Grand Royal Lagoon

Calle Quetzal No 8-a, 77500 Cancún, Quintana Roo, Mexico
+52 998 883 2749

Cheapest
rate per night

7,3

Good
based on 407 reviews
Grand Royal Lagoon - Cancún, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Roomer R681
TripAdvisor R686
AMOMA.com R746
Roomer
TripAdvisor
AMOMA.com

Good to know

Distance to city centre 7,8 km
Location rating 9,4
Nearest airport Cancun
Distance to airport 16,4 km

Rooms

Check-in
Check-out

Standard rooms

R681+

Photo
Bed type
Provider
Nightly base price
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Unknown
R1 253 per night
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Unknown
R681 per night
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Unknown
R735 per night
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Unknown
R762 per night
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Unknown
R762 per night
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Unknown
R818 per night
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Unknown
R846 per night

Double rooms

R746+

Photo
Bed type
Provider
Nightly base price
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Unknown
R746 per night

Reviews

Traveller rating

9
16
12
4
0

Time of year

Traveller type

Show reviews that mention

+
  • Okay
    Aug 2019
    5,8

    After complaining on booking.com, we were offered cleaner and newly refurbished rooms, fresher linens although still old, worn and washed-out. Those really need to be replaced. Same for the towels. The staff did make it up to us. An apple phone was returned to us as well as a pair of tennis shoes left behind. So I admire the honesty of the staff.

    The first rooms we got were awfully dank. The beds were low and mattresses were very uncomfortable. We were told that no drinking water was available not even for purchase. ( How can a hotel not have drinking water? Not even for an emergency? That was scary.

  • Excellent
    May 2019
    10,0

    Room was cozy and comfortable

    Everything came out great

  • Okay
    Mar 2019
    4,3

    Nice pool and good location

    The front desk staff weren’t very welcoming. The Air conditioning in my room was extremely loud. Beds weren’t very comfortable. Really old TV even though I had no interest of watching. Plugs were on one side of the room which meant I couldn’t charge my phone whilst using it in bed. WiFi signal wasn’t good either.

  • Good
    Mar 2019
    8,0

    Excellent location walking distance to centre of hotel zone, spacious rooms, quiet at night, peaceful hotel.

    Air conditioning was not very good - room was too hot at night. WiFi is not available in all the rooms, only in the pool area

  • Okay
    Apr 2018
    4,3

    Location was very good, nice views of the lagoon

    Dirty, spider webs in the corners of the ceiling, shower was so dirty that even showering with sandals didn't help. The bed was so uncomfortable that I woke up with a back pain. I'll never come back!

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About

Overview

With a stay at Grand Royal Lagoon in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Tortuga Beach and Cancun Interactive Aquarium. Featured amenities include limo/town car service, express check-in, and express check-out. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7,3 Good

based on 407 reviews

9,4

Location

7,9

Pool

2,2

Vibe

2,2

WiFi

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Disabled access
Car hire
Internet
Room service
Outdoor pool
Snorkelling
No smoking
Restaurant
Express check out
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Free parking
Designated smoking area
Terrace/Patio
Concierge service
Babysitting/child care services (surcharge)
Pets not allowed
Free long-term parking
Currency exchange on-site
Laundry facilities
Laundry service
Private beach

Photos

Grand Royal Lagoon - Cancún - Bedroom All photos (65)
Grand Royal Lagoon - Cancún - Bar Bar (1)
Grand Royal Lagoon - Cancún - Bathroom Bathroom (3)
Grand Royal Lagoon - Cancún - Bedroom Bedroom (13)

Location

Most popular landmarks

  • Cancun Golf Club at Pok Ta Pok 0,5 km
  • Playa Chac Mool 1 km
  • Playa Caracol 1,2 km
  • Forum Beach 1,2 km
  • Playa Tortugas 1,5 km
  • Delphinus Punta Cancún 1,7 km

Getting around

Cancun 16,4 km
Playa Del Carmen 66 km

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