Beruwala hotels

Cons: Rooms are very dated. Not worth the rate they are charging. Other facilities were great though.

Pros: Nothing good to say. Absolutely disappointing!!

Cons: The service was terrible, the room was missing stuff like the hair dryer. The food was not that great, not much variety and certainly very poor quality for a 5 star hotel. This should not be a five star. There are other Hotels and Resorts in Sri Lanka that are of less stars but gives a phenomenal service compared to what Taj Bentota had to offer

Pros: The welcoming and the staff

Cons: Not clean and not worth the money value

Pros: the breakfast was yummy, the workers very frindely

Cons: the cleaning

Pros: It was an amazing experience. A special shout out to Chef Dalip, who made sure we felt at home, going out of his way to make delicious indian food for us during our stay.

Pros: The staff made th experience incredible. The facilities were very nice and the amenities excellent. The pool and beach are beautiful.

Cons: The rooms need an upgrade as they are a bit dated.

Pros: Rooms.. location... Stuff

Cons: Nice location , Kind stuff, big rooms

Pros: I had stayed in their other property close to Yala two years ago and was not disappointed with this property either; they are similar in many ways. The room is really big, with a HUGE bathroom and I even had my own little library of books - there are more books to read/swap in the reception area. It isn't actually on the beach - it took me around 20 minutes to walk there - but it is surrounded by nature and lovely birds. The food is also wonderful and Karen is a great host. Great wifi too - when I mentioned I couldn't really connect from my room they immediately gave me my own router!!!

Cons: Maybe the weather, but that was outwith Rohan and Karen's control ;)

Pros: The property is to a very high standard . It’s probably been one of the nicest if not the nicest place I’ve stayed . The staff are unbelievably friendly and will do anything for you . The food is delicious and the rooms are very spacious and clean . Loved every minute of being in the Shangri-Lanka and will definitely be returning !!!

Pros: Beautiful large room and balcony with picturesque views of the surrounding jungle and pool. Only a short tuk tuk ride to the lovely Bentota beach. Very helpful staff and a perfect place to relax for a few days.

Pros: This property set the benchmark for the rest of the places we stayed during our trip. Amazing service. Superb location - very relaxed and tranquil, yet not too far from anything. Wonderful team of people working there - friendly, efficient, attentive. Rooms were huge and very comfortable! Food was great with lots of choice. Even our fellow travellers were delightful. We're definitely going back to the Shangri Lanka!!

Cons: Wouldn't change a thing!

Pros: Location is tranquil and beautifully landscaped. Rooms are comfortable, spacious, and airy. The food here is excellent, served by attentive, well-trained staff. At night we saw fireflies in the garden.

Cons: The beachside restaurant Sun and Sea owned by the family is not of the same calibre at all. It is basically a shack overlooking the beach from a walk across hot sand. The food is overpriced for the quality of ingredients and cooking. We agreed to lunch there at the suggestion of the hotel owner who drove us to S&S in the hotel’s tuk tuk. On the way back to the hotel we had to pay a family tuk tuk driver for the return journey, despite the fact that we had already paid a very large amount for lunch and expected that the transport was a courtesy. Apparently the cook at the hotel had to leave because his Dad was seriously ill, which is why we were diverted to Sun and Sea instead. I raised the matter of excessive pricing and the tuk tuk charge with the English co-host but found that her replies negated my feelings of being ripped off. Her husband did not even say goodbye to us. He stared at us in an unfriendly manner. Since the hotel prices have risen substantially since our last visit 15 months ago, I came away with a rather disillusioned feeling despite the beauty and other attributes of this place. We will not return

Pros: We felt totally relaxed the minute we checked in. The villa is set in beautiful peaceful and lush tropical gardens. The room was enormous, beautifully decorated & immaculate. The staff were very friendly and provided exceptional service, even down to lighting a mosquito coil under the table on our balcony so we could sit outside comfortably in the evening and soak up the tranquility.

Cons: Some matches in the room to light the candles in the bathroom but that is such a minor point.

