Guest reviews
Overall rating
7,4
Good
Based on 4 607 reviews
Cleanliness
8,1
Comfort
8,1
Pick-up/Drop-off
7,7
Value for money
7,8
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
great experience
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10,0
Pros: Kayak gave me the option to pick up and drop off in different locations without a premium which was unavailable no matter how hard I looked. The rental was through Budget who didn't even offer this option on their independent website.
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2,0
Pros: Staff not professional
Cons: More communication and understanding there job
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10,0
Pros: Friendly staff, easy and fast. I especially liked that the spouse can drive with no extra payment or paperwork, unlike Hertz where we had rented the week before. I will privilege Budget in the future as long as the price is still right!
Cons: GPS included
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7,2
Pros: Staff was helpful. Car was lovely and met expectations.
Cons: Lines were long. I couldn't easily drop off and had to wait in lines much longer.
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5,2
Pros: Pick up took over an hour, from waiting in line to actually getting the car.
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8,8
Pros: The car and service were great
Cons: The pick up and drop of points were out of the way. An hour away made a huge difference in pick up price.
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2,0
Pros: Staff was awful. The place should be embarrassed
Cons: Train staff
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2,0
Cons: We never received a car they overbooked that system and when we arrived there were about 30 people waiting for vehicles and we were told we would have to wait 2-3 hours before anything would be available
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10,0
Pros: Customer service was good the car was great!
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2,8
Pros: Nice car, good drop off
Cons: Longest line ever for me to pick up car (out the door) and the car was filthy. Someone obviously had smoke a lot in it.
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8,4
Pros: Staff helpful
Cons: Picked up on a not full tank
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8,4
Pros: The car was great and very convenient. The staff was helpful when returning.
Cons: The car wasn’t the cleanest on the outside. There were bird droppings.
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10,0
Pros: Kayak gave me the option to pick up and drop off in different locations without a premium which was unavailable no matter how hard I looked. The rental was through Budget who didn't even offer this option on their independent website.
review from
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10,0
Pros: Friendly staff, easy and fast. I especially liked that the spouse can drive with no extra payment or paperwork, unlike Hertz where we had rented the week before. I will privilege Budget in the future as long as the price is still right!
Cons: GPS included
review from
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8,8
Pros: The car and service were great
Cons: The pick up and drop of points were out of the way. An hour away made a huge difference in pick up price.
review from
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10,0
Pros: Customer service was good the car was great!
review from
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7,2
Pros: Staff was helpful. Car was lovely and met expectations.
Cons: Lines were long. I couldn't easily drop off and had to wait in lines much longer.
review from
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8,4
Pros: Staff helpful
Cons: Picked up on a not full tank
review from
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8,4
Pros: The car was great and very convenient. The staff was helpful when returning.
Cons: The car wasn’t the cleanest on the outside. There were bird droppings.
review from
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2,0
Pros: Staff not professional
Cons: More communication and understanding there job
review from
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5,2
Pros: Pick up took over an hour, from waiting in line to actually getting the car.
review from
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2,0
Pros: Staff was awful. The place should be embarrassed
Cons: Train staff
review from
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2,0
Cons: We never received a car they overbooked that system and when we arrived there were about 30 people waiting for vehicles and we were told we would have to wait 2-3 hours before anything would be available
review from
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2,8
Pros: Nice car, good drop off
Cons: Longest line ever for me to pick up car (out the door) and the car was filthy. Someone obviously had smoke a lot in it.
review from
Other suppliers in Queens scored
Where can I find Budget hire cars in Queens?
88-08 23rd Avenue, Budget car hire
Address
88-08 23rd AvenuePhone
+1 718 639 6400FAQs about hiring a car from Budget in Queens
How many car hire locations does Budget have in Queens?
Budget has 1 car hire location in Queens. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: John F Kennedy Intl Airport (JFK)?
Yes
Does Budget offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Budget have a car hire location at the airport: Newark Airport (EWR)?
No (according to our data)
Does Budget offer shuttle or airport pick-up services from Newark Airport (EWR)?
Yes
Does Budget have a car hire location at the airport: LaGuardia Airport (LGA)?
No (according to our data)
Does Budget offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes