Fort Walton Beach car hire information
|Pick-up location||Fort Walton Beach|
Fort Walton Beach car hire reviews and directory
Rated no. 1
6,9 Good (39 reviews)
2 locations in Fort Walton Beach
Car hire locations
Locations in Fort Walton Beach
1701 Hwy 85 North
+1 850 651 0612
224 E Eglin Parkway Ne
+1 850 796 2390
Feb 10 2017
Pros: The staff at Hertz exceeded our expectations. Love the easy check in, in the parking lot as we were just arriving to drop off our car.
Oct 25 2015
Pros: The Car was very clean, comfortable and got really good gas mileage. The lady at the desk was super nice.
Cons: It had a really strong cigarette smell. It would be great if you good choose non- smoking cars.
Oct 10 2016
Incompetent, painfully un-motivated employees
Cons: Taking nearly an hour to simply rent a car. I have multiple charges on my credit card that aren't accounted for. I've spent hours dealing with horrible customer service agents on the phone and have gotten nowhere. I will never recommend these services to anyone and will continue to spread the word on how disgusted I am with there lack of professionalism.
Nov 1 2016
Pros: Picking the car up was easy.
Cons: The car was out of wiper fluid and a rear window trim piece fell out and hit us twice when we opened the rear hatch. It sat in the back of the car most of the week we had the car. When leaving for the airport to return the car, we had to put our luggage in and push the trim piece on and quickly slam the rear hatch to avoid it falling out again. I called the Ft Walton Beach Hertz to inform them about the trim piece falling out and all they said was, I will make a note about it. The attendant named Jeff who greeted us in the return lot, took $25 off our bill. Nice but not enough to compensate for the hassle we had all week!
Dec 27 2016
Pros: good car--easy to pick up
Cons: we forgot to fill it up--visiting and talking with loved ones--had a 1/4 of tank--charged 100.00 for Hertz to refill. highway robbery--why not look and ask would you like to fill this up ?
Jan 18 2017
Cons: I had a bad experience with Hertz. All I asked is that I got a new clean car. They gave me a car that was dirty and smelled like smoke. I had to go back to the counter that was not close with two suitcases and wait in line again. All to be given a car with stains all over seat and dirty. It also had a msg that said needs air in the tires. I got on the highway and the service light came on. They never apologized once. They never asked if there were any significant dents or scratches!!! I would not recommend using Hertz at the Ft. Walton Airport!!!
Mar 9 2017
Pros: Car was immaculately clean and low miles, and the Hertz agent was extremely friendly and helpful despite our late-night pickup which had to be near the end of her shift.
Mar 22 2017
Pros: The counter person was so nice, friendly and helpful. The car handled well. The price was fair. Thank you.
Cons: When I returned the car, I had to use a return box. Instructions weren't clear and I returned my receipt also. When I picked up the car, it was after midnight ( my flight was delayed), so I walked out to the car by myself. When I got to the hotel, I noticed a dent in the front passenger fender. I wouldn't have seen it at the darker parking lot. I worried that the rental company would think I did it. Then I looked at the paper work I was given and there was a picture of the car with a capital D and a circle on the front fender. I would have liked to have been told that ahead of time. Thank you
Mar 30 2017
Cons: The car the bottom of the class for a vehicle. This is not what I have recieved from other car rental companies that I have rented from. There was no one there to review the car for damage. Just a woman at the desk who sent us on our way. The defrost was slow to start and we were in a humid climate, so had to wait to leave in the morning and evenings.
Aug 7 2017
Pros: Friendly patient counter help, easy peezy return procedure.
Cons: Long line at checkin,
Rated no. 2
7,5 Good (7 reviews)
1 location in Fort Walton Beach
Car hire locations
Locations in Fort Walton Beach
99 Eglin Parkway Ne #26
+1 850 243 4446
Nov 25 2016
Need to be clear on location of the rental car!!!
Pros: The reasonI rated POOR is when I arrived at the airport, I went to the Enterprise counter an found out that there was no reservation. My reservation was at someplace separate from the airport. To get to the place would have involved a taxi ride and extra time I did not have. Kyak should clearly state that their rental is an "in town" rental. There was another person at the counter at the same time who also fell into the same trap. Both of us ended up renting our cars from the airport counter.
Feb 25 2017
Pros: excellent service.
Cons: The only economy car they had was a smart car, NO space for anything! But! $12.00 for gas for 7 days. Make sure they have something other than a smart car.... you don't want it.
Jun 17 2017
Pros: They had the car prepared, very friendly and prepared. We were in and out in a matter of minutes. Same with drop off
Jun 18 2017
Enterprise was fine but the rental location was not at the airport
Pros: Once I was able to get an Uber to get to the rental location the rental process was quick and easy. The car was clean and ready. The seats in this car were pretty stained. Since the rental was in a touristy beach location, I'm thinking the stains were from repeated contact with wet swimwear. Not a big deal to me, but I was fearful I would be held accountable for the stained seats.
Cons: I failed to notice the rental location was not at the airport although Enterprise did have a location at the Destin airport. So, I arrive and go to the Enterprise counter. The clerk politely points out that my rental is at an off-airport location. I ask about a shuttle, and she says there is none because they have a location at the airport (the one I was currently at). I ask about the cars at the airport, and she tells me she cannot come close to my rental rate as all they have left are SUVs. She suggests I take a cab or Uber to the other location. The cab driver at the airport wanted $35. Uber was $19 ($23 with a tip). Once I got to the other location about eight miles away the rental was smooth. The clerk at that location commented on my rental low price. She also let me leave the car at the airport upon return although it cost me another $25. So, I got a really low price but it cost me just under $50 and some time to get the car at a location distant from the airport. Watching where I rent next time!
Mar 7 2019
Cons: Small rental car return signs at the Fort Walton airport. Be on the lookout.
Mar 20 2019
Pros: Very very helpful all around
Jul 9 2019
Cons: Faster ok up. Enterprise "claim to fame", is their hospitality pk up, I understand vacation resorts traffic, however, 3 hrs. IS punishing and poor business decisions...
46 travellers who hired a car in Fort Walton Beach gave the car agency they used an average rating of 7,0
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