Capri hotels near Arco Naturale

Pros: Everything

Pros: An excellent hotel equals great staff! The staff were very friendly, nice, and want to help with anything. Location is just perfect. The interior of the hotel is very unique and beautiful. It was an amazing stay thanks to them. Definitely when I'm in Capri again I'll stay there.

Cons: Nothing.

Pros: Great location for the main square of Capri

Pros: We stayed in a beautiful room at the top of the hotel. It was fabulous. Our room was large, extremely clean with a lovely balcony overlooking Capri and the very blue Tyrrhenian sea. The bed was large and comfortable and the walk in shower with a massive shower head was a joy. The mini-bar was free and stocked with beer, water and soft drinks with accompanying nibbles. The staff were so polite; happy and helpful, whilst checking in, serving drinks by the lovely poolside and serving their delicious breakfast. The location was perfect, a short walk from the central square. If you go to Capri you really must stay at the Tiberio Palace. We only stayed for two nights - I wish it had been for longer!

Pros: Fabulous decor, competent and friendly staff, wonderful breakfast in a divine setting- the whole experience exceeded my expectations

Cons: Nothing

Pros: Loved the hotel, the staff were very friendly and the spa facilities were fantastic. Highly recommended if you want to be in the center and walk everywhere :)

Cons: Too much noise of neighbors and people staying above us. I wish they could sound proof the rooms

Pros: Service was superb

Cons: We were allocated an initial room which was 425. We were sold a city/courtyard view but it was a horrible looking roof view. We informed the staff and they moved us to 501 which was a lot better.

Pros: Service was top notch. Staff was extremely friendly and both our room and boat rental were upgraded free of charge. I read in reviews that some rooms were small, but our upgraded room was unbelievable!

Cons: Not much not to like about this property, but the pool doesn’t open until 10am which is a little late.

Pros: Friendly

Cons: Could have been more accommodating especially considering the circumstances and tried to give me some refund on the room not occupied by my husband as he couldn’t travel due to illness

Pros: On the second night we had an amazing room

Cons: The room on the first night

Pros: Location, views

Cons: Poor service and arrogant attitude of staff was appalling and unacceptable. 1. The waiter at breakfast was shockingly rude, never in my life have I been treated so badly, particularly at an elite expensive hotel. Outrageous. 2. It seems bizarre in this day and age to hand a dinner menu without prices to a woman at dinner, especially given I was the one paying, as many women do these days. Lol. Also, when we would come in the front entrance at night, staff were casually chatting to each other and leaning on front desk with their backs to the door, couldn’t even be bothered to greet us. On the nights they did notice us, they rudely demanded our room number. Quite bizarre. 3. The check in host was friendly at the very start but after that we were ignored and made to feel unwelcome for the rest of our 3 night stay. I wonder if I was a man they would have behaved better, or whether everyone gets treated this poorly. Offensive and uncool hotel no matter how breathtaking the views are. The hotel is trading off the magnificent views which give the hotel its prestige. Certainly not because of the service. Or the basic breakfast. The beds aren’t that great either. I moved to the Capri Palace hotel and went for dinner at Caesar Augustus. Now that’s what I call 5 star. How about you send your staff there to be trained in hospitality.

Pros: Beautiful view, amazing service, great food and nice rooms.

Pros: Nice rooms above expectations! Nice Staff well trained. Good restaurant and outstanding breakfast. Nice view

Cons: Far from everything. Plus the was a strage bold man around the property that had a always a strange look on the guests, I do not know was was the owner or who he was but let us feel always observed and uncomfortable.

Pros: Great location and view, extremely helpful staff (thank you Ana from guest relations and Lorenz from Monzu Bar), hospitality, delicious food, comfortable beds, inspiring architecture and decoration, room service.

Cons: This is our second time at the same hotel after 3 years. Hope the hotel will be slightly repaired/ taken good care.

Pros: Location!

Cons: Nothing:)

Pros: Amazing location, beautiful building and some of the best service. This is our fifth stay and get better every time. The bar is one of the worlds best with Daniel and Lorenzo making some of the most amazing g and t’s. Breakfast is a highlight as is the pool.

