Best Cairns hotels near Cairns Central Shopping Centre
Nestled by Trinity inlet and cruise liner terminal, the five-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. Each of our luxurious rooms has its own spa bath and garden balcony overlooking the city with mountain backdrop or water views. A roof-top swimming pool, gym, five restaurants and bars, boutique casino, conference spaces and a unique Wildlife Dome.
Overall 9,1 Excellent
Based on 6 318 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Great room and view Friendly staff
Excellent
10,0
Pros: I can’t recommend Pullman‘s Resort enough. The rooms, service, location were great (bed’s were so comfortable, you could have a spa bath and watch movies, room service food was beautiful (it’s all about the small touches), the bathroom had couple sinks, a large shower where you could sit down, even a makeup mirror) - the design of the room and the little things they had in the room for their guests comfort made all the difference. Every staff member we met was lovely and helpful. We stayed at the Ville in Townsville on the way back home from Cairns and the service was unapologetic and flat out terrible, rooms and facilities was a minus 100 in comparison to Pullman’s! If you’re stopping in Townsville I’d recommend Pullman’s sister Resort/Hotel the Mercure instead of the Ville or just drive to Cairns Pullman’s. We paid the same price to stay at both places and the difference was incredible, Pullman’s staff seemed to treat everyone as a valued customer whereas the Ville seemed to categorise who they treated well depending on what room they stayed in (according to management/staff the double deluxe rooms are ‘entry level rooms’ at the Ville). My husband and I had a wonderful birthday holiday in Port Douglas and Cairns, wish we had stayed a few more days at Pullman’s instead of staying at the Ville in Townsville and ruining the rest of our otherwise wonderful trip.
Excellent
9,5
Pros: Everything else
Excellent
10,0
Pros: The cleanliness the staff the extra comfy bed.
Excellent
9,3
Pros: Suite. Love the large room. Huge balcony. Great room for daughter to get ready for formal. Loved staying here. Would stay again. Would eat breakfast elsewhere.
Excellent
10,0
Pros: The included cooked breakfast complete with espresso coffee
Excellent
10,0
Pros: Rooms were spacious and very clean. The bed and pillows were very comfortable. Breakfast also was very tasty - good range of food. The staff were extremely helpful and courteous.
Excellent
10,0
Pros: The help we had when my husband fell Over was unbelievable! They were great!
Excellent
8,8
Excellent
9,5
Pros: No breakfast given. Staff entered room while we were resting on bed, room service at night not really required unless quest requests for it. Other than that our overall experience was great. Thank you
Details
Reviews
Overall 9,1 Excellent
Based on 6 318 reviews
Location
9,6
Service
9,4
Bar
9,0
Room
9,0
Vibe
8,8
Comfort
8,6
Breakfast
8,4
Amenities
8,2
Cleanliness
8,2
Food
8,2
WiFi
7,7
Service
9,6
Location
9,5
Bar
9,3
Room
9,0
Vibe
8,8
Breakfast
8,8
Food
8,7
Comfort
8,4
Amenities
8,2
Cleanliness
8,1
WiFi
6,4
Location
9,4
Service
9,0
Room
8,9
Bar
8,8
Vibe
8,6
Comfort
8,4
Value
8,4
Cleanliness
8,3
Amenities
8,3
Food
7,9
Breakfast
7,9
WiFi
6,0
Service
9,7
Location
9,6
Room
9,2
Vibe
9,0
Bar
8,7
Cleanliness
8,5
Comfort
8,5
Amenities
8,3
Breakfast
7,8
Service
9,7
Location
9,6
Room
9,1
Breakfast
8,6
Vibe
8,5
Amenities
8,3
Food
8,1
10,0 Excellent
Pros: Great room and view Friendly staff
Cons: Nothing
10,0 Excellent
Pros: I can’t recommend Pullman‘s Resort enough. The rooms, service, location were great (bed’s were so comfortable, you could have a spa bath and watch movies, room service food was beautiful (it’s all about the small touches), the bathroom had couple sinks, a large shower where you could sit down, even a makeup mirror) - the design of the room and the little things they had in the room for their guests comfort made all the difference. Every staff member we met was lovely and helpful. We stayed at the Ville in Townsville on the way back home from Cairns and the service was unapologetic and flat out terrible, rooms and facilities was a minus 100 in comparison to Pullman’s! If you’re stopping in Townsville I’d recommend Pullman’s sister Resort/Hotel the Mercure instead of the Ville or just drive to Cairns Pullman’s. We paid the same price to stay at both places and the difference was incredible, Pullman’s staff seemed to treat everyone as a valued customer whereas the Ville seemed to categorise who they treated well depending on what room they stayed in (according to management/staff the double deluxe rooms are ‘entry level rooms’ at the Ville). My husband and I had a wonderful birthday holiday in Port Douglas and Cairns, wish we had stayed a few more days at Pullman’s instead of staying at the Ville in Townsville and ruining the rest of our otherwise wonderful trip.
Cons: Nothing! Everything was great
9,5 Excellent
Pros: Everything else
Cons: Parking exits very difficult for a large car
10,0 Excellent
Pros: The cleanliness the staff the extra comfy bed.
Cons: The bed was way too high as I'm a short person.
9,3 Excellent
Pros: Suite. Love the large room. Huge balcony. Great room for daughter to get ready for formal. Loved staying here. Would stay again. Would eat breakfast elsewhere.
Cons: Wasn’t quite the room specifically asked for but was okay. Wanted room in display photos. It was confirmed but we didn’t get that room. Lighting wasn’t fantastic for photos inside in this room but some great photo spots inside and on balcony as long as you faced ocean. Breakfast 5/10! Not enough staff on check in or check out.
10,0 Excellent
Pros: The included cooked breakfast complete with espresso coffee
Cons:
10,0 Excellent
Pros: Rooms were spacious and very clean. The bed and pillows were very comfortable. Breakfast also was very tasty - good range of food. The staff were extremely helpful and courteous.
Cons:
10,0 Excellent
Pros: The help we had when my husband fell Over was unbelievable! They were great!
Cons: Nothing
8,8 Excellent
Pros:
Cons: The smoke alarm going off at 4.30 am
9,5 Excellent
Pros: No breakfast given. Staff entered room while we were resting on bed, room service at night not really required unless quest requests for it. Other than that our overall experience was great. Thank you
Cons: Question has been answered in the previous question
Nestled by Trinity inlet and cruise liner terminal, the five-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. Each of our luxurious rooms has its own spa bath and garden balcony overlooking the city with mountain backdrop or water views. A roof-top swimming pool, gym, five restaurants and bars, boutique casino, conference spaces and a unique Wildlife Dome.
With a stay at Shangri-La Hotel, The Marina, you'll be centrally located in Cairns, within a 5-minute walk of Cairns Marlin Marina and Esplanade Lagoon. Featured amenities include a business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
Overall 8,5 Excellent
Based on 6 887 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: The room was amazing with outstanding views. The horizon room was great and had excellent service.
Good
7,5
Pros: room cleaning was poor and i brought this to the attention of the reception who responded great but it didnt improve.ie not washing up cups and leaving rubbish etc
Good
7,5
Pros: Room was great, but air con rattled at night. Pool was too cold to swim in, and no spa :(
Excellent
10,0
Pros: Super clean room with a view. Excellent staff
Excellent
10,0
Pros: This was the first time I stayed at this hotel. It was extremely clean, service were great!
Excellent
10,0
Pros: Every thing
Excellent
9,5
Pros: Location! 5 minute walk from the marina where the tours left from, the pool was fantastic, breakfast was great although expensive with amazing setting next to the marina. Staff really helpful and booked us a trip late in the evening for the next day.
Excellent
10,0
Pros: Great view & location
Excellent
10,0
Pros: Location
Excellent
10,0
Pros: Locality, staff and the rooms and facilities were beautiful
Excellent
10,0
Pros: We wanted to be able to relax and unwind at our first destination in Australia, this was definitely the place, the pool was very relaxing and the sunrise on the marina side was breathtaking. They had our room ready and allowed us to check in early. They also had complementary champagne and chocolates upon arrival. They also upgraded our room to a higher level so we had a better view of the bay. The location is with in walking distance to everything, including the ferries at the marina. All in all one of the best parts of our stay was the staff, they were all so welcoming, accommodating and extremely pleasant (esp Kelly and Luke!). I would definitely stay here again.
Excellent
9,7
Pros: Amazing location walking distance from the harbor with many shops and restaurants within the same complex. Luxurious and modern rooms without feeling pretentious.
Details
Reviews
Overall 8,5 Excellent
Based on 6 887 reviews
Location
9,5
Service
8,3
Room
7,6
Value
6,4
WiFi
6,2
Vibe
6,0
Bar
5,9
Breakfast
5,5
Location
9,9
Service
8,9
Room
8,2
Value
6,7
Breakfast
6,5
Vibe
5,9
Location
9,6
Room
8,1
Service
6,8
Breakfast
6,3
Value
6,2
Vibe
6,0
Location
9,5
Service
7,9
Room
6,9
Value
6,5
Vibe
5,7
Food
5,5
Location
9,5
Room
6,4
Comfort
6,0
Vibe
5,2
10,0 Excellent
Pros: The room was amazing with outstanding views. The horizon room was great and had excellent service.
Cons:
7,5 Good
Pros: room cleaning was poor and i brought this to the attention of the reception who responded great but it didnt improve.ie not washing up cups and leaving rubbish etc
Cons: the above no cappucinos included in breakfast was not equivalent to same standard hotels
7,5 Good
Pros: Room was great, but air con rattled at night. Pool was too cold to swim in, and no spa :(
Cons: Would have liked a spa near the pool
10,0 Excellent
Pros: Super clean room with a view. Excellent staff
Cons: Nothing
10,0 Excellent
Pros: This was the first time I stayed at this hotel. It was extremely clean, service were great!
