Guest reviews
Overall rating
7,4
Good
Based on 4 179 reviews
Cleanliness
7,3
Comfort
7,3
Pick-up/Drop-off
7,6
Value for money
7,3
Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveller rating
3
1
1
1
1
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
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2,0
Pros: The one and only employee who was in there was friendly but seemed in a hurry to get out of there. She left before I did with the rental.
Cons: Just about everything. Place sucked, girl was nice, car was wrong and so tiny and had stains all in the back. The drop off was me throwing a key on a garage floor. No one to speak to about the light that went on when I first came in. (Toyota Yaris) Won’t be back.
review from
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10,0
As promised
Pros: Very convenient location across the street from Amtrak's Metropark station--and MUCH cheaper than renting at Newark Airport!
review from
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3,6
Bad customer service
Cons: I rented a Nissan versa note from 15 N Wood Ave, Edison, NJ 08820. The gas tank was marked full in the contract, but in reality it wasn't. I found out that this when I drove only 71 miles during the one day rental, but ended up pumping 5.5 gallons while return. I informed this to the Agent, but he was blaming me saying that it was my fault that I didn't get check the contract properly. I agree that its my fault, but even after providing evidence that it doesn't 5.5 gallons to drive only 71 miles on a Versa note (usually 30 mpg), he wasn't listening. I feel this was a bad experience to me.
review from
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5,2
Pros: The whole process was very hassle free and was completed in less than 10 mins
Cons: The car should have been cleaned properly.There were dog hair all over the seats and inside the car.
review from
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6,4
Pros: Price, car
Cons: No verification done on coupon when booked even though it could have been easily done
review from
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10,0
Good car
Pros: Convenient to home.
review from
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8,8
Review for Weekend Car Rented
Pros: The Car was very Clean. Was washed on the outside, so looked good. Was in a very good working condition. Was very comfortable and it was a good driving experience.
Cons: Registration of the Car had expired last month, and was not renewed, realized only when I was caught by a Cop. Next day when I told Budget, they renewed it and I asked for extra hours. Thanks, extra hours were given to me.
review from
Other suppliers in Edison scored
Where can I find Budget hire cars in Edison?
15 Wood Avenue, Budget car hire
Address
15 Wood AvenueHours
| Monday | 08:00 - 14:00 |
| Tuesday | 08:00 - 14:00 |
| Wednesday | 08:00 - 14:00 |
| Thursday | 08:00 - 14:00 |
| Friday | 08:00 - 14:00 |
| Saturday | 08:00 - 11:00 |
| Sunday | 08:00 - 10:00 |