Cons: You pay for it but it is worth it!! We love the fact that it is 15 mins walk from town along the flower covered via tragara. For some this could be too much exercise but it’s perfect to walk off the pasta.

Pros: Magical and breathtaking view

Cons: Nothing dleigjtfu

Pros: Everything was amazing here ! Can’t fault it !!

Pros: Situation View

Cons: The room was not at the level expected. We informed the staff said they would change us but nothing was done

Pros: Views and breakfast

Cons: Front of house, poor to communicate from the moment I arrived, lack of clarity in their speech and at times I was misinformed by their poor communication

Pros: Spacious room. Great view. Excellent pool.

Cons: Woman at check in wasn’t very friendly. Rules are rigid e.g. cannot order a salad by the pool, cannot order toasted sandwiches in restaurant. No complimentary transfer to port which we’d expect given the price.

Pros: The pool area is great, friendly staff, convienent location, great view, the suite size was huge (can't speak to size of the other rooms). Definitely use the option of having the currier transport your bags from the ferry as there is no cab access. Overall very pleasant stay.

Cons: No restaurant for dinner, but the restaurant next door (Villa Margherita) was fantastic. There was a few small bites at the bar menu but a few more options would be nice.

Pros: Everything was great. The room is clean and comfortable with a lovely view to the ocean. The hotel is located 10-15 min walk from the funicular station, a little bit far away if you have your luggages with you, but the walk is pleasant. The staff also helped us booking our ferry ticket to go back to Napoli, which was really helpful.

Cons: Nothing

Pros: Everything was perfect!

Cons: Nothing

Pros: Quiet area near the centre. The view and the atmosphere from the swimming pool was excellent. All staff were very helpful and polite.

Cons: The noise from the generator outside our room went on all night, maybe it was from the hotel next door?!!

Pros: Staff were very helpful and organised. The hotel was beautiful and clean. Very nice pool area with a view. Breakfast was great. Great location not far from the piazza but away from the main tourist strip

Pros: staff friendly and generally helpful, buffet breakfast was good, pool lunch also very good, pool attendants excellent, we spent 3 afternoons relaxing, by the pool after my partner had a fall down the stairs on day( see later) reasonable view

Cons: Corridor to rooms, after getting out of the lift, and looking for our room, had a nasty unseen step to our room, which led to a nasty fall down a marble staircase, very lucky not to be hospitalised, staff were caring but the hallway was dark, and you look up at the signs to the rooms, especially day 1. Our room smelt musty/ mouldy on entering, I assume from a timber slat floor in the shower recess, and quite humid atmosphere. No availability of ironing board, always handy when living out of a suitcase, yes it could be paid for by housekeeping. On arrival at the port, a chap on finding out we were staying at Mamela, grabbed our heavy cases, quickly explained, we will look after them, and provided instructions on getting to the hotel, via funicular and on foot--- naturally I assumed that was part of the service for the 5* hotel. BUT when planning the trip in reverse, we were then told, that there was a cash fee of 15 euro per bag, in both directions, which came as a bit of a shock, when it was not explained up front, for us that was 90 euro! The other lack of communication was , using the ferries, which i had booked on line, and showed the staff, to ensure our big luggage got to correct dock down at the marina in good time, then planned our exit, down the funicular etc, only to re connect with our bags ( happily) at the last dock at the end of the pier, ready to walk onto the boat, BUT the phone ticket was not sufficient, and a paper ticket was required, back at the busy ticket counter at the marina, PLUS another 2 euro each for those pesky bags again! Perhaps the hotel could have pre emptied this stress by way of explanation--- don't bother on line just join the queue and get the paper ticket, as its often hard to print out documents when you leave home.

Pros: It was amazing!!! Can not fault anything and we travel every month around the world

Pros: Staff very helpful and friendly. Wonderfull swimming pool.

Cons: Price a little bit high.

Pros: Staff, public areas, pool, room and location impeccable! stunning views from everywhere. Excellent breakfast and lunch menu

Cons: I really cant fault this hotel however if I had to say one tiny thing to make it perfection for me would have been a coffee machine in the room for an early morning coffee on the fabulous balcony looking at those views for early risers.

