Chamblee car hire information
Chamblee car hire reviews and directory
Rated no. 1
5,2 Okay (5 reviews)
3 locations in Chamblee
Car hire locations
Locations in Chamblee
4966 Buford Hwy
+1 770 458 9551
5577 Peachtree Blvd
+1 678 688 4074
5720 Peachtree Boulevard
+1 770 451 9410
Dec 30 2016
Cons: Service and experience were good.
Aug 1 2017
Cons: First this location is VERY small and oddly situated. It's hard to maneuver in and out of this location. The vehicle that we rented was filthy. There were red drink stains throughout, the carpet was not vacuumed, dirt marks were very visible. I had to sit on a towel for our 7 hour drive as I was uncomfortable sitting directly on the seats. This was the only vehicle available at this location in our rental class so we had no choice to accept it. Sadly my complaint to management at this location seemed to be no surprise as this is normal protocol. I will not rent from this location again.
Sep 13 2018
Pros: Good location. Engaged caring staff.
Nov 28 2017
No cars on the lot
Cons: I made a reservation for a car that was available on the lot to travel for the Thanksgiving holiday. I received a call around 8am the morning of the reservation from the location’s manager telling me that he had 85 reservations that day but no cars on his lot. I asked what this meant for my reservation & he said that i more than likely would not be getting a car. All together it was a terrible experience - the location was unorganized & no solutions or alternatives were provided.
Apr 13 2018
Cons: they did not have the car at the location even though I reserved it several weeks in advance.
Car hire locations
Locations in Chamblee
1954 Airport Rd
+1 770 986 8908
Feb 11 2018
Presidents club member and no car for my reservation.
Cons: Love being a top tier renter and showing up to the counter and no car is available.
May 9 2018
Cons: This was the worst rental experience I have ever had. Considering I travel frequently for business, and have for more than 10 years, that is saying a lot. A couple hours after I booked my rental through Kayak, with Hertz, I received a call from Hertz informing me that the location (Chamblee – Airport Rd) did not have any cars. Chamblee Hertz referred me to their Lawrenceville location, and stated that another location that did have a car available would honor the reservation price of $67.94. I asked if he could check on it and he said no, that I had to call them myself. Ok. So I called Lawrenceville Hertz, who told me they did not have any vehicles, but that the Snellville Hertz location did have cars and he put me on hold then told me the price would be $120 something. I explained that my reservation was $67.94 and that I was not paying double that due to Hertz reserving cars at the location that were not available. I further explained that this rental was to get to a funeral out of state and I did not have time to deal with this on top of grieving for a lost loved one. I was told they were going to cancel my reservation and I told them they needed to honor it. I then asked for corporate and they transferred me to someone. That person pretty much told me there was nothing they could do, that yes the price should have been honored, but I was pretty much on my own…too bad so sad customer! I contacted Kayak via chat and was told that I needed to contact Hertz, that there was nothing they could do. Thanks for nothing there, need to remember that next time, no policy to try and care for the customer, not your problem! I contacted Hertz via chat and complained. They told me they would follow up and contact me back. I get a call from the original Hertz location (Chamblee) who told me that they misspoke, that they did have a car…convenient huh? Then he told me that what he had meant to say before was that it may not be the exact car type I had reserved. I told him I did not care if they upgraded it as long as the price was honored, and that this was for a funeral and I just needed it resolved. I clearly told him everything that had happened and that the other location had threatened to cancel my rental. After literally a couple HOURS on the phone and chatting it seemed resolved and I was assured we could pick up our vehicle, which would be ready the next morning. I get there in the morning, no car. Another hour and a half arguing to get one. Another attempt to charge way more. Multiple other customers complaining at the location of the same issue. NOPE. Not I, NEVER again.
Jul 6 2018
No car available.
Cons: After I booked online, there was no car available.
8 travellers who hired a car in Chamblee gave the car agency they used an average rating of 4,2
Car hire locations in Chamblee
FAQs about hiring a car in Chamblee
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Based on ratings and reviews from real users on KAYAK, the best car hire company in Chamblee is Enterprise (8,5, 12809 reviews).
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