Cons:
10,0 Excellent
Pros: Every thing
Cons:
9,5 Excellent
Pros: Location! 5 minute walk from the marina where the tours left from, the pool was fantastic, breakfast was great although expensive with amazing setting next to the marina. Staff really helpful and booked us a trip late in the evening for the next day.
Cons: Parking and arrival at the hotel. Had to drive around about 4-5 times before we could get to the entrance. They have a tiny space. They had valet parking which was great although quite expensive. Found the experience but stressful after long day travelling.
10,0 Excellent
Pros: Great view & location
Cons:
10,0 Excellent
Pros: Location
Cons: Poolside
10,0 Excellent
Pros: Locality, staff and the rooms and facilities were beautiful
Cons: Nothing
10,0 Excellent
Pros: We wanted to be able to relax and unwind at our first destination in Australia, this was definitely the place, the pool was very relaxing and the sunrise on the marina side was breathtaking. They had our room ready and allowed us to check in early. They also had complementary champagne and chocolates upon arrival. They also upgraded our room to a higher level so we had a better view of the bay. The location is with in walking distance to everything, including the ferries at the marina. All in all one of the best parts of our stay was the staff, they were all so welcoming, accommodating and extremely pleasant (esp Kelly and Luke!). I would definitely stay here again.
Cons: pool furniture showed some signs of wear.
9,7 Excellent
Pros: Amazing location walking distance from the harbor with many shops and restaurants within the same complex. Luxurious and modern rooms without feeling pretentious.
Cons: Breakfast service was $20 and most of the buffet choices were unappetizing; the omelettes and French toast prepared on request by the chef were pretty good but overall there are likely better options around Cairns. The pool was really nice but closed unusually at 8pm.
With a stay at Shangri-La Hotel, The Marina, you'll be centrally located in Cairns, within a 5-minute walk of Cairns Marlin Marina and Esplanade Lagoon. Featured amenities include a business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
Enjoy 5-star Cairns accommodation in Tropical North Queensland. Swim in the tropical pools, enjoy a relaxing treatment in Vie Spa or dine on the best local seafood in Coco's Restaurant. This hotel is located in the heart of Cairns CBD, and close to the departure point for daily trips to the Great Barrier Reef and other natural attractions. With 16 floors of spacious hotel rooms, this hotel also means business, featuring 2,700 square metres of first-rate meetings, conference and events facilities
Overall 8,7 Excellent
Based on 2 801 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
8,5
Pros: Location location location...within walking distance of the lovely waterfront with all the restaurants. The Concierge, Junko, was excellent putting together tours for us. The view from the 14 level was spectacular.
Okay
4,5
Pros: Location was convenient
Good
7,5
Pros: Location was awesome. Everything was walking distance which was great because we didn't have a car! Had breakfast one day at the hotel, it was superb. Really loved the idea of making your own fruit juice (freshly squeezed orange juice) and also fresh vegetable juice (beet root, carrot & melon was my favorite). ALL STAFF downstairs were beyond helpful!!
Excellent
10,0
Pros: The location is great! The room is clean and very nice! The buffet in the morning is good with many variety with a juicer that you can choose with vegetable and fruit you want. Definitely a good value for your bucks.
Excellent
9,3
Pros: Location was good , room large with a balcony
Excellent
8,3
Pros: As above
Excellent
10,0
Pros: Location Pool area Front desk
Excellent
10,0
Pros: awesome
Excellent
10,0
Pros: Friendly and helpful staff, great location.
Excellent
9,5
Pros: Great location - central to Cairns shopping/dining area and the marina. Super helpful staff in terms of helping us find a jungle tour last minute that fit our schedule. Fast service. Stayed with my family (including 2 kids) for a couple nights as a home base to see the Reef. Decided to venture a bit when we had extra time to the scenic train nearby.
Excellent
9,3
Pros: Location was great, room was spacious and clean
Good
6,8
Details
Reviews
Overall 8,7 Excellent
Based on 2 801 reviews
Location
9,3
Service
9,0
Bar
8,4
Breakfast
8,1
Room
7,3
Food
7,1
Vibe
6,7
Value
6,6
WiFi
5,6
Location
9,6
Service
9,2
Breakfast
7,5
Room
7,0
Vibe
6,5
Food
6,2
Value
5,7
Amenities
5,4
WiFi
3,3
Location
9,4
Service
9,1
Bar
8,6
Breakfast
7,7
Room
7,3
Vibe
6,8
Food
6,8
WiFi
4,0
Location
9,1
Service
8,9
Breakfast
8,3
Room
7,9
Food
7,2
Vibe
6,8
WiFi
4,6
Location
9,5
Service
9,2
Breakfast
7,8
Wellness
7,3
Room
7,3
Food
7,2
Vibe
6,4
Amenities
6,4
8,5 Excellent
Pros: Location location location...within walking distance of the lovely waterfront with all the restaurants. The Concierge, Junko, was excellent putting together tours for us. The view from the 14 level was spectacular.
Cons: The buffet breakfast that came with the room was more than a "little tired." It was fast asleep. The pancakes and waffles were mealy and inedible. The so-called sausages were mini-hot dogs. The "to order" section was grossly understaffed so lines were long waiting for eggs to order.
4,5 Okay
Pros: Location was convenient
Cons: Smelt awful & found a large bug in my bed
7,5 Good
Pros: Location was awesome. Everything was walking distance which was great because we didn't have a car! Had breakfast one day at the hotel, it was superb. Really loved the idea of making your own fruit juice (freshly squeezed orange juice) and also fresh vegetable juice (beet root, carrot & melon was my favorite). ALL STAFF downstairs were beyond helpful!!
Cons: 2 things: 1. For a 5 star hotel it needed some refreshing, the carpet upstairs looked and felt worn and paint needs to be redone. 2. The housekeeping staff knew we were 3 in the the room and kept only leaving 2 towels. Had to call for more. Additionally, after the room was "cleaned" I would still see hair and garbage on the ground. I wasn't too happy about that.
10,0 Excellent
Pros: The location is great! The room is clean and very nice! The buffet in the morning is good with many variety with a juicer that you can choose with vegetable and fruit you want. Definitely a good value for your bucks.
Cons:
9,3 Excellent
Pros: Location was good , room large with a balcony
Cons: Thought the bar needed table service
8,3 Excellent
Pros: As above
Cons: The room I had on the 3rd floor did not have sheer curtains which restricts your privacy when you open the blockout curtains.There was a couple of dried food on floor which should have been removed.
10,0 Excellent
Pros: Location Pool area Front desk
Cons:
10,0 Excellent
Pros: awesome
Cons:
10,0 Excellent
Pros: Friendly and helpful staff, great location.
Cons:
9,5 Excellent
Pros: Great location - central to Cairns shopping/dining area and the marina. Super helpful staff in terms of helping us find a jungle tour last minute that fit our schedule. Fast service. Stayed with my family (including 2 kids) for a couple nights as a home base to see the Reef. Decided to venture a bit when we had extra time to the scenic train nearby.
Cons: As others have said, not the newest hotel. Hot tub not that hot (I like it especially hot). But none of this really mattered for our needs.
9,3 Excellent
Pros: Location was great, room was spacious and clean
Cons: Prepaid $23 per day for the worst breakfast ever. A fair bit of option but everything offered was either tasteless, cold or not cooked right - felt very cheap and that they could do a lot better for the money. Only plus was there's a lot of fresh fruit. The bed was lumpy and not comfortable at all! We've heard this from other guests as well. I booked this hotel partially for the spa outside and it was broken and unable to heat up. Very disappointed in that.
6,8 Good
Pros:
Cons: Our stay was quite pleasant ,however the bed was very lumpy and we had to change the pillows as they were worn out and had no support ,but were replaced on request ,the rooms were quite dusty and could do with a good spring clean .They are looking a bit old and need refurbishing
Enjoy 5-star Cairns accommodation in Tropical North Queensland. Swim in the tropical pools, enjoy a relaxing treatment in Vie Spa or dine on the best local seafood in Coco's Restaurant. This hotel is located in the heart of Cairns CBD, and close to the departure point for daily trips to the Great Barrier Reef and other natural attractions. With 16 floors of spacious hotel rooms, this hotel also means business, featuring 2,700 square metres of first-rate meetings, conference and events facilities
With a stay at Pacific Hotel Cairns, you'll be centrally located in Cairns, within a 10-minute walk of Cairns Night Markets and Cairns Marlin Marina. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8,5 Excellent
Based on 2 488 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,3
Pros: Spacious room, nice balcony area. Tea and coffee provided. Hotel area was pleasant too.
Excellent
10,0
Pros: Great location, friendly staff, comfortable bed
Excellent
10,0
Pros: I was on the 8th floor for the first night - very noisy with traffic and music - I asked to be relocated to which they obliged and had a wonderful newly furbished room tucked away (with double glazing) on 3rd floor.Very much appreciated! They also extended my check out by an hour - Room service excellent too
Excellent
9,3
Pros: Location and bed.
Excellent
9,5
Pros: Up to date Really nice decor Massive rooms Incredible bathrooms Comfiest bed I’ve ever slept in!!
Excellent
9,3
Pros: I liked the bathroom although if it had an exhaust fan it would have been better. Bed was comfy.
Excellent
8,3
Pros: Location. $10 per day credit for not having a room service. Breakfast discount voucher.
