EA Hotel Esplanade

- Location is the best thing about the place by far, really nicely situated - Also, breakfast was actually quite nice, better than had expected

- Staff weren't friendly. I tried to arrange for a parking place prior to my stay - messaged through booking.com, phoned them twice but no answer, ended up having to park 1km away! this was during the karlovy film festival so much busier than usual but still would have appreciated some response - Was hoping for a bit more after seeing the pictures on booking.com and the ratings - building and room were very tatty - Watchout as the reception and breakfast are in a seperate building 100m away, I believe it was mentioned (contary to what others have said here) when we got the confirmation email from booking, still annoying

Location.

Hotel entrance was locked and no sign as to where and how to get in. I tried calling the hotel, but the staff hung up on me three times. After 30 minutes of searching, finally walked into a random hotel, where I was told that I can check in there and was given a key for the locked hotel. Nightmare!

nice personnel, quality of bathroom

smell from the kitchen, quality of cusine

The reception is in another hotel. Breakfast is also in another hotel. There was a disgusting smell like gutter in the bathroom and the facilities were from Soviet times (in all respects)

Cleaning staff well.Big light rooms

The breakfast

The rooms had no thick curtains and the light from an external light along a path kept me awake for part of the night, the lift next to the room also made a horendous noise, The bathroom had no blinds and i could wave to the buiders working up the slope whilst on toilet unpleasant

I am very disappointed with the facilities, the room amenities, the lobby, the lift. I regret that I took this choice.