Guest reviews
Overall rating
7,3
Good
Based on 4 591 reviews
Cleanliness
8,0
Comfort
8,1
Pickup/dropoff
7,6
Value for money
7,8
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
great experience
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5,2
Pros: Pick up took over an hour, from waiting in line to actually getting the car.
review from
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8,8
Pros: The car and service were great
Cons: The pick up and drop of points were out of the way. An hour away made a huge difference in pick up price.
review from
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2,0
Pros: Staff was awful. The place should be embarrassed
Cons: Train staff
review from
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2,0
Cons: We never received a car they overbooked that system and when we arrived there were about 30 people waiting for vehicles and we were told we would have to wait 2-3 hours before anything would be available
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10,0
Pros: Customer service was good the car was great!
review from
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2,8
Pros: Nice car, good drop off
Cons: Longest line ever for me to pick up car (out the door) and the car was filthy. Someone obviously had smoke a lot in it.
review from
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8,4
Pros: Staff helpful
Cons: Picked up on a not full tank
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8,4
Pros: The car was great and very convenient. The staff was helpful when returning.
Cons: The car wasn’t the cleanest on the outside. There were bird droppings.
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2,0
Pros: Nothing never again
Cons: Never going again
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10,0
Surprisingly pleasant
Pros: Customer service was a pleasure to deal with. The whole process was quick and smooth.
review from
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3,2
Worst car rental ever
Pros: That the rental was finally over.
Cons: The entire rental experience at the LaGuardia Budget office.
review from
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5,2
Budget - An ironic name
Pros: Car was fine.
Cons: Picked it up 90 minutes early, they charged me $35 more as they had to upgrade the car.
review from
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8,8
Pros: The car and service were great
Cons: The pick up and drop of points were out of the way. An hour away made a huge difference in pick up price.
review from
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10,0
Pros: Customer service was good the car was great!
review from
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10,0
Surprisingly pleasant
Pros: Customer service was a pleasure to deal with. The whole process was quick and smooth.
review from
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5,2
Pros: Pick up took over an hour, from waiting in line to actually getting the car.
review from
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2,0
Pros: Staff was awful. The place should be embarrassed
Cons: Train staff
review from
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2,0
Cons: We never received a car they overbooked that system and when we arrived there were about 30 people waiting for vehicles and we were told we would have to wait 2-3 hours before anything would be available
review from
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2,8
Pros: Nice car, good drop off
Cons: Longest line ever for me to pick up car (out the door) and the car was filthy. Someone obviously had smoke a lot in it.
review from
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2,0
Pros: Nothing never again
Cons: Never going again
review from
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3,2
Worst car rental ever
Pros: That the rental was finally over.
Cons: The entire rental experience at the LaGuardia Budget office.
review from
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5,2
Budget - An ironic name
Pros: Car was fine.
Cons: Picked it up 90 minutes early, they charged me $35 more as they had to upgrade the car.
review from
Other suppliers in Queens scored
Where can I find Budget hire cars in Queens?
88-08 23rd Avenue, Budget car hire
Address
88-08 23rd AvenuePhone
+1 718 639 6400FAQs about hiring a car from Budget in Queens
How many car hire locations does Budget have in Queens?
Budget has 1 car hire location in Queens. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: John F Kennedy Intl Airport (JFK)?
Yes
Does Budget offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Budget have a car hire location at the airport: LaGuardia Airport (LGA)?
No (according to our data)
Does Budget offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes
Does Budget have a car hire location at the airport: Stewart Airport (SWF)?
No (according to our data)
Does Budget offer shuttle or airport pick-up services from Stewart Airport (SWF)?
Yes
