Guest reviews
Overall rating
7,4
Good
Based on 3 907 reviews
Cleanliness
8,3
Comfort
7,9
Pick-up/Drop-off
8,0
Value for money
7,9
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
21
5
7
2
8
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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6,0
Pros: The drop off at Little Rock was very quick and convenient.
Cons: Our registration was for a Ford Focus....instead we ended up w/a much smaller Ford Fiesta. Instead of asking us numerous questions upon arrival, they could have read over our confirmation....it was almost all asked while we registered.
review from
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6,0
Pros: One staff member was nice the other could have a better attitude.
Cons: A little compassion goes a long way.
review from
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10,0
Pros: Everything. Easy pick up and drop off!!
review from
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8,4
Cons: Disclosure of the astronomical additional fees
review from
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4,8
Cons: I reserved and paid for a full size car. Hertz oversold their inventory. I was given a Focus, at the same rate! No refund for downgrade. They gave me 1/2 tank of gas as a consolation.
review from
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8,0
Cons: Wish the car had a CD player so we could listen to a book on CD.
review from
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4,0
Hidden charges and dirty van
Pros: Online experience was great!
Cons: Everything else....drop off was okay though. Charges that were hidden and in person experience is way worse than enterprise. I won’t make that mistake again.
review from
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10,0
Pros: The vehicle was great.
review from
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9,6
Easy pickup and even easier dropoff
Pros: I like the amount of time it took to pick up the car and drop it off. The car was clean and ran very well. It was great
review from
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8,4
Pros: Friendly staff at the Hertz counter. She was professional, quick and had such a positive attitude.
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9,6
Quick, easy process, economical
Pros: I liked there were not excess taxes at this pick-up location. It ran great, plenty of power and great mileage.
Cons: I chose an economy car and got blown around on the road with high winds. Trade off for small economy car. Also needed oil and fluids when I checked it out after pick up, that I added. Car was clean but needed its fluids checked before renting.
review from
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10,0
Pros: The service provided in Fort Walton Beach was the best service I have ever experienced with renting a car.
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Other suppliers in Fort Walton Beach scored
Where can I find Hertz hire cars in Fort Walton Beach?
1701 Hwy 85 North, Hertz car hire
Address
1701 Hwy 85 NorthHours
| Monday | 07:00 - 23:00 |
| Tuesday | 07:00 - 23:00 |
| Wednesday | 07:00 - 23:00 |
| Thursday | 07:00 - 23:00 |
| Friday | 07:00 - 23:00 |
| Saturday | 07:00 - 23:00 |
| Sunday | 07:00 - 23:00 |