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4 locations in Loveland
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10,0 Wonderful
Dec 2020
Cons:
Reminder that I needed insurance. Maybe a sign on the counter saying what things to have ready.10,0 Wonderful
Jul 2020
Pros:
Alex who waited on me. She was excellent customer service.7,2 Good
Jun 2020
Cons:
The car smelled of cigarettes smoke even though it was a no smoking car. We had a tire blow out on the highway and road side assistance was impossible to get a hold of. One time I was on hold for 1.5 hours before getting dropped. Thanks to a Good Samaritan we were able to get to an airport where we exchanged the car.8,0 Very Good
Jun 2019
Pros:
Pick up was pretty simple.Cons:
They did not have the vehicle that I thought I was getting.10,0 Wonderful
Oct 2016
Pros:
everything- CharlesCons:
Nothing-Charles10,0 Wonderful
Nov 2022
2 locations in Loveland
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2,0 Poor
Oct 2021
10,0 Wonderful
Oct 2020
Pros:
Staff was great, process was easy and efficient and the car was super clean.Cons:
I rent cars on a weekly basis for business, this experience tops most I have. They’re awesome.10,0 Wonderful
Aug 2020
Pros:
Friendly and accommodation team.Cons:
The ability for a night time drop off would have been convenient.2,0 Poor
Sep 2019
Pros:
The location was wrong and trying for them to fix it was a mess ended up getting a refund and going with budget8,8 Very Good
May 2019
Pros:
If it wasn't for Kevin Carter the whole experience would have been a disaster. He made the whole thing come together and turn a bad experience into good. I cannot say enough accolades as to his character and integrity and I'm sure that is why he is the branch manager.8,8 Very Good
Jul 2018
Pros:
Clean facility, VERY nice personnel. The car suited our needs well.2 locations in Loveland
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3,6 Poor
Nov 2020
Pros:
drop off was easy, good location.Cons:
suv given had severe smoke smell, we were offered a can of air freshener for our trip. We also had to point out all the scratched, dents and chipped windshield. He basically made unreadable notes on the back of the rental agreement. Upon return he took the keys and never inspected the vehicle even though we insisted.10,0 Wonderful
May 2019
Pros:
The gentleman at this particular location was very helpful had a meaningful conversation and genuinely seem to enjoy what he does.2,0 Poor
Apr 2017
Pros:
Nothing. Reserved a rate from cvg to sdf. Got to the desk and they advised me that the rate was good only from an outside budget location.????? They wanted to charge me an extra $40 for a one day rental. I left and will never return.2,0 Poor
Nov 2016
Cons:
I was notified up front that I was receiving a 40 dollar discount because of the condition of the van. I was told that the mgr had spent the last hour trying to get it clean. The van was a mess. It had a terrible odor (fecal like). The sliding door didn't work. I was told by the mgr that a seat belt was caught in it. The door had to be opened from the inside, and even that was difficult. I asked for a different van, I was told that was the only one available.10,0 Wonderful
Oct 2016
Pros:
Great service10,0 Wonderful
Nov 2015
Pros:
Courteous agents2 locations in Loveland
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2,4 Poor
Oct 2020
Pros:
the location of the agencyCons:
car had smoky interior, 2020 vehicle with no advice on how the car works except to start it. Who knew the car would shut down when you were stopped, and other things we knew nothing about. No owner's manual to figure things out.2,0 Poor
Mar 2017
Cons:
Car selection no available. Dirty car. Long pick up. Bad service.2,0 Poor
Oct 2022
2,0 Poor
Oct 2022
2,0 Poor
Oct 2022
10,0 Wonderful
Jul 2022
Most popular car type | Standard |
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