Excellent
10,0
Pros: Everything was on point and amazing! The staff were awesome and the location was amazing! Loved our stay!
Excellent
9,3
Pros: The hotel room was quite clean and the staff are really nice.
Excellent
8,0
Pros: Located close to waterfront marina, shops and restaurants. Very friendly and helpful staff. Laundromat facility in hotel.
Excellent
9,3
Pros: The staff were amazing, very helpful and the surprise bottle of Champagne was very nice.
Excellent
9,3
Pros: Great location and awesome view
Details
Reviews
Overall 8,5 Excellent
Based on 2 488 reviews
Location
9,5
Service
8,5
Room
7,5
Breakfast
6,8
WiFi
6,6
Comfort
6,1
Wellness
1,2
Location
9,8
Service
8,9
Room
7,8
Breakfast
6,8
Vibe
6,5
WiFi
4,7
Location
9,2
Service
7,8
Breakfast
7,4
Room
6,7
Comfort
5,8
Location
9,3
Service
8,6
Room
8,0
Comfort
6,7
Location
9,3
Room
6,6
8,3 Excellent
Pros: Spacious room, nice balcony area. Tea and coffee provided. Hotel area was pleasant too.
Cons:
10,0 Excellent
Pros: Great location, friendly staff, comfortable bed
Cons: Liked everything
10,0 Excellent
Pros: I was on the 8th floor for the first night - very noisy with traffic and music - I asked to be relocated to which they obliged and had a wonderful newly furbished room tucked away (with double glazing) on 3rd floor.Very much appreciated! They also extended my check out by an hour - Room service excellent too
Cons: All's good!
9,3 Excellent
Pros: Location and bed.
Cons: Wish there was a spa bath.
9,5 Excellent
Pros: Up to date Really nice decor Massive rooms Incredible bathrooms Comfiest bed I’ve ever slept in!!
Cons: No room service Movies very expensive for pay per view Only one water fill up station in hotel
9,3 Excellent
Pros: I liked the bathroom although if it had an exhaust fan it would have been better. Bed was comfy.
Cons: Damaged carpet on the stairs was a trip hazard. Our booking did not get processed from their email system so we could have been caught short.
8,3 Excellent
Pros: Location. $10 per day credit for not having a room service. Breakfast discount voucher.
Cons: No gym and swimming pool.
10,0 Excellent
Pros: Everything was on point and amazing! The staff were awesome and the location was amazing! Loved our stay!
Cons:
9,3 Excellent
Pros: The hotel room was quite clean and the staff are really nice.
Cons: The facilities are a little bit old.
8,0 Excellent
Pros: Located close to waterfront marina, shops and restaurants. Very friendly and helpful staff. Laundromat facility in hotel.
Cons: Room was a little dated but was very clean. Was on tenth floor but could still hear outside noises even with sliding glass door shut.
9,3 Excellent
Pros: The staff were amazing, very helpful and the surprise bottle of Champagne was very nice.
Cons: It’s getting a bit tired now. Needs a facelift.
9,3 Excellent
Pros: Great location and awesome view
Cons: Looked a little tired and needed a paint . Kitchen area was also a little tired.
With a stay at Pacific Hotel Cairns, you'll be centrally located in Cairns, within a 10-minute walk of Cairns Night Markets and Cairns Marlin Marina. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Welcome to the Holiday Inn Cairns Harbourside! Located on the Cairns Esplanade overlooking beautiful Trinity Bay, Holiday Inn Cairns Harbourside is a popular retreat for both holidaymakers and business guests. Surrounded by lush tropical gardens and boasting breathtaking ocean and hinterland views, the Holiday Inn Cairns offers 173 stylishly appointed rooms and suites, each with its own private balcony. Guests can also enjoy a range of hotel amenities and services, including Harbourside Bar & Kitchen, swimming pool and spa, 24-hour room service, 24-hour business hub, 24-hour offsite gymnasium, free CBD shuttle, free wireless internet and more. The hotel has versatile conference and event facilities that offer seven flexible spaces. We can cater for up to 200 cocktail, 120 theatre, 150 banquet and 80 classroom style with the majority equipped with advanced Audio Visual technology. Just a short stroll into town along the esplanade and only 5 minutes' drive from Cairns Airport, the Holiday Inn Cairns Harbourside is the perfect place for you to relax and unwind in tropical North Queensland.
Overall 8,5 Excellent
Based on 2 369 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10,0
Pros: Great location. I enjoyed the meals and my room was clean and comfortable.
Excellent
9,0
Pros: View from room and location close to the hospital. Also staff at reception
Excellent
9,3
Pros: Your staff, I have been there twice in the last 6 months. My company booked me into the Hilton for 2 Saturday nights- I stayed one and requested a move to Harbourside. I've forgotten the name of the nice old hippy guy that was there on arrival and \I remember Kristina from the last visit. I felt spoilt! Just the way you handle people is nice. Even the cleaning staff near the lifts etc. I'll be back
Okay
5,8
Pros: Staff was friendly and shuttle service to city
Excellent
9,3
Pros: Breakfast was amazing, location was better than expected and the room was very comfortable with awesome ocean views.
Excellent
9,5
Pros: The staff were extremely friendly and helpful and the food was great in the harbourside restaurant
Excellent
8,8
Pros: Location, clean.
Good
7,5
Pros: The bar, the breakfast and the view was super nice. 5 mins away from the center of cairns by car. Very clean, tidy and organized.
Excellent
8,0
Pros: Very easy checkin & checkout.
Very helpful front desk. They stored one bag for a week while we were on a dive boat.
Ask about prepaying for breakfast at the hotel -- its $5 cheaper for the buffet per person.
Excellent
10,0
Pros: The staff were amazing and very helpful with all queries and holiday arrangements. Room serviced daily and the beds were so comfortable! Great location away from the main town area but close enough to walk to all the hot spots. A shuttle bus provided from 10am to 10pm on the hour for pick ups from the hotel to downtown Cairns. Buffet breakfast the best!!!!
Excellent
9,5
Pros: The employee working the desk late at night when we checked in was very friendly and helpful. He promptly checked us in without making the process seem rushed and gave us several tips about things to do in the area. Our room was clean and comfortable and the view from our balcony was stunning. We didn't have a chance to eat at the restaurant downstairs, but the menu looked good and the prices seemed very reasonable. Overall, we had a great stay and wouldn't hesitate to book here again.
Excellent
8,8
Pros: Fantastic ocean view!! Neat and cosy place to stay. Not too big and not too small sized hotel. Staff are excellent. All very friendly and helpful. Good advice for tours etc. Access to the park along water side is convenient ( unfortunately you cannot swim because of the muddy beach and Croc danger..) Comfy bed, a little too soft for me but will be good for most of you.
Details
Reviews
Overall 8,5 Excellent
Based on 2 369 reviews
Service
9,4
Breakfast
8,9
Bar
8,5
Value
8,4
Location
8,4
Comfort
8,1
Room
7,7
Food
7,5
WiFi
7,0
Vibe
4,3
Service
9,5
Breakfast
9,0
Value
8,4
Location
8,4
Room
7,7
Food
7,3
Vibe
4,2
Service
9,4
Breakfast
8,8
Location
8,4
Comfort
8,3
Room
7,4
Service
9,3
Breakfast
9,1
Location
8,3
Comfort
8,1
Room
7,5
10,0 Excellent
Pros: Great location. I enjoyed the meals and my room was clean and comfortable.
Cons: N/A
9,0 Excellent
Pros: View from room and location close to the hospital. Also staff at reception
Cons:
9,3 Excellent
Pros: Your staff, I have been there twice in the last 6 months. My company booked me into the Hilton for 2 Saturday nights- I stayed one and requested a move to Harbourside. I've forgotten the name of the nice old hippy guy that was there on arrival and \I remember Kristina from the last visit. I felt spoilt! Just the way you handle people is nice. Even the cleaning staff near the lifts etc. I'll be back
Cons: not much! Shift the building to the other side of the hospital.
5,8 Okay
Pros: Staff was friendly and shuttle service to city
Cons: The mattress was curved and gave me backache
9,3 Excellent
Pros: Breakfast was amazing, location was better than expected and the room was very comfortable with awesome ocean views.
Cons: If only the rooms had a small kitchenette they would be perfect!
9,5 Excellent
Pros: The staff were extremely friendly and helpful and the food was great in the harbourside restaurant
Cons:
8,8 Excellent
Pros: Location, clean.
Cons: No water available in fridge the contents says there is a mini bar.
7,5 Good
Pros: The bar, the breakfast and the view was super nice. 5 mins away from the center of cairns by car. Very clean, tidy and organized.
Cons: The pressure of the shower was quite low.
8,0 Excellent
Pros: Very easy checkin & checkout.
Very helpful front desk. They stored one bag for a week while we were on a dive boat.
Ask about prepaying for breakfast at the hotel -- its $5 cheaper for the buffet per person.
Cons: WIFI/Internet service in need of serious upgrade!!!! Service was slow & spotty, often requiring multiple attempts to connect.
Location is a bit away from downtown Cairns.
10,0 Excellent
Pros: The staff were amazing and very helpful with all queries and holiday arrangements. Room serviced daily and the beds were so comfortable! Great location away from the main town area but close enough to walk to all the hot spots. A shuttle bus provided from 10am to 10pm on the hour for pick ups from the hotel to downtown Cairns. Buffet breakfast the best!!!!
Cons: Room in need of a bit of a renovation. That would make the experience a Wow factor then.
