Hotel Milano Alpen Resort

Via S. Pellico 3, 24020 Castione della Presolana, Bergamo, Italy
+39 034 631 211

Cheapest
rate per night

8,9

Excellent
based on 57 reviews
Hotel Milano Alpen Resort - Castione della Presolana, Bergamo, Italy
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Good to know

Value for money

7,9

Distance to city centre

0,5 km

Location rating

8,6

Nearest airport

Milan Orio Al Serio

Distance to airport

38,6 km

Rooms

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Check-out
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Reviews

Traveller rating

17
4
1
0
0

Time of year

Traveller type

Show reviews that mention

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  • Okay
    Jan 2019
    4,2

    Only the way the architect build the hotel. He used windows and the surroundings very well. The wines also were good but the restaurant staff did not understand very well our requests from the beginning. Not to forget about the fireplace from the restaurant and the girl from the spa reception which was the only one rising to our expectations and she really tried and she was all a smile!

    First the cleanning. There were huge problems with this. We even found an old slipper under the bed that was not ours! Arround the shower there are some deposits of dirt. The bathtube, a great bathtube, very well positioned, was not cleaned by the cleaning stuff. More over, after I requested to be cleaned and had a discussion with the manager they send the cleaning lady in our sleeping hours and she cleaned the bathroom while we were in bed!!! Second of all, the breakfast was so poor that we had to request almost everything! No cheese, no meat, no eggs. Only some sweets. After the discussion with the manager the put a plate with a few pieces of one kind of chese and two kind of prosciuto. Again... no veggies, no other possibilities and no eggs. We had to ask. Third... in the afternoon I tried to take a liquor in the bar and after the girl from the bar gaved me the liquor she started to sweep with the broom rising clouds of dust! Over all... it seems that a great location is operated by a not qualified team of people which is a real shame because the hotel was build in a great way and it has great views and surroundings. There is more... they charged us a few hundreds euros more which not even today were reimbursed, they did not have the courtain at the balcony door which was cut or braked, so we had to go in the bathroom to change and in the evening we had to accept that all the castelans could see in our room; they did not had a fair price: they charged for 5 stars but they make us feel as we stayed in a 2 - 3 stars hotel. At the end, I have to be fair and recognise that they gaved us a discount in the price of one dinner. This did not changed our feelings and we still feel ripped off.

  • Excellent
    Nov 2018
    9,6

    professional and helpful staff

    There is nothing that we didn't like

  • Excellent
    Jul 2018
    9,6

    Very good pool area, nice and clean rooms, good breakfast. Had an amazing stay here.

  • Good
    Jul 2007
    7,2

    Excellent service, very pleasant restaurant and bar, ambiance of classy alpine resort.

    Parking a little disorganized.

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About

Overview

When you stay at Hotel Milano Alpen Resort in Castione della Presolana, you'll be in the mountains, within a 15-minute drive of Camonica Valley and Presolana-Monte Pora Ski Resort. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Castione della Presolana? This hotel has facilities measuring 2476 square feet (230 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,9 Excellent

based on 57 reviews

9,1

Cleanliness

9,4

Comfort

9,5

Staff

7,9

Value for money

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
Business centre
Car hire
Internet
Concierge service
Cribs available
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Hot tub
Indoor pool
Skiing
No smoking
Restaurant
Bar/Lounge
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Sauna
Airport shuttle (surcharge)
Free parking
Playground
Storage available
Terrace/Patio
Linens
Towels
Grill
EV charging station
Lift
Hiking
Massage
Accessible by lift
Accessible parking
Adapter
Balcony
Bathtub
Bidet
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Children's high chair
Conditioner
Desk
Dining area
Dining table
Dressing room
Electric kettle
Entire unit wheelchair accessible
Extra-long beds (> 2 metres)
Family rooms
Feather pillow
Flat-screen TV
Free toiletries
Garden view
Heated pool
Hardwood or parquet floors
Heating
Hot spring bath
Hypoallergenic
Hypoallergenic pillow
Inner courtyard view
Interconnected room(s) available
Key card access
Laptop safe
Mountain view
Newspapers
Non-feather pillow
Pool towels
Pool with a view
Private bathroom
Quiet street view
Radio
Roll-in shower
Safety deposit box
Seating area
Shampoo
Shower
Shower cap
Ski storage
Slippers
Smoke alarm
Snack bar
Socket near the bed
Sofa
Sofa bed
Solarium
Soundproof rooms
Soundproofing
Tea/coffee maker
Telephone
Tile/marble floor
Toilet
Toilet paper
Toilet with grab rails
Dustbins
TV
Upper floors accessible by lift
Valet parking
VIP room facilities
Walk-in shower
Wardrobe or closet
Wine glasses
Wi-Fi available in all areas
Fax/photocopying
Hammam (Turkish bath)
Ironing service
Shuttle service (free)
Ski pass vendor
Ski school
Special diet menus (on request)
Wake-up service
Cycling
Horse riding
Kids' outdoor play equipment
Mini-golf
Bathrobe
Garden
Shuttle service (additional charge)
Spa and wellness centre
Spa
Safe
Babysitting/child care services (surcharge)
Pets not allowed
Free ski shuttle
Steam room
Indoor tennis
Free valet parking
Wedding services
Outdoor tennis
Bicycle hire
Pool table

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Photos

All photos (1)
Building (1)

Location

Most popular landmarks

  • Presolana Monte Pora 1,3 km

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