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2 locations in Elkhart
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Reviews
4,0 Mediocre
Apr 2021
Pros:
The return was far better than the pick up location.Cons:
Car was sent out under full tank. Not company standard. Miscommunication between locations. Was charged for a full tank refuel and waited 3 weeks for reimbursement/compensation for the mistake. Several long, unnecessary phone conversations.10,0 Wonderful
Feb 2021
Pros:
Good customer service8,0 Very Good
Jan 2021
Pros:
Staff were good and drop off was very easy.Cons:
We rented a 7 passenger SUV I thought we would have more room for passengers and luggage. The front was very comfortable.5,6 Fair
Nov 2020
Cons:
Hi had requested a vehicle that would hold at least 4 luggage pieces and they gave me a vehicle which only had Room for 3 luggage pieces.. I wasn't so much interested in a vehicle brand Just a vehicle which I had requested that would hold at least 4 luggage pieces.. that made our trip somewhat uncomfortable since What of our luggage pieces had to go in the back seat with 2 other passengers9,2 Wonderful
Oct 2020
Cons:
Information about the GPS system4,0 Mediocre
Feb 2020
Pros:
The vehicle itself.Cons:
I will never use Hertz again. They are liars, use shady business practices, and steal money from their clients. They are very unorganized and have terrible communication. They don't care about their clients and don't seem to care about getting repeat business.6 locations in Elkhart
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2,0 Poor
Sep 2020
Cons:
Enterprise called me a day before and told me they had to canceled my car as they had high demand for the Holiday and they did not had the car that I reserved many days ago. They told me they couldn’t do anything that put me on a waiting list to see what day they could have a car available.!9,6 Wonderful
Jul 2019
Pros:
Staff was great to work with! Check-in and check-out were super easy!10,0 Wonderful
Aug 2017
Cons:
Pickup time changed from 4pm to 12 by company, not me. Couldn't find my contract, but agent finally did. Also company had changed my 2 week rental to a one day rental. Again agent fixed all.9,6 Wonderful
Apr 2017
Pros:
EverythingCons:
Nothing10,0 Wonderful
Jan 2017
Pros:
free upgrade7,6 Good
Jan 2017
Pros:
Rental needed cleaning and also dog hairs where all over the seats.One location in Elkhart
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3,6 Poor
Oct 2020
Pros:
the priceCons:
a lot. First off, Google and Apple Maps had a hard time finding the location, it was showing it in a different location than it was. When I called, the lady was rude and not very helpful. When I showed up she was short and not very friendly. The car was dirty, scratched, dented, etc. Dropoff was easy (hopefully I did it right). Parked and filled out the form and dropped it in the box.5,2 Fair
May 2016
Cons:
Did not get the final receipt at the drop/off location, was promised the receipt by e-mail, still waiting for it.10,0 Wonderful
Apr 2016
Pros:
Service and price8,8 Very Good
Dec 2015
Pros:
The pickup went very smoothly. The car was nice and comfortable. The cost was good.Cons:
A previous driver smoked in the car and the smell of smoke was strong and off putting.10,0 Wonderful
Oct 2015
Pros:
Everything went smoothly ... makes me a return customer and definitely will recommend them to others.Cons:
Can't think of anything.10,0 Wonderful
Jun 2022
7,9 Good
Sep 2021
One location in Elkhart
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2,0 Poor
Apr 2021
Pros:
The Bluetooth.Cons:
Customer service was terrible. My appointment was for 4pm, no one was in the office till 420pm. It was dirty when we picked it up. It wasn’t what we wanted. Very dissatisfied with the whole thing. I’ll never use Avis again.8,0 Very Good
Apr 2022
Most popular car type | Standard |
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