9,5 Excellent
Pros: The employee working the desk late at night when we checked in was very friendly and helpful. He promptly checked us in without making the process seem rushed and gave us several tips about things to do in the area. Our room was clean and comfortable and the view from our balcony was stunning. We didn't have a chance to eat at the restaurant downstairs, but the menu looked good and the prices seemed very reasonable. Overall, we had a great stay and wouldn't hesitate to book here again.
Cons: When we checked into our room around 11:00 p.m., the floor of the bathroom and the bathtub were wet. I'm guessing that the room had just recently been cleaned, but this is odd seeing as check in was at 2:00 p.m. The rest of the room appeared to be clean and in order, but the wet bathroom was a little off-putting.
8,8 Excellent
Pros: Fantastic ocean view!! Neat and cosy place to stay. Not too big and not too small sized hotel. Staff are excellent. All very friendly and helpful. Good advice for tours etc. Access to the park along water side is convenient ( unfortunately you cannot swim because of the muddy beach and Croc danger..) Comfy bed, a little too soft for me but will be good for most of you.
Cons: Friendly staff but food at the restaurant was not so good taste. (Breakfast was good, especially with guest’s previous day booking rate.) 15 min walk or curtesy transfer every hour, to the city center. (We did not mind though. We loved walking through the park and transport service was convenient.)
Welcome to the Holiday Inn Cairns Harbourside! Located on the Cairns Esplanade overlooking beautiful Trinity Bay, Holiday Inn Cairns Harbourside is a popular retreat for both holidaymakers and business guests. Surrounded by lush tropical gardens and boasting breathtaking ocean and hinterland views, the Holiday Inn Cairns offers 173 stylishly appointed rooms and suites, each with its own private balcony. Guests can also enjoy a range of hotel amenities and services, including Harbourside Bar & Kitchen, swimming pool and spa, 24-hour room service, 24-hour business hub, 24-hour offsite gymnasium, free CBD shuttle, free wireless internet and more. The hotel has versatile conference and event facilities that offer seven flexible spaces. We can cater for up to 200 cocktail, 120 theatre, 150 banquet and 80 classroom style with the majority equipped with advanced Audio Visual technology. Just a short stroll into town along the esplanade and only 5 minutes' drive from Cairns Airport, the Holiday Inn Cairns Harbourside is the perfect place for you to relax and unwind in tropical North Queensland.
With a stay at BreakFree Royal Harbour in Cairns (Cairns Central Business District), you'll be steps from Cairns Night Markets and 7 minutes by foot from Cairns Esplanade. Featured amenities include express check-out and laundry facilities. Free self parking is available onsite.
Overall 8,5 Excellent
Based on 1 073 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6,8
Pros: Staff were great and always happy to help great location
Excellent
8,3
Pros: Right in centre of town Huge room, spa bath huge Nice views
Excellent
10,0
Pros: The location was excellent as it was almost on the Esplanade.
Excellent
8,0
Pros: Location was great. Lots of bars and restaurants close by.
Excellent
10,0
Pros: location bed was good great views close to restaurants
Excellent
10,0
Pros: Location , and roomy apartment, quiet and restful
Excellent
8,0
Pros: Great location
Good
6,2
Pros: Nice sized comfortable rooms. Friendly, helpful staff. Great location.
Good
7,5
Pros: Located very well
Excellent
10,0
Pros: Locations was excellent as was the lagoon view
Details
Reviews
Overall 8,5 Excellent
Based on 1 073 reviews
Location
9,6
Service
8,9
Food
8,4
Room
7,2
Breakfast
6,7
Wellness
5,4
WiFi
4,6
Service
9,6
Location
9,6
Room
7,3
WiFi
3,1
Location
9,6
Service
8,7
Room
6,2
Location
9,5
Service
9,1
Room
7,1
Location
9,6
Service
9,0
Room
6,5
Amenities
5,6
6,8 Good
Pros: Staff were great and always happy to help great location
Cons: Lift noise in our apartment was disturbing especially at night and neighboring guest doors closing often woke us earlier than we wished
8,3 Excellent
Pros: Right in centre of town Huge room, spa bath huge Nice views
Cons: Loud music from Esplanade in park annoying
10,0 Excellent
Pros: The location was excellent as it was almost on the Esplanade.
Cons: Extremely poor internet connection in our apartment.
8,0 Excellent
Pros: Location was great. Lots of bars and restaurants close by.
Cons: Not enough undercover parking. Was a little noisy.
10,0 Excellent
Pros: location bed was good great views close to restaurants
Cons: room was close to lift and noisey
10,0 Excellent
Pros: Location , and roomy apartment, quiet and restful
Cons: Nothing!
8,0 Excellent
Pros: Great location
Cons: Quite basic really. Sparsely furnished
6,2 Good
Pros: Nice sized comfortable rooms. Friendly, helpful staff. Great location.
Cons: There was a little mold/mildew on the shower curtain, possibly due to the hot/humid climate but the hotel should change those more often. Wifi is good quality but relatively expensive at $25/day. The front desk hours are only 8am - 6pm so that's a consideration as well.
7,5 Good
Pros: Located very well
Cons: The room - living room furniture was cheap, bed was uncomfortable, no Fiona on bed only sheet, no daily clean or change of towels in the 5 night stay
10,0 Excellent
Pros: Locations was excellent as was the lagoon view
Cons: No complaints
With a stay at BreakFree Royal Harbour in Cairns (Cairns Central Business District), you'll be steps from Cairns Night Markets and 7 minutes by foot from Cairns Esplanade. Featured amenities include express check-out and laundry facilities. Free self parking is available onsite.
Located in Cairns (Cairns Central Business District), this apartment is a 4-minute walk from Cairns Night Markets and 8 minutes by foot from Cairns Central Shopping Centre. Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Overall 8,4 Excellent
Based on 732 reviews
All reviews
- All reviews
- Couples
- Families
Good
7,0
Pros: Aside from the screaming children in room next to us l, stay was good.
Excellent
9,5
Pros: Very helpful, pleasant staff. Secure underground parking. Handy location for shops and activities.
Excellent
10,0
Pros: Put us on the perfect floor nice big balcony to have a few people over for some drinks & awesome rooftop drinking area
Excellent
10,0
Pros: It has the best value for money. It's central to the city and has secure car parking. Rooms are well designed and bed's are super comfortable.
Excellent
10,0
Pros: Inn Cairns is very central to everything. The room was quiet, clean, bed comfortable and served us very well for exactly what our needs were. for our 10 days. Hosts were very nice and friendly.
Good
6,3
Pros: Bed was comfortable. Location was good. Good seating. Staff were good. Frances in particular was extremely helpful.
Excellent
8,0
Pros: Location was great close to everything and managers were very friendly and helpful
Good
6,8
Pros: Location and friendly staff.
Okay
5,5
Pros: Very good location with friendly & helpful staff
Excellent
8,8
Pros: Reception man was a delight!
Details
Reviews
Overall 8,4 Excellent
Based on 732 reviews
Location
9,8
Value
9,4
Service
8,9
Room
6,8
WiFi
5,4
Cleanliness
4,8
Vibe
3,2
Location
9,8
Service
9,2
Comfort
6,6
Room
6,2
Location
9,8
Service
9,0
Room
6,2
Comfort
5,9
7,0 Good
Pros: Aside from the screaming children in room next to us l, stay was good.
Cons:
9,5 Excellent
Pros: Very helpful, pleasant staff. Secure underground parking. Handy location for shops and activities.
Cons: Only comment is that it would have been handy to have a lift-off showerhead in the bathroom. Nothing to complain about!
10,0 Excellent
Pros: Put us on the perfect floor nice big balcony to have a few people over for some drinks & awesome rooftop drinking area
Cons: Nothing
10,0 Excellent
Pros: It has the best value for money. It's central to the city and has secure car parking. Rooms are well designed and bed's are super comfortable.
Cons:
10,0 Excellent
Pros: Inn Cairns is very central to everything. The room was quiet, clean, bed comfortable and served us very well for exactly what our needs were. for our 10 days. Hosts were very nice and friendly.
Cons: Bathrooms a little dated. Fridge had a couple of moments of not working efficiently but came good. This accommodation represented great value for money & nothing was above expectations.
6,3 Good
Pros: Bed was comfortable. Location was good. Good seating. Staff were good. Frances in particular was extremely helpful.
Cons: Very noisy at night. Bedroom felt quite claustrophobic. Neighbourhood felt seedy
8,0 Excellent
Pros: Location was great close to everything and managers were very friendly and helpful
Cons:
6,8 Good
Pros: Location and friendly staff.
Cons: It is just a pity that it is a bit outdated. The cupboards in the bathroom are damaged due to humidity and needs fixing for hygiene purposes. Could be fixed by new door and adding glass between cupboard and bath. Kitchen prep area can be better cleaned. Sofa bed is not suitable for adults anymore..kids on this sofa bed was just acceptable.
5,5 Okay
Pros: Very good location with friendly & helpful staff
Cons: Stale odour in room. Mould everywhere, bathroom floor, kitchen ceiling. Air conditioner definitely needed cleaning.
8,8 Excellent
Pros: Reception man was a delight!
Cons: The sofa bed sagged in the middle
Located in Cairns (Cairns Central Business District), this apartment is a 4-minute walk from Cairns Night Markets and 8 minutes by foot from Cairns Central Shopping Centre. Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
This is our commitment to you: If you're not satisfied with your stay, let us know and we'll make it right. Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage listed Daintree Rainforest. Having emerged from major refurbishment as one of Cairns’ most contemporary hotels, the iconic Hilton Cairns hotel offers unparalleled style and innovation in an awe-inspiring, tropical setting. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business center. Enjoy relaxed, al fresco dining at the award-winning Mondo on the Waterfront, or indulge in the combination of traditional Italian cuisine and fresh local produce offered by Simply Italian. Deliver the wow factor when you hold your special event at this Cairns hotel. Choose from a range of unique and versatile meeting spaces, waterfront and outdoor venues, while the charming Hilton Blue Horizon Chapel provides a romantic backdrop for an elegant and memorable wedding celebration.
