Guest reviews
Overall rating
7,3
Good
Based on 14 reviews
Cleanliness
8,4
Comfort
7,4
Pick-up/Drop-off
6,0
Value for money
7,7
Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveller rating
4
1
1
1
0
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
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6,0
Pros: Car was clean and got good gas mileage
Cons: We ordered and paid for a full size van with unlimited miles and were told that we could only have a mid-size mini van and that “unlimited miles” didn’t exist (even though we showed them our confirmation). We felt bullied into taking the car because there were no other options. Ruined the trip.
review from
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8,8
Pros: pick up and drop off were easy
Cons: did not get a hard copy of the rental agreement. Gas gauge was at 7/8 instead of the full marked on the pick up disclosures
review from
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6,8
Cons: They don’t have a very good check in process. You just park in the lot and give the keys to the person that is standing there. No receipt or anything. They were having cars stolen at the lot in Gatwick.
review from
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8,8
Pros: Staff was friendly and helpful.
Cons: The pick-up took quite long. We had to wait for around 30 minutes because the pick-up staff was dealing with a demanding customer before us.
review from
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4,0
Pros: But for the low oil light that came on shortly after we left the rental car center, the car was clean and in good condition.
Cons: There were only about 2 other people in front of us in line, but we waited for over a half an hour. The employee who worked with us was so incredibly rude to us when I took the time to clarify the exchange rate. I've never in my life been treated so poorly by a staff member. Very disappointed.
review from
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10,0
Finally, Norway has a quick car rental company in Oslo
Pros: Fast efficient check out at the airport. Knowledgeable staff. Fluent English. Everything you need from an agent after an overnight flight.
review from
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9,2
Pros: Staff could have been more helpful upon pick up.
Cons: Comfortable and good truck space for luggage.
review from