Pros: The room was great and comfortable, it had a very nice balcony, everything was clean. Also we spent the new year with the owner's family, this was very special because they shared their traditions with us and let us into their home, they are the nicest people! Last but not least, the food was amazing, we were very happy to try all those traditional dishes.

Cons: We don't really have any complains, although a suggestion would be to have a sign with the name on the street so that guests can find it more easily.

Pros: From the moment I entered this property, I was made to feel more like a family member than a traveller. My room was sparkling clean and overlooked a lovely garden from the balcony. I had a meal prepared by Dolitha's wife and it was the nicest Sri Lankan meal I've had on three visits to the country. Please do not hesitate to stay with Dolitha and family!

Pros: Sofa and balcony

Cons: Dark bathroom lighting

Pros: Helpful staff that went put of their way to make our stay in Sri Lanka amazing.

Pros: Here you get more than just a stay. It's like you're a part of the big nice family. They are all open and friendly. Galin was so glad to meet us at airport after 3 hours waiting for us (we were doing paper things for our dog). Dalitha is very good and honest owner, ready to help with everything we need. Also it was easy to communicate – they speak perfect English. Everyone from the family was so nice, friendly and with beautiful Sri-Lankan smile. Everyday a great breakfast was served for us with love. Also we ordered dinner everyday, and each one was delicious. Room was also nice, clean and with jungle view balcony. We are so happy visited this place! And hope to stay here again!

Pros: It's a perfect place to enjoy Bentota while staying away from all the activities! The family that runs it are super friendly while not being overly intrusive.

Pros: Location is great for beach and restaurants. Breakfast is freshly cooked along with fresh fruit.

Cons: Booked the studio room for 4 nights so was disappointed on arrival to be told because a group had decided to stay longer we were being put in the double room. The room and bathroom was smaller and the air-con was non existent making it a most unpleasant stay. We were finally given the studio early evening on the third night, but unfortunately it seems anyone who pays more money can have what room they like regardless of bookings.

Pros: We stayed 4 nights in a wonderful room (super clean and comfortable). The fence is located about 10 minutes from beach. So it’s quiet at night times and if you wanna hang out at the ocean site, they got a deal with the rock hotel (very close), where you can use the whole facility. Best breakfast on our trip! Every day they prepared for us a different dish. As well we highly recommend the famous annanas curry for dinner, you have to try this!!!! Finally: Dolitha and his family are very careful and super friendly. They all speak fluent/perfect English. We just can highly recommend a stay at The Fence!

Pros: Amazing place and wonderful family of owners! Thank you for the hospitality! Treasure of nature not far from the city, great spot to unwind and breathe in the air of freshness!

Pros: The host family is wonderful: extremely attentive, super friendly and warm-hearted. It's also easy to talk to them because they all speak perfect English. They were so courteous with a (super) late check-out so I could enjoy my last day of holiday. They also accommodated for my food allergies and prepared a special breakfast for me, which I appreciated so much. Since I extended my stay I stayed in two different rooms and both were spacious, super clean and comfortable. Long story short: I highly recommend staying at The Fence.

Pros: Exceptionally helpful staff, very good dinners, (breakfast more limited) beautiful pool, boat service to Bentota beach, tranquil, mosquitoes well controlled, sunsets from all floors.

Pros: The staff were very friendly and most helpful, nothing was too much trouble.

Cons: That our stay wasn’t for longer!

Pros: We like the lagoon and the boat trip . Also the man who took us in the boat is very nice . Also the bit cooler plc and pool is nice too...

Cons: 1) Location difficult to find as not clearly indicate any road signs .. 2) in the room number 1 toilet bide shower can’t hold it and it’s a mess. Also shower water pressure very low and difficult to bath . And one sync totally block. 3) main fan in the room was not working and we asked stand fan as we don’t like AC 24/7. 4.) AC also very noisy and disturb our sleep. 5.) missed coffee set in the room, 6). Bfast was not really exciting with comparing to other hotels which we stayed in similar room rates . Should improve and give more choices ..