Overall 8,3 Excellent
Based on 1 820 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: The staff was very friendly and helpful. The staff in the Executive Lounge was very friendly and we enjoyed their hospitality.
Excellent
10,0
Pros: Staff were very friendly and accommodating. A lot was within walking distance. Executive lounge had a great view.
Excellent
10,0
Pros: All very nice
Good
7,5
Pros: The bed was very comfy!
Excellent
8,3
Pros: Location
Good
6,8
Good
6,8
Pros: Very convenient
Excellent
9,3
Pros: It's the Hilton, need I say more? Great location and excellent customer service and staff. The lobby is nice and spacious, as are the rooms.
Excellent
9,3
Pros: Lovely breakfast and comfortable rooms! Desk to book all tours from the hotel was really helpful and Lynnie was able to help us pick the right tour from a very wide range of options
Good
6,8
Pros: Good access to town close to everything
Excellent
8,0
Pros: bed was really comfy and lots of pillows large balcony with seats & table shower head in shower
Okay
5,5
Pros: The property was nice and close to the esplanade which was good.
Details
Reviews
Overall 8,3 Excellent
Based on 1 820 reviews
Location
9,5
Service
8,3
Bar
7,6
Room
7,1
Breakfast
6,2
Value
5,9
WiFi
5,1
Vibe
4,9
Location
9,4
Service
8,3
Room
6,9
Vibe
4,6
Location
9,6
Service
8,6
Room
6,8
Breakfast
6,5
Food
6,0
Vibe
4,2
10,0 Excellent
Pros: The staff was very friendly and helpful. The staff in the Executive Lounge was very friendly and we enjoyed their hospitality.
Cons: No. We would definitely stay here again.
10,0 Excellent
Pros: Staff were very friendly and accommodating. A lot was within walking distance. Executive lounge had a great view.
Cons:
10,0 Excellent
Pros: All very nice
Cons: All good
7,5 Good
Pros: The bed was very comfy!
Cons: The bathroom was a little small.
8,3 Excellent
Pros: Location
Cons: Car parking Gym
6,8 Good
Pros:
Cons: The clothe my wife worn was torn by the door knob lip. There is a sharp burr that is not removed.
6,8 Good
Pros: Very convenient
Cons: The bathroom keeps fogging up no ventilation
9,3 Excellent
Pros: It's the Hilton, need I say more? Great location and excellent customer service and staff. The lobby is nice and spacious, as are the rooms.
Cons: View could have been better, many rooms face the adjacent hotel and there is less privacy.
9,3 Excellent
Pros: Lovely breakfast and comfortable rooms! Desk to book all tours from the hotel was really helpful and Lynnie was able to help us pick the right tour from a very wide range of options
Cons: Some teething issues could hav been avoided like safe lock not working when we checked in or housekeeping visiting us as there was water leakage in the room right below us
6,8 Good
Pros: Good access to town close to everything
Cons: Spa bath was small and plugs would get stuck and hard to remove. Have stayed in better places in cairns. Seem to be paying for the name more than the quality
8,0 Excellent
Pros: bed was really comfy and lots of pillows large balcony with seats & table shower head in shower
Cons: doors to balcony came off tracks & were very hard to open or close (I forgot to tell front desk on checkout)
5,5 Okay
Pros: The property was nice and close to the esplanade which was good.
Cons: Some of the staff were rude and also we didn’t get a discount on our room which others did when we were there for a friends wedding & on top had to pay for parking when the price we paid for the room it should of been included.. there was a dirty coffee cup in our room which looked like it had food in it from other people in room before us. Overall was average will be staying else where when we come to cairns again.
This is our commitment to you: If you're not satisfied with your stay, let us know and we'll make it right. Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage listed Daintree Rainforest. Having emerged from major refurbishment as one of Cairns’ most contemporary hotels, the iconic Hilton Cairns hotel offers unparalleled style and innovation in an awe-inspiring, tropical setting. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business center. Enjoy relaxed, al fresco dining at the award-winning Mondo on the Waterfront, or indulge in the combination of traditional Italian cuisine and fresh local produce offered by Simply Italian. Deliver the wow factor when you hold your special event at this Cairns hotel. Choose from a range of unique and versatile meeting spaces, waterfront and outdoor venues, while the charming Hilton Blue Horizon Chapel provides a romantic backdrop for an elegant and memorable wedding celebration.
Overlooking the beautiful Cairns Esplanade and offering stunning views of the Coral Sea, DoubleTree by Hilton Hotel Cairns is surrounded by lush tropical rainforest gardens and is only a short distance from the city center and lots of shopping, dining and leisure opportunities. Cairns Lagoon and Cairns Casino are just moments away, and guests can enjoy proximity to famous Cairns attractions. Book a tour of the Daintree Tropical Rainforest, the Great Barrier Reef or the Atherton Tablelands at our onsite tour desk. Boasting floor-to-ceiling windows that fill the room with natural light, the inviting guest rooms and suites at this Cairns hotel offer a refrigerator, a wall-mounted TV, a large desk, WiFi (fee applies) and a luxurious Sweet Dreams by DoubleTree bed. Our stylish restaurant, Atrium, offers views of the hotel’s rainforest atrium and serves tempting modern Australian specialties. 24-hour Room Service is also available for your convenience. Exercise using contemporary cardio and weights equipment in the complimentary fitness center, and enjoy a soothing dip in the outdoor swimming pool as you admire beautiful views of the waterfront. Ensure that your meeting, conference or wedding is a successful one by holding it at our Cairns hotel. We provide six air-conditioned meeting spaces, and our friendly, professional team is always on hand to help. Print documents in the 24-hour business center, and take advantage of the latest A/V technology. Feel welcome the moment you arrive at our hotel in Cairns with a signature DoubleTree chocolate chip cookie at check-in.
Overall 8,3 Excellent
Based on 1 160 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Friendly, helpful service from all.
Good
6,0
Pros: The atrium looks good with tropical design
Excellent
9,0
Excellent
10,0
Pros: The staff were super friendly and helpful. Had a great sea view.
Excellent
8,8
Pros: Great location
Excellent
10,0
Pros: Cookies Awesome staff/customer service Comfortable room/bed Good location
Excellent
8,8
Pros: Breakfast and location were great. Have stayed at the Double tree numerous times
Excellent
8,3
Pros: Well situated close to Main Street and only 10 walk to the marina
Excellent
10,0
Pros: Great hotel, close to all the things you’ll want to do in Cairns. Within walking distance of the beach boardwalk, Esplande Lagoon, and even the dock for charter trips out to sea. Nice rooms, great staff (we booked all our day trips through their lobby kiosk, and they were fantastic).
Excellent
10,0
Pros: Personal Service and suggestions that suited us even better!
Excellent
9,3
Pros: Breakfast
Excellent
8,3
Pros: Location
Excellent
8,0
Pros: Excellent service!!!! The hotel was absolutely beautiful, the excursion specialist was amazing ( she knew her stuff), the restaurant inside the hotel was delicious, and the location was perfect!!! This was our favorite hotel in Australia!!!! :)
Excellent
8,0
Pros: We enjoyed our stay at the Holiday Inn. I would certainly return there if we come again to Cairns
Okay
5,7
Pros: Quiet location and within easy walking distance to the city centre and shops.
Good
6,7
Pros: This hotel room was exceptionally clean, the staff were nice, and bed was very comfortable. Internet is available for a fee and you can log on and log off. The hotel is right on the edge of the busy part of the Esplanade, far enough away for a quiet night's sleep. Underground parking is available too.
Excellent
8,0
Pros: Lovely view, comfy beds and the choice of pillow types!
Details
Reviews
Overall 8,3 Excellent
Based on 1 160 reviews
Cleanliness
8,4
Comfort
8,3
Location
9,0
Services
8,0
Staff
8,7
Value for money
7,6
10,0 Excellent
Pros: Friendly, helpful service from all.
Cons: Wi-Fi was a little weak.
6,0 Good
Pros: The atrium looks good with tropical design
Cons: Too far from the wharf when carrying our luggage
9,0 Excellent
Pros:
Cons: Quite a few ants in the room
10,0 Excellent
Pros: The staff were super friendly and helpful. Had a great sea view.
Cons:
8,8 Excellent
Pros: Great location
Cons:
10,0 Excellent
Pros: Cookies Awesome staff/customer service Comfortable room/bed Good location
Cons:
8,8 Excellent
Pros: Breakfast and location were great. Have stayed at the Double tree numerous times
Cons:
8,3 Excellent
Pros: Well situated close to Main Street and only 10 walk to the marina
Cons: Disappointed no water in the room bar tap water.
10,0 Excellent
Pros: Great hotel, close to all the things you’ll want to do in Cairns. Within walking distance of the beach boardwalk, Esplande Lagoon, and even the dock for charter trips out to sea. Nice rooms, great staff (we booked all our day trips through their lobby kiosk, and they were fantastic).
Cons:
10,0 Excellent
Pros: Personal Service and suggestions that suited us even better!
Cons:
9,3 Excellent
Pros: Breakfast
Cons: I didn't like the options for eating at The Vine Room
8,3 Excellent
Pros: Location
Cons: Stained carpets and mouldy smell. 3pm check-in is too late especially arriving at the hotel at 10am. We were promised a phone call when the room would be ready before 3pm, however, no contact was made.