Pros: amazing! the pool was renovated, the breakfast was the best we hat in this italian trip, the room was specious and clean. we will defiantly come back!

Pros: Good and comprehensible staff.. very helpful & they solve problems

Cons: Nothing so far. just the waiters of the pool are very slow in taking & delivering orders.

Pros: The location, the lemon trees in the restaurant and the view from our room!

Pros: Location. Pool.

Cons: Decor.

Pros: Excellent service. Place was quite, well taken care of and the staff were most EXCELLENT!!

Cons: No really anything..

Pros: Location and nice pool

Cons: Hard beds! Bathrooms could use updating

Pros: The location. It’s very close to the piazzetta. Beautiful pool. The staff was wonderful, I highly recommend this hotel.

Cons: Nothing

Pros: Staff amazing Location one of the best

Cons: Pool closure at 6

Pros: The breakfast with the view

Cons: The price was too steep.

Pros: Extremely clean hotel with perfect location near to Piazzetta . The staff was very kind and helpful especially Costanzo from catering . Definitely will visit again.

Pros: The hotel is located perfectly in Capri. The staff were excellent and the breakfast was very good (coffee was excellent). The hotel was very comfortable and I would definitely recommend it to others

Pros: I really loved the hotel. the pool is perfect under the lemon trees... The breakfast was very good. The service was excellent. We had the best stay in Capri. It was our honeymoon and we will come back for sure!!

Cons: The shower was a bit lousy... That's the only bad thing I could say about our stay at this hotel.

Pros: location - close to everything, breathtaking sea view from our terrase, welcoming atmosphere

Cons: nothing

Pros: Great location

Cons: No hotel bar even though it is a 4 star hotel. A bit old. Small pool with very short opening hours and no proper bar beside.

Pros: Great hotel in excellent location. Very nice pool area. Lovely terrace/outside restaurant set in lemon orchard. Beautiful surroundings.

Cons: no

Pros: Location

Pros: excellent room with view (upgraded)

Cons: minimal breakfast compared to similar 4 star hotels in Italy. No free internet pc availabale in the hotel

Pros: Location and comfort

Cons: Cleaning staff does not take care about the guests's time schedule , they clean when they have time - too early in the morning.It was acceptable as we have been there for a congress, but what about the holiday guests ?

Pros: Staff at the hotel were helpful and friendly

Cons: Rooms could use an update

Pros: The position was quite good

Cons: The breakfast was very poor. No fresh fruit was there in a season and a country where fresh fruit is abundant, only canned fruit was available for breakfast. The rooms where very basic and we had to change twice because the aircon was not working in 2 of them . Finally the swimming pool facilities where open to the public, therefore a bunch of children where always there, doing what children do, noise and play in the pool. Notb good for adult guests.

Pros: Friendly and helpful staff. Fantastic breakfast!! The best! Priceless view! Shuttle service very convenient! Obviously a wonderful place! Who does not want to stay in Capri?

Cons: Nothing!

Pros: Good value

Cons: The dining room was dirty

Pros: The location was amazing and we loved that they offered the shuttle to Capri center

Pros: The staff was so welcoming and accommodating, especially Antonio at the front desk. From the moment we walked in he helped carry our luggage, took us to our room and gave us a countdown to paradise as he opened the blinds to our terrace, and made sure he said hello to us every time he saw us. He even remembered where we were from! He was fabulous and made us feel at home. The facilities, the atmosphere, the service, and the views were spectacular. No complaints.

Cons: The entire pool was extremely deep so it wasn’t suitable to just relax in it, but luckily there is an ocean just a few step down the cliff!

Pros: Perfect place with amazing view. Restaurant and the quality of the food

Pros: Amazing views Free private shuttle every 15mins to town and back from 7am-2am everyday Easy access to beautiful beach below Good value for money breakfast Rooms well equipped

Cons: Dinner at the restaurant was poor. Under staffed, steak meal was served with roast potatoes and green beans but both were ice cold as if just come out the refrigerator not cooked fresh. Had to ask waiter multiple times for things Room doors did not close properly - woke in the night to door open

Pros: Perfect Location with very nice sea view and direkt way to the beach. Transport to the port and center very good organized. Good breakfast.

