Shangri-La Hotel The Marina Cairns

It was extremely clean, beds were comfortable and good walking distance for places to eat. Pool area was very nice.

Prices would have been cheaper if we had called them directly and told them we were local.

Location was great. Plenty of food options around. Nice pool layout

Parking fees

The garden-like grounds were spectacular - so beautiful and well maintained, we loved strolling around. The bellman was also amazing - offered a friendly greeting and thorough overview of not only the hotel but the surrounding restaurants.

We found the hi-tech lighting in the newly renovated rooms to be confusing and overly complicated. Beware of the red light that tells the maid to not come (we made that mistake)

Adam

Amazing location walking distance from the harbor with many shops and restaurants within the same complex. Luxurious and modern rooms without feeling pretentious.

Breakfast service was $20 and most of the buffet choices were unappetizing; the omelettes and French toast prepared on request by the chef were pretty good but overall there are likely better options around Cairns. The pool was really nice but closed unusually at 8pm.

Honeymoon kickstart

We wanted to be able to relax and unwind at our first destination in Australia, this was definitely the place, the pool was very relaxing and the sunrise on the marina side was breathtaking. They had our room ready and allowed us to check in early. They also had complementary champagne and chocolates upon arrival. They also upgraded our room to a higher level so we had a better view of the bay. The location is with in walking distance to everything, including the ferries at the marina. All in all one of the best parts of our stay was the staff, they were all so welcoming, accommodating and extremely pleasant (esp Kelly and Luke!). I would definitely stay here again.

pool furniture showed some signs of wear.