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4 locations in Geneseo
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10,0 Wonderful
Nov 2020
Pros:
Fast and professional service. Great car.10,0 Wonderful
Jan 2019
Pros:
My daughter and I worked with Andrew at the BATAVIA NY office. We had a planned trip to New Hampshire and the day before we were to leave for Christmas holiday there I blew the head gasket on my jeep. Andrew was fantastic and getting us taken care of and on the road so that we could have a wonderful holiday. I would go back to this facility before I would go anywhere else. Thank you Andrew!2,0 Poor
Sep 2018
Pros:
N/ACons:
There was no car upon arriving at enterprise4,4 Mediocre
Dec 2016
Pros:
The staff at the East Main Street location were on point. They were very accommodating, professional and friendly, I was picked up timely and returned the vehicle without incident. Despite the fact that the West Henrietta location sent me to their location instead of one nearby.Cons:
The cost of the vehicle was very expensive. In addition, I was charged a $300.00 deposit. The vehicle was difficult to drive due to its configuration. I was denied when I asked for an upgrade.10,0 Wonderful
Apr 2022
3,9 Poor
Oct 2021
One location in Geneseo
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4,8 Mediocre
Aug 2020
Cons:
The car got a flat tire half way through the journey and it was supposed to have a spare tire under the car but it was missing.7,2 Good
Jul 2019
Pros:
The car was a very nice car, clean and new, drove well. Dropoff at the Pittsburgh airport was very easy.Cons:
The pickup location at Jefferson in Rochester was hard to find, and I couldn't figure out how to get through the phone system to talk to the person at the office to get more detailed directions. Representative could have been more informative about terms and where the car actually was.8,4 Very Good
Jul 2019
Pros:
accommodating and good valueCons:
Gas mileage and appearance of car were excellent. Very tight and cumbersome getting in and out of the car.4,4 Mediocre
May 2018
Cons:
Avis did not have the car class that was confirmed in the reservation available -- in fact, they had no cars, only SUVs and a van. We had confirmed the reservation for a premium and without an upcharge only an SUV was available which was unsuitable for the event we were attending. We had no other choice but to upgrade to a van for an extra $100 or leave without a large enough vehicle. We should have walked away instead of agreeing to the extra expense. Avis will not consider any sort of refund for the extra charge which is very disappointing. Obvious bait and switch tactic and very unprofessional. In the future there are many other rental agencies to consider other than Avis.4,0 Mediocre
Dec 2018
Cons:
Car had no windshield wiper fluid and was dangerous to drive in the snow6,0 Okay
Apr 2022
One location in Geneseo
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10,0 Wonderful
Oct 2022
3,2 Poor
Aug 2019
Pros:
Staff was not friendly and not helpful. Was charged extra because they did not have drop box9,2 Wonderful
Oct 2017
Cons:
It was a bit hard to find.7,6 Good
Jul 2017
Pros:
Saved $200 by getting car at this location instead of the Rochester airport.Cons:
$20 charge plus tolls for use of EasyPass seemed a little excessive. Also, seats of vehicle were stained.10,0 Wonderful
Jan 2017
Pros:
Changed the dropoff location free of charge due to a mixup, very friendly and helpful2,0 Poor
Feb 2023
One location in Geneseo
One location in Geneseo
One location in Geneseo
Most popular car type | Mini |
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