Pros:Fast pick up and drop off with kids. Friendly service and understanding with a special needs child.
Pros:I liked the price and the car.
Cons:I received a call that day that they were going to close early and I had to drive 45-50 minutes from home to get my rental from another Hertz. I did not feel like a valued customer when I picked up the car.
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Pros:Staff was friendly, pick up was fast
Cons:Received car with a dent Received car with chip on drivers side of windshield, obstructing view a little Outside of car was dirty Inside of car were noticeable scratches and missed dirty spots. Detail cleaning did not look professionally done compared to previously rented vehicles Car only little less than half filled with gas at pick up. Would have been helpful for staff to explain some features of cars technology such as the Apple CarPlay, the fact that wifi was not included though the car had an option for it.
8,0 Very Good
Pros:me gustó la atención al cliente
Pros:Quick and easy pick up and drop off. Friendly staff.
Cons:The deposit particulars could have been explained a bit better but not a deal breaker.
Pros:The staff was friendly and helpful and the process was quick and easy.
Cons:Nothing. Everything was great.
Cons:That you have the to lease a car in your own zip code if you want to use a debit card... Also, you cannot rent anything bigger than a midsize car..
Pros:People were very nice
Cons:Didn't have the 15 passenger van I requested
Pros:The gentleman who helped me when I had to go to the Frisco location in order to get an SUV.
Cons:The gentleman at the Rockwall location when I dropped off the car was unhelpful and accused me of causing damage to the vehicle that was there when I picked up the vehicle just because I could not locate my pink slip.
Cons:I'm still using the car but it was great nothing wrong people were great!!! Thank you was great!