Geneseo Car Hire

Problems with vehicle

Pros: Service was excellent

Cons: Ordered a standard size SUV got a small one, could not use it. We were offered a 2015 Ford 4X4 truck. Rented the truck for more, paid more gas etc. The truck had mechanical problems. While on Route 81 at speeds of 70 mph, the speedometer decided to stick and the dash lights all went out. Had to judge speed. Eventually after turning it on and off three or four times, the speedometer started to work again. This happened two or three times. Also the tires in the rear of the truck were worn although still street legal and one of them needed air four times during two week trip. We cut our trip off early to take the truck back. The service was good and people friendly it is just that we did not feel safe in this vehicle. I sincerely hope that this truck will be serviced BEFORE it being rented again. I will still rent from Enterprise as in the past we have done well with them.