Pros: The location of the resort is perfect. You can enjoy the beautiful sunset at the poolside. Rooms are super spacious with good small library inside.Staff is very friendly.

Cons: There was not much crowd at the resort. Thus the atmosphere was very dull. Food was okayish and was not available 24/7.

Pros: The staff was very friendly and hospitable. The room was very big and neat with a big balcony with a good view on the pool and the lake. We were invited to have a look in the kitchen when the chef was preparing our Sri Lankan curry's. He explained the whole process and we tasted everything. The curries were delicious. The next day, the hotel staff took us on their private boat for a tour through the mangroves and bentota lake during sunset. It was a fun and absolutely stunning trip. On top of that the staff will bring you to the beach with the resorts private boat for free. We had a very relaxing stay with great service. a

Cons: We had no complaints

Pros: The location is quiet and beautiful. The staff was very helpfull. The balcony was nice.

Cons: The bed was hard. The location is quite far from the restaurants and the beach.

Pros: We liked everything about the property.. right from the location, swimming pool, staff, food, drinks etc. people there were extremely friendly. We would highly recommend them to others.

Cons: NA

Pros: The location of WATERSIDE was special a quiet spot right on the river with a SUPER swimming pool meters from the rooms block. The WATERSIDE has just 6 large rooms which is relaxing with a good feeling of space. The breakfast and food/drinks generally were of very good standard with wonderful very locally caught fish/etc on occasion shown to guests prior to cooking/buying. The WATERSIDE has superb and wonderful service particular thanks to Mr INDIKA who is generally around plus at breakfast/dinner, he has good experience/understanding and ideal English language skills. The Manager we met Mr Amila (I think) was a relaxed gentleman and most helpful, he assisted us with a jump start to our hire car (left out light on, stupid) I will say if you have good worldwide driving experience hire cars in Sri Lanka are an OK option but one does really have to use Google maps with a Sri Lanka Tourist SIM card (OK price with 10GB for 30 days) up to date SAT NAV maps are not so easy to buy or download prior to arrival or possibly even in Sri Lanka itself much as they exist, it seems. The Managers brother or cousin ran the kitchen and produced good fresh food for us clearly we did not try everything the hotel had a wide menu served in a very pleasant very large open but covered/fanned dining area.

Cons: Nothing NOT TO LIKE, really. The hotel is not hip or cutting-edge modern (no restaurant music or similar) but that is the charm and NOT what the guests often over 35/40 years of age, are looking for.

Pros: Peaceful location. Lovely views over the lake. Boat ride to the beach.

Pros: Wonderful, peaceful, natural riverside location, short ride away from beach & town. Large, clean room with patio by pool, overlooking waterside. Beautiful sunsets & watch the fruit bats fly over to the mango trees. Manager Amila very helpful organising transport & river safari ( recommended). Food was amazing & all staff extremely pleasant.

Cons: Nothing

Pros: This is a beautiful place. Gardens are stunning.

Cons: Marketed as a place of calm and beauty this was shattered by the arrival of a very large party of faults and children. This resulted in a very high volume of noise, the pool being completely take over and noise. It was then impossible to use our balcony the pool,garden or restaurant. After much negotiation we were offered the refund on one night’s stay plus one free dinner. We were told this would take 7 days to come through on our credit card. On contacting the manager after 3 weeks re non payment this arrangement has been denied. Not at all happy about the way this business is being run and clients are treated.

Pros: Tropical modernism by Bawa. Beautiful landscaping,decor and pool. Wonderful staff always smiling and offering assistance. Courtesy late checkout. Beautiful room. More than clean!

Cons: Nothing

Pros: Gorgeous hotel, with beautiful green gardens and friendly, unobtrusively attentive staff. Perfect place to relax and unwind for a few days

Pros: Beautiful buildings and grounds, fantastic staff, very comfortable room

Pros: The Long beach is a very short stroll away.

Pros: Beautiful Garden & Pool as well as the beach in front of the Hotel is worth a visit!

