The Square Hotel

The hotel is not on the seafront but 2 minutes walking from there. Decent location.

Well, I am not sure where this 9.5 average rate comes from, as I would rate my stay very poor! We decided to get away from the high heat of 39 degrees which impacted London yesterday and we wanted to enjoy some sun and good weather in Brighton near the sea, but it has become a nightmare! This hotel DOES NOT have air conditioning in the rooms, but they provide you with some fan which, with the 37 degrees of yesterday, wouldn’t work! The room was very warm and despite the 2 fans given to us, it still was very warm and we couldn’t keep the door closed as it felt like being in an oven! The duvet, the pillows and the carpet were warm too, it felt very uncomfortable to sleep and we kept waking up throughout the whole night as too hot to sleep. And even though today the temperature dropped down to 19 degree, the room was still too warm and uncomfortable. The explanation given for the absence of air conditioning is that they are not used to this weather in UK therefore air con is not needed! Weather in UK has significantly changed within the last 5 years and summer tends to be quite warm so, as this looked recently renewed hotel, I would have expected it to have the air con! I feel the explanation given didn’t have much sense. Also, it says that they offer continental breakfast, while I would advise to change it into breakfast a la carte as this is what they offer! They give you a menu where you can choose one dish and a drink, that’s all! The staff at the breakfast just left us with empty plates (once we finished eat) for over 30mins until we asked for a cappuccino and the lady then cleaned the table! The staff isn’t that nice excluding I guess the manager (a man at the reception) who kindly let us check in earlier yesterday. But the lady who gave us the funny explanation, when we checked out, didn’t even ask if everything went well but, she just took the payment from our card no asking if we wanted to pay cash (as we wished)! This was our worst experience!