Monticello car hire information
| Pick-up location | Monticello |
|---|---|
| Car types | |
| Hire locations | 1 |
| Airport locations | 0 |
Cheap car hire in Monticello
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People carrier |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
Monticello car rental reviews and directory
Hertz
6,4
Okay
38 reviewsCleanliness
7.0
Comfort
6.6
Pick-up/Drop-off
6.3
Value for money
6.0
One location in Monticello
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Reviews
10,0 Wonderful
Dec 2022
4,0 Mediocre
Apr 2021
Pros:
Friendly, helpful staffCons:
Had to wait 24hrs to use a MasterCard debit card, and car had a leaking tire with a spike in it that had to be filled multiple times with air throughout the trip.4,0 Mediocre
Mar 2021
Pros:
Vehicle ran well, gas mileage good!Cons:
Vehicle did not live up to ad, very small not a 7 passenger 4 bag vehicle. we had five adults and 4 bags and were cramped!2,0 Poor
Apr 2020
Pros:
nothing, tried to get it cancelled for over 2 weeks, and still don't know if it was cancelled or not!!!!!Cons:
answer the phone or have a customer service person, or something that would help old people, that are not computer savaory. to assist us old people8,8 Very Good
Oct 2019
Pros:
The staff member I talked to was nice, I was in and out quickly and the rates were fine for the car I was driving (Chevy Sonic).Cons:
I dropped off my car on a Sunday and the office was closed. I had been told to park in any of the open numbered stalls, but when I arrived the lot was full of cars that had probably also been dropped off during closed hours. It seems like they need a bigger lot if there are going to be so many cars, it was not easy to navigate, especially in the dark.5,6 Fair
Sep 2019
Pros:
The manager, was not friendly, asked him if he need the insurance that I paid for, he said no didnt need to see it, didnt take me to the rental, pointed at it in the parking lot, and said thats it, didnt come out and do a walk around, for scratches or dings. suv had a very small fuel tank.Cons:
the service, could of given me alittle bigger SUV, seens I was driving to flordia. couldnt write up, for me to get the suv a day earlier, so had to call the corporate office to get that done, they didnt understand why he couldnt of done either. nothing to write the time, date, milelage down.Enterprise
6,6
Okay
7 reviewsBest rated
Cleanliness
9.3
Comfort
8.6
Pick-up/Drop-off
8.6
Value for money
6.6
5 locations in Monticello
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Reviews
2,0 Poor
Feb 2021
Pros:
They were nice, as was the vehicleCons:
We went without a vehicle for half of the time we paid for2,0 Poor
Jun 2017
Pros:
NothingCons:
They make it impossible for you to rent a car. Everything is fine if you have a credit card. You can use debit, but they have to do so much extra. My main issue was, even though I had to money to rent the car, I couldn't because I was not a resident of the state in which I was renting the car. Why does that even matter? Then because of legal stuff, another person cannot rent the car for you. I could not even be approved as a driver due to not having a credit card in my name or being an in-state resident. Maybe Enterprise has these rules on their site, but when reserving through a third party site, the FAQs, and rules and regs can be overlooked. The worst part was the customer service. The Enterprise workers continually gave me a series of wrong information with no remorse. I called before I even arrived asking if I could pay with a debit card. You think at that point, she could have told me I had to be an in-state resident. Then another worker said I could just run over to my bank and get a credit card. Was she insane? You cannot get a credit card same day. You have to be approved then the card takes a few days to get to you. I needed the vehicle that day because I was leaving the next morning. Enterprise wasted 3 hours of my day and were not apologetic at all or offered any alternative solution. It all worked out in the end,no thanks to Enterprise. I canceled my reservation (Thank God, Free of Charge, because I would have raised hell otherwise!!) I rented a Uhaul no hassle whatsoever! GET IT TOGETHER, ENTERPRISE!!! In my book, you are the worst!8,8 Very Good
Dec 2016
Pros:
Due to a long line in the Lafayette office and another customer who changed his preferences for a car at the last minute, the clerk kindly gave us the other customer's original reservation, a Camaro, at no extra charge. He also made it easy to return the car by not requiring it to be returned full of fuel. This was an excellent experience for our First wedding anniversary overnighter.Cons:
The credit card charges took one week to appear, making payment confusing.10,0 Wonderful
Jul 2022
Avis
4,1
Mediocre
4 reviewsCleanliness
5.0
Comfort
5.5
Pick-up/Drop-off
5.5
Value for money
4.0
One location in Monticello
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Reviews
7,2 Good
Jan 2017
Pros:
The guy who helped us was really nice. Very convenient pick up/drop off location.Cons:
There was only one guy working, so when we came in the office no one was there. He was in the garage vacuuming a car. Too bad there isn't enough staff to have someone cover the front desk and someone else clean cars.2,0 Poor
Nov 2022
8,0 Very Good
May 2022
Budget
4,0
Mediocre
8 reviewsCleanliness
5.2
Comfort
5.2
Pick-up/Drop-off
3.6
Value for money
4.4
One location in Monticello
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Reviews
10,0 Wonderful
Jun 2018
Pros:
Almost a new car, clean kept While taking and returning the car, it was the same service person, so affable and accommodative in answering all queriesCons:
I didn’t get to book reservations for a bigger car over next weekend and have to check ourselves over the week2,0 Poor
Jan 2018
Cons:
When I get the rental car office they check my credit score and they rejected me10,0 Wonderful
Jul 2017
Pros:
I was thrilled to find a one-way rental for under $100. The Elantra was nicer than I expected and so fuel efficient.4,0 Mediocre
Aug 2022
2,0 Poor
Apr 2022
2,0 Poor
Dec 2022
National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Monticello
57 travellers who hired a car in Monticello gave the car agency they used an average rating of 5,8
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