Cons: The hotel is over 20 years old and despite some renovations it looks old. The staff except for one lady at reception were rude and unprofessional and expecting to be tipped for every service. Pool chairs are reserved by the guest and labeled by the pool attendant, once again for a tip! Most Guests are over 50 and German, so everywhere you go in the hotel you are addressed in German. If you are anything else than German you get ignored and if you are Indian looking and female, no attention is given what so ever! The western food presentation is outdated and the taste blend, the local food is westernized with no hint of spice at all! The room was very spacious, but old and worn out, located directly over the restaurant. Mattress was old, hard and supported by a wooden board underneath.

Pros: Lovely staff, lovely beach, delicious food, very clean

Cons: A little bit out of date. Could do with a change of style. Needs air con in lounge area.

Pros: Every things will be good with miss Anjela, she try to do the best with the costumers . Many thanks for all and see you soon

Cons: Nothing , Every thing good

Pros: everything

Cons: nothing

Pros: European standards of clean, the room was comfortable with a nice view, the lounge chairs by the pool were fantastic.The gardens were beautiful also and there was generally a nice atmosphere. pretty much what you would expect from any 'all-inclusive' hotel, even though I only went for the breakfast arrangement.

Cons: Hotel was completely German, including the information in the room and the movies showing on the television. For someone who is not German, this was a but frustrating. Hotel is filled with middle-aged people. As a younger female, I the hotel staff was a little to eager to interact with me and even approached me outside the hotel.

Pros: I liked that it was small children not allowed hotel.

Pros: Location is great, right beside the sea, attentive staff and comfortable environment.

Cons: There are two restaurants which gives a reasonable choice for residents. Would suggest the chefs get some training on cooking beef and eggs, but otherwise food is good.

Pros: The ambience is spellbinding. Staff is courteous and helpful.

Cons: A better a la carte menu

Pros: Everything exceptionally clean and friendly staff, good food

Pros: The buildings were lovely and full of character. Our rooms were huge with a large balcony overlooking the pool and garden. The staff were extremely helpful and couldn't do enough for you. Food was delicious and there was a wide menu to choose from. Highly recommend this hotel

Cons: The bathrooms and air conditioning in the original building could do with updating.

Pros: - brilliant staff and service - well-groomed garden and pool area - early check in free of charge - large spacious room with huge bed and balcony

Cons: - rooms and buildings are in need of renovation - room rate could be cheaper

Pros: location nice near train way.food BF was good clean rooms service very fast and good staff very freindly specialy Mr. sankar he help us too much for any thing you need the pool was perfect really i like every thing there and they have Tuktuk in hotel to drop you and pick u also to hrlp u in any thing and they have trips also to help you .thanks for staff team make my holiday nice

Cons: Nothing

Pros: Truly amazing property ...relaxed with plush green and well maintained gardens and pool...Shanker and David were great hosts..a must stay place when one visits Bentota

Cons: None

Pros: Gorgeous hotel with a really nice pool and huge rooms. Felt like we paid a lot more for what we got. Breakfast was also really nice and staff so helpful.

Cons: A bit far from restaurants etc. You can get a tuk tuk but I like to be somewhere I can walk

Pros: sparkly clean

Cons: awful restaurant :( noisy because of trains

Pros: Staff really work hard to make your stay special. Really extensive breakfast of fruit, juice, toast with butter cheese or jam, followed by bacon and eggs as you please. The hotel it 4 km from the town centre and the river, but staff are always on hand to give you a tuk tuk ride to wherever you wish to go at very reasonable rates. £1 each way into town. However, the restaurant good is so good that we ate in every night for our four night stay. Alcoholic drinks are a reasonable price also. Beautiful well kept garden and large swimming pool with sunbeds with mattresses. We loved it here, and preferred a small hotel to the large characterless options on Paradise Island up the road. A real Sri Lankan experience.

Cons: Wifi was a little patchy, but this seemed to be the norm in the area. Buying a local Sim is a good tip.

Pros: Large property, nice garden area behind beach with coconut palms. Lots of space for guests and sun loungers. Ground floor deluxe room perfect, next to garden. Beach wide, long and clean, good for swimming. Breakfasts good and we ate all evening meals in the Frangipani restaurant, which we like.

