helpful and pleasant assistance. Did not try hard for our business. Went a second time during business hours to try again and was advised no one was there for car rental. Was able to rent cheaper and excellent service with a different company.10,0 Wonderful
May 2021
Pros:
The customer service is always excellent!Cons:
The rate could have been less expensive but it is what it is!2,0 Poor
Jan 2021
Cons:
The clerk was rude beyond belief. It is difficult to imagine how someone can be employed with such a rude and belligerent attitude. In addition, the office smelled like a pot house4,0 Mediocre
Aug 2020
Pros:
reserved a car for a Thursday pick up and a Sunday drop off. For a Sunday drop off I was given the choice of the CVG airport or Montgomery Rd. I chose the Montgomery Rd location. Sunday morning went to look up the address and the google page said it was closed. Called Hertz customer service and they assured us we could do a drop off there. Drove an hour to the location, its closed, big sign on door NO OVERNIGHT DROP OFFS. Called customer service, they said take car to the Kemper Rd location. Got to that location sign on door THIS LOCATION IS CLOSED FOR REMODELING. Called customer service again, they couldn't help, transferred us to roadside assistance. We were on hold for 55 minuets and they just hung up. Called the Montgomery Rd unit on Monday, they said they would not count the vehicle as checked in until they could spare someone to go to the second location and bring the car back.Cons:
Every part of this experience could have been better, except the price, the price was good4 locations in North Port
Filters
Show reviews that mention
Reviews
7,2 Good
Apr 2020
Pros:
original drop off location changed but I found the new on OKCons:
The car didn't have blue tooth and if I hadn't had a speaker with me, I would not have been able to play anything on my phone. Hum10,0 Wonderful
Mar 2020
Pros:
The entire process was super easy. Highly recommend.Cons:
Really nothing8,0 Very Good
Oct 2019
Pros:
quick and easyCons:
all good10,0 Wonderful
Jan 2019
Cons:
Would of been nice to have had the store open.8,4 Very Good
Dec 2019
Pros:
The workers are very nice. Let me pick up the car sooner then reservation stated.Cons:
I picked to small of a car.2,0 Poor
Oct 2018
Cons:
Never was able to rent car at Tampa airport2 locations in North Port
Filters
Show reviews that mention
Reviews
10,0 Wonderful
Jan 2021
Pros:
The staff at Venice was great. As was the drop off in Miami. I will be going back to Avis.Cons:
No notable shortcomings.8,0 Very Good
Jun 2020
Pros:
Pickup staff was good. Drop-off quick and easy.Cons:
Car condition at pickup could have been handled better. Passenger side had been sideswiped from front to back when I picked it up. This was not conveyed completely and correctly. Person at pick-up didn’t seem to have the documented condition in the record. Also gas cap was very broken when I picked it up.9,6 Wonderful
Jul 2019
Cons:
All good.7,6 Good
Jul 2019
Pros:
Pickup excellent. Fast and courteousCons:
Car had a smell inside, probably a smoker10,0 Wonderful
Jan 2019
Pros:
Excellent customer service! Busy day at the rental place, staff worked incredibly quickly and efficiently to get me out the door early! Car was nice too, basically new and plenty of room.2,0 Poor
Apr 2018
Pros:
HertzCons:
I was told they didn't have the car reserved and that I should visit an airport location. The airport location declined to rent since my reservation wasn't with themOne location in North Port
Filters
Reviews
2,0 Poor
Apr 2021
Pros:
Drop off very easy.Cons:
Given tire that was very low in pressure. Given car with gas tank not full but then charged for returning with less than a full tank. Pick up location was very slow.2,0 Poor
Jan 2021
Pros:
Not muchCons:
I reserved the convertible mustang one way to Miami from Port Charlotte. When I arrived, they said "we do not have that type of car." They put me in a jeep compass. I got 10 miles down the road and the tire pressure indicator light came on. I stopped - flat tire. I called the rental office and they said "call road side assistance on the key chain - they will either come out with a new tire or new vehicle" I called. They said it could be a couple hours. They also said they would not deliver a new tire and that a new vehicle would take 4-6 hours. I had an appointment. I changed the tire to the doughnut (note: the new Jeep compass does not have pedal or lever activated emergency brakes - its an obscure button and "park" is not sufficient to keep the SUV from rolling!) - I gave them the address that I would be at for my appointment, they said they could not be there in my time frame. I called the local office back and they told me to call national. I called national office and they said to call local. Local finally agreed that when I brought the vehicle back I would get a replacement. I had been on my way to Miami and had to back track 30 minutes to do so. Overall loss of time was about 2.5 hours due to poor maintenance and poor customer support. Add this to the issue of them renting a vehicle not in stock and I will never use Budget/Avis again.6,4 Okay
Oct 2019
Pros:
Out of hours drop off was easy at the Destin airport.10,0 Wonderful
Dec 2018
Pros:
Great people on both ends, fantastic upgrade and good price!9,6 Wonderful
Jun 2018
Pros:
Drop off was fast, uncomplicated and painless.10,0 Wonderful
Dec 2017
Pros:
Quick, friendly service.One location in North Port
Most popular car type | Mini |
---|