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So, the location is very convenient and I love the fact that my dog stays free. I know I didn't pay a ton of money and didn't expect a super premium hotel, but I've stayed here before and so I thought I knew what I was getting. The key card system does not work very well. It took at least 10 tries each time to try to get into the building, and even more to get into the room. Once when leaving, the door release didn't work - and that's just a button on the inside to release the lock. I think the system needs a good once over. The room smelled gross. I expected this, my room smelled gross the last time. I can kind of be okay with this because I know it's old and I know that dogs are free, so some people don't take as good of care of hotels if they have pets. So, not really the hotel's fault I guess? Just maybe some air fresheners or a good steam clean of the carpet would be nice. The mattresses, however, were atrocious. They dipped down in the middle on one side. I don't know if this was a bedframe issue or mattress, but it was so bad. I stayed with my boyfriend in a room with 2 queen sized beds, and the beds were both so terrible we ended up each sleeping in a different bed on the "good sides" because there was absolutely no support. Also, on the way out on our first night, the door handle came off of the door. Just, I went to turn it and it popped off. Thankfully, we were able to get out (we were in a rush so didn't request help). I'm sure that if we did request assistance it would have been given, but we were almost late for an event so we just had to get out and get going. The lady at the front desk was very polite and I had no issues with her, just the quality of the hotel is very very poor. I always stay in "cheap" hotels when I go to events out of town because I figure I'm not going to be spending much time in the room anyway, but this stay will definitely make me think twice.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is ideal for a visit in May during the high season or in September during the low season.
Are the beds comfortable?
Guests have mentioned that the beds are comfortable, but some have also reported issues with flat pillows and worn-out mattresses.
Is parking available at the hotel?
Yes, the hotel offers free parking for added convenience during your stay.
How is the cleanliness of the rooms?
While some guests have praised the clean and comfortable rooms, others have reported cleanliness issues such as dirty floors, mold, and unclean bathroom ceilings.
What can I expect from the customer service?
Many guests have highlighted the friendly and helpful staff, but there have been reports of rude staff members and unaccommodating behavior.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with cleanliness and odors in certain rooms, so it may be beneficial to inquire about the specific condition of the room before booking.
Be Mindful of Seasonal Rates
May is considered the high season, so if you're looking for a more budget-friendly option, consider visiting in September, which is the low season.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as the Historic Rosedale Plantation, Charlotte Museum of History, and the Spectrum Center, providing opportunities for leisure and exploration.
Pet-Friendly Accommodation
If traveling with pets, this hotel allows pets on request, making it a suitable option for pet owners.
Check Key Card Functionality
Some guests experienced issues with the key card system, so it's advisable to test the functionality upon check-in to avoid any inconvenience later.
Inquire About Accessibility Features
The hotel offers increased accessibility and wheelchair-accessible rooms, making it suitable for guests with mobility needs.
Addressing Cleanliness Concerns
Several guests mentioned cleanliness issues, particularly in the bathrooms and on the floors, so it's advisable to communicate any concerns with the staff promptly.
Be Aware of Potential Odors
Some guests reported unpleasant odors in the rooms and hallways, so individuals sensitive to smells may want to take this into consideration.
Consider Bringing Your Own Toiletries
A few guests expressed dissatisfaction with the provided toiletries, so bringing personal toiletries may enhance the overall experience.
Verify Special Requests
If you have specific requirements or expectations, it's recommended to verify them with the hotel in advance to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Red Roof Inn Charlotte - University is located at 5111 Equipment Drive in North Charlotte, 7,3 km from the centre of Charlotte. Historic Rosedale Plantation is the closest landmark to Red Roof Inn Charlotte - University.
Check-in time is 15:00 and check-out time is 11:00 at Red Roof Inn Charlotte - University.
Yes, Red Roof Inn Charlotte - University offers free Wi-Fi.
Yes, Red Roof Inn Charlotte - University offers free parking.
Red Roof Inn Charlotte - University is 13,7 km from Concord Regional. Red Roof Inn Charlotte - University is 15,3 km from Charlotte Douglas.
KAYAK scours the web for all room deals available at Red Roof Inn Charlotte - University in Charlotte and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Red Roof Inn Charlotte - University and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Red Roof Inn Charlotte - University.
Value for money | 6,8 |
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Distance to city centre | 7,3 km |
Nearest airport | Concord Regional |
Distance to airport | 14,0 km |