Cons: The Hotel needs renovation. Everything nice but the facilities too old for 4 Stars hotel.

Pros: Staff food location

Cons: Twin room WiFi

Pros: Perfect location and beautiful view from the hotel

Cons: Nothing

Pros: The view and the hotel shuttle

Cons: The hotel is not a 4 star hotel. The rooms are very old and dated. The shower head was disgusting. The staff was quick to rush you off the phone. The WiFi was terrible. It was not worth the price at all.

Pros: The view was absolutely breathtaking. The pool was great fun!

Cons: The hot tub was as cold as the pool. We had a horrible breakfast and dinner, found a dead worm in our Parmesan cheese and the staff was unbelievably rude and acted as if our presence was an annoyance.

Pros: Great location and right on beach, Good staff service and shuttle services. Good food

Pros: Staff particularly on reception were excellent Room was clean and comfortable. Good size terrace. Bar area and lounge area were lovely Terrace very comfortable. Was really lovely

Cons: Breakfast was very poor Sunbeds looked a bit sad Hotel needs some love in many areas - just really tired looking at

Pros: Great property

Cons: Nothing , amazing place

Pros: The location is good.

Cons: It was very hot outside, but the air conditioning did not cool the air in the room at all. It worked like a fan. For a hotel of this level, this fact is unacceptable.

Pros: The location ,

Cons: They didnt add tissues for the whole stay in the bathroom , the bathroom is not clean at all you can see black spots all over the shower and bath No one informed me that the car cant reach the hotel , i had to drag my bags for 10 mins to get to the hotel

Pros: We like everything about this hotel, third time and not the last. Perfect location!

Pros: location is so good

Pros: We booked quite a few rooms for our family and recommended to some of our wedding guests to stay in La Palma. Overall, we were happy with our stay. Location was super central and easy reach to the popular streets and restaurants in at capri and bus terminal to Anacapri. It was so central that i could walk to all my other wedding guests' hotels to welcome them personally; and had become our meeting point. Upon arrival, both men at the reception were very helpful and accommodating. Room was spacious for italy standard. Bathrooms were clean and air conditioning made it extra comfortable during the hot summer. Continental breakfast was not bad, too.

Cons: However, the checkout service was very slow and messy, despite telling the receptionist (different to the check-in guys) that we are late for our ferry. He couldnt understand/converse in english very well. Minor comment re the room- We noticed there were water -leak stains on the ceiling of our bathroom. Also, our room had a balcony but it faces the (not-so-pretty) backyard (of other hotel?). There were lack of facilities given that it is a 4 star hotel - pool etc.

Pros: Breakfast and location

Cons: For the amount of money you will pay to stay at this hotel, you have extremely high expectations for what your experience will be like. Unfortunately, my husband and I were extremely disappointed with our overall experience at this hotel. I don't even have enough room to write all the things wrong with our experience. - Room wasn't ready upon arriving early (no problem). Came back at check in (3pm as we were told to) and room still wasn't ready; had to wait almost 45 minutes. It was frustrating as we were traveling with a large group and had plans and the staff did not appear apologetic, but rather annoyed and frustrated. - Staff were very standoffish at the front desk. We did not feel a warm or personable welcome from them whatsoever. The nicest man there was the one who took your bags to your room. - They charge you 10 euro an hour to use an iron and ironing board (this made us laugh to be honest). - Wifi was not working for the guests & had to use the staff login information. We were only told this, because we had to inquire first to them. They did not tell us this information upon checking in. - Room was big, but there was no view, only of another part of the hotel. These issues may seem like they're not a big deal, but they all add up; especially when you're looking forward to your experience. The hotel is right in the middle of town, so of course you're excited for the experience and for arriving. When you're barely greeted and receive annoying news, after annoying news, it just really puts a damper on your entire experience. There was lack of communication from the beginning and it was just a continuation of disappointment. I'm sure many people have had a wonderful experience here and this was a once off for the hotel, but unfortunately, it really disappointed us and we would not stay here again when we travel back.

Pros: Location

Cons: Smell of room and toilet

Pros: Lovely couches out the front and friendly bar staff.

Cons: Bar shutting at midnight