8,0 Excellent
Pros: Excellent service!!!! The hotel was absolutely beautiful, the excursion specialist was amazing ( she knew her stuff), the restaurant inside the hotel was delicious, and the location was perfect!!! This was our favorite hotel in Australia!!!! :)
Cons:
8,0 Excellent
Pros: We enjoyed our stay at the Holiday Inn. I would certainly return there if we come again to Cairns
Cons: We have no complaints
5,7 Okay
Pros: Quiet location and within easy walking distance to the city centre and shops.
Cons: The pillow is not that all comfortable
6,7 Good
Pros: This hotel room was exceptionally clean, the staff were nice, and bed was very comfortable. Internet is available for a fee and you can log on and log off. The hotel is right on the edge of the busy part of the Esplanade, far enough away for a quiet night's sleep. Underground parking is available too.
Cons:
8,0 Excellent
Pros: Lovely view, comfy beds and the choice of pillow types!
Cons: It would've been nice to have a coffee plunger and real coffee, instead of instant. Bathroom was a bit snug but well appointed.
Overlooking the beautiful Cairns Esplanade and offering stunning views of the Coral Sea, DoubleTree by Hilton Hotel Cairns is surrounded by lush tropical rainforest gardens and is only a short distance from the city center and lots of shopping, dining and leisure opportunities. Cairns Lagoon and Cairns Casino are just moments away, and guests can enjoy proximity to famous Cairns attractions. Book a tour of the Daintree Tropical Rainforest, the Great Barrier Reef or the Atherton Tablelands at our onsite tour desk. Boasting floor-to-ceiling windows that fill the room with natural light, the inviting guest rooms and suites at this Cairns hotel offer a refrigerator, a wall-mounted TV, a large desk, WiFi (fee applies) and a luxurious Sweet Dreams by DoubleTree bed. Our stylish restaurant, Atrium, offers views of the hotel’s rainforest atrium and serves tempting modern Australian specialties. 24-hour Room Service is also available for your convenience. Exercise using contemporary cardio and weights equipment in the complimentary fitness center, and enjoy a soothing dip in the outdoor swimming pool as you admire beautiful views of the waterfront. Ensure that your meeting, conference or wedding is a successful one by holding it at our Cairns hotel. We provide six air-conditioned meeting spaces, and our friendly, professional team is always on hand to help. Print documents in the 24-hour business center, and take advantage of the latest A/V technology. Feel welcome the moment you arrive at our hotel in Cairns with a signature DoubleTree chocolate chip cookie at check-in.
A stay at Rydges Esplanade Resort Cairns places you in the heart of Cairns North, within a 15-minute walk of Cairns Esplanade and Cairns Night Markets. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cairns North? This hotel has facilities measuring 2562 square feet (238 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 8,2 Excellent
Based on 4 035 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,0
Pros: Location
Excellent
9,3
Pros: Good location near the waterfront and a short walk into town. Good breakfast, good value for money.
Excellent
10,0
Pros: Great location, wonderful view & very large hotel which is surprising. The buffet breakfast is worth it as they had great options. Parking available onsite and is cheap - under cover parking as well.
Good
6,2
Pros: The rooms were spacious, and the staff were nice.
Good
6,0
Pros: The staff are extremely friendly and helpful and the location is ok.
The view is pretty good as well.
Good
7,5
Pros: Close to the beach
Good
7,0
Pros: The location to everything is perfect. The heated spa was nice as the main pool was ice cold. The beds were very comfortable but was only double size beds.
Excellent
8,8
Pros: location and the ocean view, room was large and very clean.
Excellent
10,0
Pros: Free upgrade to a family room
Excellent
10,0
Pros: Great position and views
Excellent
8,8
Pros: It was convenient and comfortable. Special note of appreciation for the hotel reception staff who were very accomodating to pool towel access after check out, keeping my cold stuff in the fridge after check out and retrieving lost scooters from the front of the premises (that I had mistakenly left). It's all the little courtesies that really go the extra mile for me x at no point was I made to feel that I was putting anyone out. Thank you!
Okay
4,5
Pros: Availability & price on site paking
Details
Reviews
Overall 8,2 Excellent
Based on 4 035 reviews
Location
8,8
Service
8,5
Wellness
8,0
Room
7,3
Breakfast
6,7
Food
6,2
WiFi
6,0
Location
9,1
Wellness
7,8
Service
7,7
Breakfast
7,3
Value
7,1
Comfort
6,8
Room
6,2
Amenities
5,4
Vibe
4,0
Location
9,0
Service
8,2
Room
8,0
Breakfast
6,8
Vibe
4,1
Location
8,7
Service
8,6
Room
6,8
Breakfast
6,4
Food
5,4
Vibe
4,0
Location
9,0
Service
8,6
Comfort
7,1
Room
7,0
Food
6,1
8,0 Excellent
Pros: Location
Cons: Needs an upgrade
9,3 Excellent
Pros: Good location near the waterfront and a short walk into town. Good breakfast, good value for money.
Cons: Nothing
10,0 Excellent
Pros: Great location, wonderful view & very large hotel which is surprising. The buffet breakfast is worth it as they had great options. Parking available onsite and is cheap - under cover parking as well.
Cons: N/A
6,2 Good
Pros: The rooms were spacious, and the staff were nice.
Cons: The rooms, especially the bathrooms are a bit dated. It would be a good idea for the hotel to go through a remodel. But it was clean and everything worked, just needs to be brought out of the 90s.
6,0 Good
Pros: The staff are extremely friendly and helpful and the location is ok.
The view is pretty good as well.
Cons: Evidently the room had just been "refreshed" however the bathroom was extremely dated with cheap metal fittings that reminded me of my early days in the Army.
The layout of the room was bizarre to say the least so much so that you would have to turn your head 90 degrees to watch the TV from the bed. The air conditioning is pre-set to 25 degrees Celsius which in the wet season is not sufficient and the room is hot, this is not an acclimatization issue as we are from North Queensland and we found it oppressive to the point we had to have both the fan and air conditioning on at the same time to be comfortable.
7,5 Good
Pros: Close to the beach
Cons: Not a lot
7,0 Good
Pros: The location to everything is perfect. The heated spa was nice as the main pool was ice cold. The beds were very comfortable but was only double size beds.
Cons: The room could have been a bit cleaner. I booked a room for 4 people and only got 3 bath towels.
8,8 Excellent
Pros: location and the ocean view, room was large and very clean.
Cons: No mini bar? what, not even a cold water in the fridge. Was disappointing.
10,0 Excellent
Pros: Free upgrade to a family room
Cons:
10,0 Excellent
Pros: Great position and views
Cons: Liked it all
8,8 Excellent
Pros: It was convenient and comfortable. Special note of appreciation for the hotel reception staff who were very accomodating to pool towel access after check out, keeping my cold stuff in the fridge after check out and retrieving lost scooters from the front of the premises (that I had mistakenly left). It's all the little courtesies that really go the extra mile for me x at no point was I made to feel that I was putting anyone out. Thank you!
Cons: My room wasn't cleaned for the duration of our stay (2 days/3 nights) room 1007 - stay from August 3-6th 2019
4,5 Okay
Pros: Availability & price on site paking
Cons: This hotel needs a good clean - walls in room and corridorsmarked. Cleanliness bed covers & cusions smelt sweaty. Damage walls in bathroom Not repaired. Had dinner in the resturant which was empty - fish ok salad basic no dressing, fries over cooked.
A stay at Rydges Esplanade Resort Cairns places you in the heart of Cairns North, within a 15-minute walk of Cairns Esplanade and Cairns Night Markets. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cairns North? This hotel has facilities measuring 2562 square feet (238 square meters), including a conference center. Self parking (subject to charges) is available onsite.
With a stay at Mantra Esplanade, you'll be centrally located in Cairns, within a 5-minute walk of Esplanade Lagoon and Cairns Night Markets. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Overall 8,2 Excellent
Based on 2 418 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Great location next to the swimming lake in the heart of Cairns.
Excellent
8,3
Pros: Location
Excellent
10,0
Pros: Great location and had almost everything we needed. Would have been nice to have it’s own bar.
Excellent
10,0
Pros: Great room Great view Great location many good restaurants within walking distance.
Excellent
9,1
Pros: Location , handy to restaurants and shops & nice water outlook. Comfortable apartment with all facilities . Restaurant on site.
Excellent
9,5
Pros: Location was fabulous. Right on the Esplanade and close to everything. Could walk into Cairns Central. Excellent eating close by (Night Market etc)
Excellent
10,0
Pros: Location, setup and friendly staffs
Excellent
9,4
Pros: The staff was outstanding, very friendly and super helpful.
Okay
5,0
Okay
5,5
Pros: Staff were helpful. Location is excellent.
Good
6,8
Pros: The location was brilliant and the staff were friendly and helpful. Bathrooms and kitchen were great.
Good
6,8
Pros: The front staff were fabulous and very couteous and polite, nothing was any trouble
Details
Reviews
Overall 8,2 Excellent
Based on 2 418 reviews
Location
9,7
Service
8,4
Room
7,0
Comfort
6,1
Value
5,7
WiFi
4,8
Breakfast
2,4
Location
9,9
Service
9,2
Room
7,0
Value
6,3
Comfort
5,9
WiFi
3,7
Location
9,6
Service
8,9
Room
7,2
Comfort
6,2
Value
6,2
Cleanliness
6,0
Vibe
4,0
WiFi
3,1
Location
9,0
Service
8,8
Room
7,9
Cleanliness
5,9
Value
5,2
WiFi
3,6
Location
9,7
Service
8,9
Room
7,0
Cleanliness
6,0
10,0 Excellent
Pros: Great location next to the swimming lake in the heart of Cairns.
