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2 locations in Mishawaka
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Reviews
4,0 Mediocre
Apr 2021
Pros:
The return was far better than the pick up location.Cons:
Car was sent out under full tank. Not company standard. Miscommunication between locations. Was charged for a full tank refuel and waited 3 weeks for reimbursement/compensation for the mistake. Several long, unnecessary phone conversations.10,0 Wonderful
Feb 2021
Pros:
Good customer service8,0 Very Good
Jan 2021
Pros:
Staff were good and drop off was very easy.Cons:
We rented a 7 passenger SUV I thought we would have more room for passengers and luggage. The front was very comfortable.5,6 Fair
Nov 2020
Cons:
Hi had requested a vehicle that would hold at least 4 luggage pieces and they gave me a vehicle which only had Room for 3 luggage pieces.. I wasn't so much interested in a vehicle brand Just a vehicle which I had requested that would hold at least 4 luggage pieces.. that made our trip somewhat uncomfortable since What of our luggage pieces had to go in the back seat with 2 other passengers9,2 Wonderful
Oct 2020
Cons:
Information about the GPS system4,0 Mediocre
Feb 2020
Pros:
The vehicle itself.Cons:
I will never use Hertz again. They are liars, use shady business practices, and steal money from their clients. They are very unorganized and have terrible communication. They don't care about their clients and don't seem to care about getting repeat business.4 locations in Mishawaka
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2,0 Poor
Sep 2020
Cons:
Enterprise called me a day before and told me they had to canceled my car as they had high demand for the Holiday and they did not had the car that I reserved many days ago. They told me they couldn’t do anything that put me on a waiting list to see what day they could have a car available.!9,6 Wonderful
Jul 2019
Pros:
Staff was great to work with! Check-in and check-out were super easy!10,0 Wonderful
Aug 2017
Cons:
Pickup time changed from 4pm to 12 by company, not me. Couldn't find my contract, but agent finally did. Also company had changed my 2 week rental to a one day rental. Again agent fixed all.10,0 Wonderful
Jan 2017
Pros:
free upgrade6,0 Okay
Sep 2016
Cons:
the car was not ready when promised and took a long time to prepare. The dashboard was smeared with grease. The gas tank was on empty and I had to get gas before I could even go home to pack the car...a ploy to get more gas in the tank at the end of the trip!!6,0 Okay
May 2022
One location in Mishawaka
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2,0 Poor
May 2020
Pros:
Nothing Very unprofessional10,0 Wonderful
Jan 2020
Pros:
Staff was great friendly, helpful, I really liked the minivan, It was my first time driving that make and model car and I decided that I may just go bye me one.Cons:
The instructions of use for the plate pass could of been explained, it's a metal box that is stuck on the windshield. I did.have to travel on the Indiana -Illinois toll way and did not know that the box contained a ez pass. So electronically the box was being picked up and I was pulling over to pay cash Lol. 3 days later I figured out what the metal thing on the windshield was. The staff did compensate me for my trouble with the platepass, and I was very pleased with the way they handled it.9,6 Wonderful
Jul 2018
Pros:
Great vehicle for family vacation.Cons:
Air conditioning does not work well when car switched to alternative power. Works great when driving, but not when stopped.6,4 Okay
Jul 2018
Pros:
The SUV.Cons:
One poor employee was asked to staff all of Dollar and Hertz. I waited more than 20 minutes in line. He was a terrific employee who was asked to do far too much. Not fair to him or to the customers.10,0 Wonderful
Jun 2018
Pros:
Car was brand new with only 400 miles!Cons:
I had a hard time finding the car in the lot. The numbering was difficult to use.10,0 Wonderful
May 2018
Pros:
Car gets great gas mileage.Cons:
Restrictions when paying with Debit card.One location in Mishawaka
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3,6 Poor
Oct 2020
Pros:
the priceCons:
a lot. First off, Google and Apple Maps had a hard time finding the location, it was showing it in a different location than it was. When I called, the lady was rude and not very helpful. When I showed up she was short and not very friendly. The car was dirty, scratched, dented, etc. Dropoff was easy (hopefully I did it right). Parked and filled out the form and dropped it in the box.5,2 Fair
May 2016
Cons:
Did not get the final receipt at the drop/off location, was promised the receipt by e-mail, still waiting for it.10,0 Wonderful
Apr 2016
Pros:
Service and price8,8 Very Good
Dec 2015
Pros:
The pickup went very smoothly. The car was nice and comfortable. The cost was good.Cons:
A previous driver smoked in the car and the smell of smoke was strong and off putting.10,0 Wonderful
Oct 2015
Pros:
Everything went smoothly ... makes me a return customer and definitely will recommend them to others.Cons:
Can't think of anything.10,0 Wonderful
Jun 2022
One location in Mishawaka
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2,0 Poor
Apr 2021
Pros:
The Bluetooth.Cons:
Customer service was terrible. My appointment was for 4pm, no one was in the office till 420pm. It was dirty when we picked it up. It wasn’t what we wanted. Very dissatisfied with the whole thing. I’ll never use Avis again.8,0 Very Good
Apr 2022
One location in Mishawaka
Most popular car type | Mini |
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