Spa Hotel Dvorak

Nova Louka 11, Carlsbad, Carlsbad Region, Czech Republic
+420 353 102 111

Cheapest
rate per night

8,8

Excellent
based on 1 219 reviews
Spa Hotel Dvorak - Carlsbad, Carlsbad Region, Czech Republic
Check-in
-
Check-out
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Provider Nightly total
R1 699
Booking.com R2 005
Expedia R2 193
Seekda.com
Booking.com
Expedia

Good to know

Distance to city centre 1,5 km
Location rating 8,8
Nearest airport Václav Havel Prague
Distance to airport 99,3 km

Rooms

Check-in
Check-out

Superior rooms

R2 005+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R2 005 per night
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Unknown
R2 193 per night
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Unknown
R2 974 per night
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Unknown
R3 776 per night
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Unknown
R4 307 per night

Reviews

Pros

Traveller rating

62
17
2
1
1

Time of year

Traveller type

Show reviews that mention

+
breakfast very good in 13 reviews
location perfect in 6 reviews
location room in 2 reviews
nice hotel in 22 reviews
place to recharge in 2 reviews
professional staff in 39 reviews
recharge your batteries in 2 reviews
refused to serve in 3 reviews
smoking but smell in 9 reviews
wiyh in 3 reviews
  • Poor
    Oct 2019
    1,0

    The pool and saunas were nice and at least clean. The Thai massage was great and was the only part of the treatments that we enjoyed and gave you what you paid for - although the "waiting room" is a cold window sill. Food is nothing to write home about and lacks taste.

    The staff at this hotel is very unfriendly, bordering on rude and unprofessional. If you are German or Czech speaking, which I am sure many of the reviewers are, you will have a different experience and perhaps get what you ask for. However none of the staff speak English well and the spa staff are positively rude when you do not speak German. They lack basic communicating skills and book treatments that are convenient for them with little concern for the customers. Instead of trying to communicate, they say yes to everything the result being that what they say is not true. To make matters worse, my young daughter was told to remove all of her clothing by a male masseuse who made no attempt to cover her up during the massage, listened to a talk radio program during the time instead of playing relaxing music and then charged us for 45 minutes when he spent a little over 30 minutes! This is borderline abusive if not completely creepy. When we complained that we should not have to pay for what we did not receive, the front desk said there was nothing he could do because this male staff member basically lied! A review of any security cameras they have will show my daughter entering and leaving after 30 minutes but they insisted on over- charging us. The same man at the front desk seems to be working with a particular cab company that charged 3 times as much as when we arrived at the bus terminal. He stated to me that it was expensive because it was a half hour drive when in fact it was less than 10 minutes and for that we were charged 350 crowns when the longer drive from the bus terminal to the hotel only cost 120 crowns. The restaurant staff is not much better and the lady cooking the eggs purposely put ham in my omelette when I told her I do not eat pork - again refusing to acknowledge any English whatsoever. This "Spa" hotel should warn English speakers that they will not be understood and will be treated as inferior and cheated if they come to Dvorak.

  • Good
    Oct 2019
    7,5

    good location and the breakfast is good

  • Excellent
    Sep 2019
    9,2

    Very nice and clean hotel. Beautiful SPA area.

  • Excellent
    Sep 2019
    9,6

    The staff were very friendly and the property is well located. The inclusive breakfast was delicious.

    The swimming pool was a bit cold. Also booked a superior room but still found it to be a little small, especially the bathroom but for one night it was ok.

  • Good
    Sep 2019
    7,5

    Breakfast is quite acceptable, fresh juices variety is welcome

    In respect to the customers, the pork meat could be reduced and replaced by some halal products.

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About

Overview

A stay at Spa Hotel Dvorak places you in the heart of Karlovy Vary, steps from Karlovy Vary Municiple Theater and Slavkovsky Forest Nature Reserve. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,8 Excellent

based on 1 219 reviews

10,0

Bar

8,8

Location

5,7

Pool

4,7

Amenities

Things to know

  • Friendly atmosphere
  • Clean rooms
  • Comfortable beds
  • Friendly service

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Business centre
Currency exchange on-site
Laundry service
Room service
Game room
Spa
Indoor pool
Restaurant
Bar/Lounge
Beauty salon
Cable or satellite TV
Air-conditioned
Complimentary breakfast
24-hour front desk
Safe
Sauna
Airport Shuttle (Surcharge)
Free Internet
Designated smoking area
Storage available
Concierge service
Bicycle hire
No smoking
Library
Linens
Towels
Laundry facilities
Coffee shop

Photos

Spa Hotel Dvorak - Carlsbad - Bedroom All photos (12)
Spa Hotel Dvorak - Carlsbad - Attractions Attractions (1)
Spa Hotel Dvorak - Carlsbad - Bar Bar (1)
Spa Hotel Dvorak - Carlsbad - Bathroom Bathroom (1)
Spa Hotel Dvorak - Carlsbad - Bedroom Bedroom (3)

Location

Most popular landmarks

  • Museum of Karlovy Vary 39 m
  • Karlovy Vary Municiple Theater 101 m
  • Diana Lookout Tower 216 m
  • Mary Magdalene Church 351 m
  • Mill Colonnade 0,5 km
  • Mill Colonnade 0,5 km

Getting around

Carlsbad Karlovy Vary 3,2 km
Václav Havel Prague 99,3 km
Kurort Oberwiesenthal 23,2 km
Unterwiesenthal 24,2 km

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