Guest reviews
Overall rating
7,4
Good
Based on 3 904 reviews
Cleanliness
8,2
Comfort
7,9
Pickup/dropoff
8,0
Value for money
7,8
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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6,0
Pros: The drop off at Little Rock was very quick and convenient.
Cons: Our registration was for a Ford Focus....instead we ended up w/a much smaller Ford Fiesta. Instead of asking us numerous questions upon arrival, they could have read over our confirmation....it was almost all asked while we registered.
review from
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6,0
Pros: One staff member was nice the other could have a better attitude.
Cons: A little compassion goes a long way.
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10,0
Pros: Everything. Easy pick up and drop off!!
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8,4
Cons: Disclosure of the astronomical additional fees
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4,8
Cons: I reserved and paid for a full size car. Hertz oversold their inventory. I was given a Focus, at the same rate! No refund for downgrade. They gave me 1/2 tank of gas as a consolation.
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8,0
Cons: Wish the car had a CD player so we could listen to a book on CD.
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4,0
Hidden charges and dirty van
Pros: Online experience was great!
Cons: Everything else....drop off was okay though. Charges that were hidden and in person experience is way worse than enterprise. I won’t make that mistake again.
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10,0
Pros: The vehicle was great.
review from
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9,6
Easy pickup and even easier dropoff
Pros: I like the amount of time it took to pick up the car and drop it off. The car was clean and ran very well. It was great
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8,4
Pros: Friendly staff at the Hertz counter. She was professional, quick and had such a positive attitude.
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9,6
Quick, easy process, economical
Pros: I liked there were not excess taxes at this pick-up location. It ran great, plenty of power and great mileage.
Cons: I chose an economy car and got blown around on the road with high winds. Trade off for small economy car. Also needed oil and fluids when I checked it out after pick up, that I added. Car was clean but needed its fluids checked before renting.
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10,0
Pros: The service provided in Fort Walton Beach was the best service I have ever experienced with renting a car.
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10,0
Pros: Everything. Easy pick up and drop off!!
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10,0
Pros: The vehicle was great.
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9,6
Easy pickup and even easier dropoff
Pros: I like the amount of time it took to pick up the car and drop it off. The car was clean and ran very well. It was great
review from
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9,6
Quick, easy process, economical
Pros: I liked there were not excess taxes at this pick-up location. It ran great, plenty of power and great mileage.
Cons: I chose an economy car and got blown around on the road with high winds. Trade off for small economy car. Also needed oil and fluids when I checked it out after pick up, that I added. Car was clean but needed its fluids checked before renting.
review from
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10,0
Pros: The service provided in Fort Walton Beach was the best service I have ever experienced with renting a car.
review from
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6,0
Pros: The drop off at Little Rock was very quick and convenient.
Cons: Our registration was for a Ford Focus....instead we ended up w/a much smaller Ford Fiesta. Instead of asking us numerous questions upon arrival, they could have read over our confirmation....it was almost all asked while we registered.
review from
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6,0
Pros: One staff member was nice the other could have a better attitude.
Cons: A little compassion goes a long way.
review from
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4,8
Cons: I reserved and paid for a full size car. Hertz oversold their inventory. I was given a Focus, at the same rate! No refund for downgrade. They gave me 1/2 tank of gas as a consolation.
review from
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4,0
Hidden charges and dirty van
Pros: Online experience was great!
Cons: Everything else....drop off was okay though. Charges that were hidden and in person experience is way worse than enterprise. I won’t make that mistake again.
review from
Other suppliers in Fort Walton Beach scored
Where can I find Hertz hire cars in Fort Walton Beach?
1701 Hwy 85 North, Hertz car hire
Address
1701 Hwy 85 NorthPhone
+1 850 651 0612FAQs about hiring a car from Hertz in Fort Walton Beach
How many car hire locations does Hertz have in Fort Walton Beach?
Hertz has 2 car hire locations in Fort Walton Beach. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Destin-Ft Walton Beach Airport (VPS)?
No (according to our data)
Does Hertz offer shuttle or airport pick-up services from Destin-Ft Walton Beach Airport (VPS)?
Yes