Grand Royal Lagoon

Calle Quetzal No 8-a, 77500 Cancún, Quintana Roo, Mexico
+52 998 883 2749

Cheapest
rate per night

7,4

Good
based on 476 reviews
Grand Royal Lagoon - Cancún, Quintana Roo, Mexico
Check-in
-
Check-out
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Provider Nightly total
Roomer R663
TripAdvisor R668
AMOMA R726
Roomer
TripAdvisor
AMOMA

Good to know

Distance to city centre 7,8 km
Location rating 9,3
Nearest airport Cancun
Distance to airport 16,4 km

Rooms

Check-in
Check-out

Standard rooms

R663+

Photo
Bed type
Provider
Nightly base price
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Unknown
R1 220 per night
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Unknown
R663 per night
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Unknown
R716 per night
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Unknown
R742 per night
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Unknown
R742 per night
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Unknown
R797 per night
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Unknown
R824 per night

Double rooms

R726+

Photo
Bed type
Provider
Nightly base price
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Unknown
R726 per night

Reviews

Traveller rating

8
16
13
3
0

Time of year

Traveller type

Show reviews that mention

+
  • Okay
    Sep 2019
    5,0

    - budget room not far from Coco Bongo and Mandala beach; - corner shop 24/7 at the nearest gas station; - free parking; - swimming pool

    - cockroaches in the room (!!!); - very hot inside, air conditioner doesn't work without an entry card (so every time you go back to a super hot room); - plain breakfast, doesn't worth the price; - room on the ground floor with windows to the road; - very lazy and not welcoming receptionists, hardly speaking English; - not possible to swim in the lake (beware, there are crocodiles!)

  • Okay
    Aug 2019
    5,8

    After complaining on booking.com, we were offered cleaner and newly refurbished rooms, fresher linens although still old, worn and washed-out. Those really need to be replaced. Same for the towels. The staff did make it up to us. An apple phone was returned to us as well as a pair of tennis shoes left behind. So I admire the honesty of the staff.

    The first rooms we got were awfully dank. The beds were low and mattresses were very uncomfortable. We were told that no drinking water was available not even for purchase. ( How can a hotel not have drinking water? Not even for an emergency? That was scary.

  • Excellent
    May 2019
    10,0

    Room was cozy and comfortable

    Everything came out great

  • Okay
    Mar 2019
    4,2

    Nice pool and good location

    The front desk staff weren’t very welcoming. The Air conditioning in my room was extremely loud. Beds weren’t very comfortable. Really old TV even though I had no interest of watching. Plugs were on one side of the room which meant I couldn’t charge my phone whilst using it in bed. WiFi signal wasn’t good either.

  • Good
    Mar 2019
    7,9

    Excellent location walking distance to centre of hotel zone, spacious rooms, quiet at night, peaceful hotel.

    Air conditioning was not very good - room was too hot at night. WiFi is not available in all the rooms, only in the pool area

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About

Overview

With a stay at Grand Royal Lagoon in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Tortuga Beach and Cancun Interactive Aquarium. Featured amenities include limo/town car service, express check-in, and express check-out. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7,4 Good

based on 476 reviews

9,3

Location

8,1

Pool

4,0

Breakfast

2,7

Vibe

Things to know

  • Great view

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Disabled access
Car hire
Internet
Room service
Outdoor pool
Snorkelling
No smoking
Restaurant
Express check out
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Free parking
Designated smoking area
Terrace/Patio
Concierge service
Babysitting/child care services (surcharge)
Pets not allowed
Free long-term parking
Currency exchange on-site
Laundry facilities
Laundry service
Private beach

Photos

Grand Royal Lagoon - Cancún - Building All photos (35)
Grand Royal Lagoon - Cancún - Bar Bar (1)
Grand Royal Lagoon - Cancún - Bathroom Bathroom (1)
Grand Royal Lagoon - Cancún - Bedroom Bedroom (8)
Grand Royal Lagoon - Cancún - Building Building (2)

Location

Most popular landmarks

  • Cancun Golf Club at Pok Ta Pok 0,5 km
  • Playa Chac Mool 1 km
  • Playa Caracol 1,2 km
  • Forum Beach 1,2 km
  • Playa Tortugas 1,5 km
  • Delphinus Punta Cancún 1,7 km

Getting around

Cancun 16,4 km
Playa Del Carmen 66 km

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