Cons:
8,3 Excellent
Pros: Location
Cons:
10,0 Excellent
Pros: Great location and had almost everything we needed. Would have been nice to have it’s own bar.
Cons:
10,0 Excellent
Pros: Great room Great view Great location many good restaurants within walking distance.
Cons: Only hotel in the world that charges for wifi.However if you join the Mantra club free of charge you get free wifi. That worked well. Also a charge for ice to take back to our room.
9,1 Excellent
Pros: Location , handy to restaurants and shops & nice water outlook. Comfortable apartment with all facilities . Restaurant on site.
Cons: Problems with washing machine. No staff to help with luggage.
9,5 Excellent
Pros: Location was fabulous. Right on the Esplanade and close to everything. Could walk into Cairns Central. Excellent eating close by (Night Market etc)
Cons: Unfortunately no coffee plunger etc!!!! Never been to a hotel for a long time that did not have a coffee plunger or similar. Asked at reception in case they could provide one (we were there for 11 nights ...) but NCD.
10,0 Excellent
Pros: Location, setup and friendly staffs
Cons:
9,4 Excellent
Pros: The staff was outstanding, very friendly and super helpful.
Cons:
5,0 Okay
Pros:
Cons: Found the room in need of some painting maybe overdue for a refurb
5,5 Okay
Pros: Staff were helpful. Location is excellent.
Cons: No housekeeping in 5 days. Musty damp smell in room from the moment we arrived. Worst value for money - ever.
6,8 Good
Pros: The location was brilliant and the staff were friendly and helpful. Bathrooms and kitchen were great.
Cons: There were deep cleaning issues - lots of scuff and other marks on the wall, stains on the carpet and it felt dirty underfoot. Also the beds were all different. One was great, one very hard and one that sagged in the middle. It just wasn’t a consistent quality across the apartment. Some bits new and good quality, other parts old, dirty and tired.
6,8 Good
Pros: The front staff were fabulous and very couteous and polite, nothing was any trouble
Cons: The room I booked was suppose to have a bath, a city view- No bath only a shower which trickled out and the wand was the only way to get some decent water flow, saying this the water ran over the whole floor and wet everything so you couldn't leave anything on the floor as it ran almost out the door. The city view was non existant as I looked over the park only, the room was very nosiy.
With a stay at Mantra Esplanade, you'll be centrally located in Cairns, within a 5-minute walk of Esplanade Lagoon and Cairns Night Markets. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
With a stay at Park Regis City Quays, you'll be centrally located in Cairns, just a 4-minute walk from Cairns Convention Centre and 12 minutes by foot from Cairns Central Shopping Centre. Featured amenities include dry cleaning/laundry services, laundry facilities, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Overall 8,2 Excellent
Based on 1 285 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9,3
Pros: The room was good, although smaller than I thought fro the photo (Executive Hotel room for 2 people). It was clean, bathroom was nice and big; I had a nice outdoor area = little backyard given I was on the ground floor, aircon was working nicely + there was a fan on the ceiling, there was a little kitchenette (no heating plate tho) with fridge, cutlery, plates and glasses, a kettle. It was fair and functional.
Excellent
10,0
Pros: Location and value
Excellent
8,8
Pros: Location and friendliness with staff
Good
7,0
Pros: comfortable set up, good location - not too busy but walking distance to shops etc
Good
7,5
Pros: Handy location
Excellent
9,5
Pros: Nice and clean, at a great location.
Excellent
10,0
Pros: Extra large space with fantastic views & everything you could want in an apartment for a reasonable price.
Good
7,0
Pros: Closeness to shops and night markets
Excellent
10,0
Pros: Great location, easy walking distance from the main shopping precinct & esplanade. Lots of room, comfy bed, great shower.
Excellent
10,0
Pros: The cleanliness - simply outstanding
Excellent
10,0
Pros: The room was situated nicely...with a mini feidge, microwave, kettle plus kitchen utensils. The pool/bbq area was really nice. The location was ideal.
Good
6,0
Details
Reviews
Overall 8,2 Excellent
Based on 1 285 reviews
Location
9,1
Value
7,4
Room
7,2
Beach
7,1
Service
6,4
Comfort
6,3
WiFi
5,2
Amenities
4,9
Breakfast
4,5
Pool
4,5
Location
9,3
Room
6,6
Location
9,3
Service
6,5
Room
6,5
Comfort
6,1
9,3 Excellent
Pros: The room was good, although smaller than I thought fro the photo (Executive Hotel room for 2 people). It was clean, bathroom was nice and big; I had a nice outdoor area = little backyard given I was on the ground floor, aircon was working nicely + there was a fan on the ceiling, there was a little kitchenette (no heating plate tho) with fridge, cutlery, plates and glasses, a kettle. It was fair and functional.
Cons: The bed was very soft (much softer than I usually find in other hotels). Maybe it is just me, but I prefer a stiffer mattress.
10,0 Excellent
Pros: Location and value
Cons:
8,8 Excellent
Pros: Location and friendliness with staff
Cons: Water pressure in shower could have been better. Also maintenance person could have knocked and asked to do work on the door as it was 8 o'clock in the morning
7,0 Good
Pros: comfortable set up, good location - not too busy but walking distance to shops etc
Cons: Staff were "mixed" - some friendly and helpful, others not friendly
7,5 Good
Pros: Handy location
Cons:
9,5 Excellent
Pros: Nice and clean, at a great location.
Cons:
10,0 Excellent
Pros: Extra large space with fantastic views & everything you could want in an apartment for a reasonable price.
Cons: That we weren’t staying all week
7,0 Good
Pros: Closeness to shops and night markets
Cons: Of enough car parking,and having to pay $15.00 per night, and my view was a back of building.
10,0 Excellent
Pros: Great location, easy walking distance from the main shopping precinct & esplanade. Lots of room, comfy bed, great shower.
Cons: No problems at all.
10,0 Excellent
Pros: The cleanliness - simply outstanding
Cons: No parking
10,0 Excellent
Pros: The room was situated nicely...with a mini feidge, microwave, kettle plus kitchen utensils. The pool/bbq area was really nice. The location was ideal.
Cons: Nothing really. The only “hassle” was having to use the key to use the AC.
6,0 Good
Pros:
Cons: The shower had no hot water. The sink did, but not the shower. Also, I had a late arrival and no one notified me of how to get the keys. Fortunately someone else came along and showed me.
With a stay at Park Regis City Quays, you'll be centrally located in Cairns, just a 4-minute walk from Cairns Convention Centre and 12 minutes by foot from Cairns Central Shopping Centre. Featured amenities include dry cleaning/laundry services, laundry facilities, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Redesign works - The majority of design transformation works have been completed, we are very excited to share with you our brand new lifestyle resort. The only works remaining are the floor by floor design transformation of our resort rooms, during this period, you will experience little to no disturbance during your stay. If you have any questions, please contact us directly on h0534@accor.com
Overall 7,9 Good
Based on 7 183 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,5
Pros: Beautiful room with lovely view over the pool. Serviced daily, always clean and well stocked. Lovely clean pool to swim in.
Excellent
10,0
Pros: the location and the setting...
Good
6,0
Excellent
10,0
Pros: Gorgeous hotel! Clean, modern and very clean. Great location, very close to everything and great helpful staff! John checked us in and was wonderful along with a number of other staff members who were amazing and so helpful. Pool was amazing and pool staff were so nice. Cleaners were so friendly and did an amazing job. Would highly recommend staying
Excellent
9,5
Okay
5,5
Pros: Nothing....
Good
6,3
Pros: The pool facilities and restaurants were great.
Excellent
9,3
Pros: The location, staff, food, pool were all amazing!
Good
7,5
Pros: Friendly efficient staff, we were able to store our bags fro a week while we travelled elsewhere. Very handy for all of our requirements.
Excellent
9,7
Pros: Great hotel in central cairns
Good
7,5
Pros: Tv access was great and my room was very quiet and well ventilated
Excellent
8,8
Pros: Location. Price.
Details
Reviews
Overall 7,9 Good
Based on 7 183 reviews
Location
9,2
Pool
8,9
Service
8,2
Breakfast
7,7
Bar
7,1
Value
6,2
Room
6,0
Vibe
5,4
Comfort
4,7
WiFi
4,2
Location
8,8
Pool
8,6
Breakfast
8,1
Service
8,1
Bar
6,8
Value
6,4
Room
5,8
Comfort
3,6
WiFi
3,5
Location
9,3
Service
8,4
Breakfast
8,0
Room
6,6
Food
6,5
Vibe
6,4
Bar
6,2
Comfort
5,0
Wellness
4,4
WiFi
2,7
Location
9,2
Service
8,5
Breakfast
8,0
Bar
7,4
Food
6,9
Room
6,1
Value
6,0
Comfort
3,9
WiFi
2,1
Location
9,5
Service
8,9
Breakfast
7,0
Bar
7,0
Room
6,5
Value
6,0
Food
5,9
Comfort
5,4
Vibe
4,3
9,5 Excellent
Pros: Beautiful room with lovely view over the pool. Serviced daily, always clean and well stocked. Lovely clean pool to swim in.
Cons: We would have liked a toaster and plates/knives so we could have some breakfast in our room.
10,0 Excellent
Pros: the location and the setting...
Cons:
6,0 Good
Pros:
Cons: Parking was not included and Internet was incredibly limited--- lobby wifi hardly worked. You could purchase broadband for the room... For the area, I think there are easily better options.
10,0 Excellent
Pros: Gorgeous hotel! Clean, modern and very clean. Great location, very close to everything and great helpful staff! John checked us in and was wonderful along with a number of other staff members who were amazing and so helpful. Pool was amazing and pool staff were so nice. Cleaners were so friendly and did an amazing job. Would highly recommend staying
Cons: Nothing
9,5 Excellent
Pros:
Cons: They hadn’t received my booking via your service. Luckily they had space and the staff was fabulous and helpful.
5,5 Okay
Pros: Nothing....
Cons: We are a family of 5 with 3 children aged 11, 9 and 2. We booked 2 rooms and requested adjoining rooms. When we arrived we discovered that not only were our rooms not adjoining but they were on different floors. After much fuss, we were put in 2 next door rooms which we were told were not adjoining however when we got to the rooms we discovered that they were in fact adjoining. Surely the systems should know the room configurations? After all this fuss the least you could expect was some compensation but none was forthcoming. In the morning we were up and out early to the reef. We asked if we could get a coffee to go but were told we needed to pay the $30 breakfast fee first. Totally ridiculous and we’ll never be back. You’d get better from a lower star rated hotel.
6,3 Good
Pros: The pool facilities and restaurants were great.
Cons: The beds were really uncomfortable
9,3 Excellent
Pros: The location, staff, food, pool were all amazing!
Cons: The over welming smell of bleach when we entered our room that gave us a instant head ache!
7,5 Good
Pros: Friendly efficient staff, we were able to store our bags fro a week while we travelled elsewhere. Very handy for all of our requirements.
Cons:
9,7 Excellent
Pros: Great hotel in central cairns
Cons: Beds were small - double!
7,5 Good
Pros: Tv access was great and my room was very quiet and well ventilated
Cons: Reception was alwAys understaffed A’s was service personel
8,8 Excellent
Pros: Location. Price.
Cons: Delay in check in and front desk assistance. Too few staff
Redesign works - The majority of design transformation works have been completed, we are very excited to share with you our brand new lifestyle resort. The only works remaining are the floor by floor design transformation of our resort rooms, during this period, you will experience little to no disturbance during your stay. If you have any questions, please contact us directly on h0534@accor.com
With a stay at Mantra Trilogy in Cairns (Cairns Central Business District), you'll be within a 5-minute walk of Cairns Esplanade and Cairns Night Markets. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Overall 7,5 Good
Based on 3 528 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Good
7,5
Good
6,3
Pros: We stayed in Cairns for 2 nights. Location is great. The one-bedroom apartment is kept clean and it's spacious. There is a washer and dryer in the apartment and a fully equipped kitchen too. Feels pretty much like home.
Good
6,3
Pros: Good location ,but with other hotels soon to opening up nearby they need to brush up their act
Excellent
10,0
Pros: Great location and beautiful pool area. The room was clean and comfortable.
Excellent
10,0
Pros: Location!!!
Excellent
8,0
Pros: Large room in a very large complex with attractive garden and pool. Close to Esplanade and restaurants. Good quality sheets and we liked not having daily servicing - more privacy.
Excellent
8,0
Pros: Location,Helpful,friendly staff
Excellent
8,3
Pros: View and convenience to tourist things
Excellent
8,0
Pros: We had a great room with a great view. Very spacious for our whole family Location was perfect close to everything in the cbd.
Details
Reviews
Overall 7,5 Good
Based on 3 528 reviews
Location
8,1
Service
7,2
Room
5,7
Value
5,5
Comfort
4,7
Amenities
4,2
WiFi
3,7
Cleanliness
3,4
Bar
1,3
Location
8,5
Service
8,2
Value
6,1
Room
6,1
Comfort
5,3
Food
5,3
Amenities
4,8
Cleanliness
4,6
WiFi
3,4
Service
6,9
Location
5,8
Room
5,6
Value
5,3
Comfort
4,5
Amenities
3,8
Cleanliness
3,3
WiFi
1,6
Location
7,4
Service
7,3
Room
5,5
Food
5,4
Comfort
4,9
Value
4,7
Vibe
4,2
Amenities
4,0
Cleanliness
3,8
Location
8,1
Service
7,4
Room
5,7
Vibe
4,8
Comfort
4,5
Amenities
4,4
Cleanliness
2,9
7,5 Good
Pros:
Cons: No kitchen cutlery
6,3 Good
Pros: We stayed in Cairns for 2 nights. Location is great. The one-bedroom apartment is kept clean and it's spacious. There is a washer and dryer in the apartment and a fully equipped kitchen too. Feels pretty much like home.
Cons: I was disappointed there were charges for 'extra' person - not a adult! We travelled with one 4.5 years old and a baby. Our 4.5 year-old slept in the same bed as us; baby in the baby cot. For me, it doesn't sound very reasonable to have such policy. I travelled to many places and stayed at serviced apartments, never had encountered such. For those who travel with kids, they don't have baby high chair.
6,3 Good
Pros: Good location ,but with other hotels soon to opening up nearby they need to brush up their act
Cons: No free wifi, handle fell off shower mixer and although we reported it was never repaired during our 7 day stay.
10,0 Excellent
Pros: Great location and beautiful pool area. The room was clean and comfortable.
Cons:
10,0 Excellent
Pros: Location!!!
Cons:
8,0 Excellent
Pros: Large room in a very large complex with attractive garden and pool. Close to Esplanade and restaurants. Good quality sheets and we liked not having daily servicing - more privacy.
Cons: Room decor due for refurbishment. Gym equipment needs servicing.
8,0 Excellent
Pros: Location,Helpful,friendly staff
Cons:
8,3 Excellent
Pros: View and convenience to tourist things
Cons: In the bathroom the shower was over the bath ... unsafe for older people although this was not the case in all rooms
8,0 Excellent
Pros: We had a great room with a great view. Very spacious for our whole family Location was perfect close to everything in the cbd.
Cons: The pool was freezing cold. Perfect if you were a polar bear. It would have been so much better if they had some sort of heating for the pool as it is out of the sun for most of the day. I have stayed before in Jan and it was perfect for that time of the year.
With a stay at Mantra Trilogy in Cairns (Cairns Central Business District), you'll be within a 5-minute walk of Cairns Esplanade and Cairns Night Markets. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
With a stay at Rydges Plaza Cairns, you'll be centrally located in Cairns, within a 10-minute walk of Cairns Zoom and Wildlife Dome and Cairns Night Markets. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 7,1 Good
Based on 1 551 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Okay
5,5
Pros: The bed comfy!
Excellent
10,0
Pros: The staff were very efficient and courteous. The hotel was close to the railway station which suited us.
Excellent
10,0
Pros: Staff very helpful, central location, large rooms, swimming pool area, location.
Good
7,5
Pros: The room was a good size Great location Good wifi
Okay
5,5
Pros: The location
Okay
5,5
Pros: I didn’t like anything about the hotel, was very Out dated and the rooms needed an upgrade
Mediocre
3,8
Pros: The city centre location was awesome.
Good
7,0
Pros: Staff were very helpful
Excellent
8,0
Pros: The location was central and the staff were friendly and efficient.
Details
Reviews
Overall 7,1 Good
Based on 1 551 reviews
WiFi
9,6
Location
9,3
Service
8,3
Value
6,4
Breakfast
5,9
Food
5,4
Bar
4,9
Room
4,4
Wellness
4,3
Cleanliness
2,8
Amenities
2,8
Vibe
1,5
Location
9,2
Service
8,4
Comfort
7,0
Food
5,2
Room
4,7
Amenities
2,8
Cleanliness
2,3
Vibe
1,2
Location
9,5
Service
7,8
Comfort
5,7
Food
5,4
Room
3,7
Cleanliness
3,1
Vibe
1,1
Location
9,4
Service
8,6
Comfort
6,5
Room
4,4
Amenities
3,2
Vibe
1,0
Comfort
6,2
Room
4,0
5,5 Okay
Pros: The bed comfy!
Cons: Every thing is very tired an in need of a complete makeover. The restaurant was not operating on our day! The hairdryer did not work and very old. Only one chair inside.
10,0 Excellent
Pros: The staff were very efficient and courteous. The hotel was close to the railway station which suited us.
Cons: Air-con was a bit too chilly.
10,0 Excellent
Pros: Staff very helpful, central location, large rooms, swimming pool area, location.
Cons: Hotel is getting a bit tired, but the price reflects that.
7,5 Good
Pros: The room was a good size Great location Good wifi
Cons: Old tv Stains on the ceiling needs painted
5,5 Okay
Pros: The location
Cons: The 1970’s bathroom- needs to be modernised. Bathtubs & shower curtains should not be in motel rooms in 2019. Walls should not have peeling paint. Room was too noisy with the service elevator next door. Had to ask staff twice to change globe to main light. Car park did not have enough guest parking spaces- many spaces leased out to local businesses.
5,5 Okay
Pros: I didn’t like anything about the hotel, was very Out dated and the rooms needed an upgrade
Cons: I didn’t like anything about the hotel, was very Out dated and the rooms needed an upgrade
3,8 Mediocre
Pros: The city centre location was awesome.
Cons: The hotel was dirty, unsafe and not up to Rydges standards. I am emailing photos to the Rydges management.
7,0 Good
Pros: Staff were very helpful
Cons: The whole place feels old and tired
8,0 Excellent
Pros: The location was central and the staff were friendly and efficient.
Cons: The breakfast was poor. Hashbrowns were cold. Plate warmers do not work.
With a stay at Rydges Plaza Cairns, you'll be centrally located in Cairns, within a 10-minute walk of Cairns Zoom and Wildlife Dome and Cairns Night Markets. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Where to stay in Cairns?
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