Cons: Nothing

Pros: The location of the property was brilliant. It was directly on beach

Cons: The service was not up to the mark. There were lot of issues in understanding basic english. We had to order and send back the dish two times.

Pros: Location is good, with pool and beach easy to get to. Low rise building and relaxed atmosphere.

Cons: Staffs grasp of English was poor. Service at the pool bar was erratic and slow; sometimes we waited for a very long time for orders and at other times orders not turning up until the staff were reminded. The menu could be more extensive.

Pros: Very comfortable spacious deluxe room. They upgraded us from superior. Lovely facilities. Helpful staff. Attentive restaurant staff. Good food offering western and Sri Lankan. 2 pools to choose from.

Cons: Intermittent power cuts affecting air con and electricals.

Pros: The location and the hospitality was good.

Cons: The room and facility overall was outdated and not true to the pictures. I wish I had taken a picture of what the room was really like but neither my friend or I did because we were not excited by it. It was a classic “Instagram vs reality moment” Our bathroom had this weird open space, we looked at the photos and compared it and realized that a bathtub was supposed to be there. Also our bathroom vent was connected to the employee only corridor and we could hear them speaking or moving things which was not so pleasant at night. Was expecting a little more for the money we paid for especially after staying at another hotel that was much less expensive but had wonderfully furnished and maintained rooms although it was not new.

Pros: Room specs & the location

Cons: The building is very old and worn out, and in my view it does not deserve more than two stars The appliances and tools in the rooms are very old Reception staff are not very well trained and novice and when asked any questions or inquiries they take a long time to answer. The restaurant is very bad, the food is not delicious, and the breakfast buffet stayed the same for a week, It has not changed and there is no diversity of room services, very limited, not delicious, and not without errors upon every request. I held the first period in a standard room. The air conditioner wasn’t functioning every day, and at night, it did not cool, and every time they sent maintenance they still wouldn’t fix it, also the rooms are quite dirty, and simplest of things such as tissues weren’t available. Then I moved to a deluxe room, things were better still, unfortunately, the room had poor hygiene.

Pros: Location, Beach, Very good breakfast

Cons: We arrived very late in night around 2 AM. And had to wait long for the gates to be opened. A 4 star property should not have such a system. I expected at least guards to know guests are expected and gates should have been opened immediately.

Pros: Close to the beach

Cons: Superficially clean, but furniture water stained and linen musty. There is a train track running behind the hotel and the noise from the trains could be heard at regular intervals when in the room.

Cons: Towels provided in the bathroom as well as for the pool had stains. Washroom was not clean. balcony floor was not nice and well done, when compared with other hotels.

Pros: Excellent calm and quiet green place for nature lovers, readers, writers, long stay guests and ayurvedic treatment seekers which is located at 15 min drive from Bentota beach. Staff is very friendly, kind and helpful specially the person who take care rooms, receptionist and the restaurant staff. Rooms are clean and spacious with high privacy. (well separated spacious individual chalet with personal veranda and a garden). Bathrooms are also clean an spacious. Wifi is good. Food is delicious and everything is worth for the money. Guests can get a wetland experience and watch birds and wetland species within their garden. This property is adjacent to bentota river and they have dinning huts on river.

Cons: It is better if they can pay attention on regular pool cleaning process since this location have covered from trees and there are many small creatures

Pros: Dalmanuta Garden is one of the best place where I have stayed: very comfortable and large house, friendly personnel, the owner is a really nice person always ready to help, peaceful and cosy atmosphere far away from road noise, good wi-fi connection, and beautiful garden. A little bit far from the city centre, but it not a problem to catch up a tuk-tuk (cheap local taxi). The hotel has a restaurant where guests can try delicious local cuisine. I was impressed with the breakfast: highly recommend, tasty)

Pros: Location. Layout.

Cons: No intercom. TV facilities very poor. Breakfast not included in the tariff.

Pros: 1. Entire Property's look and Feel. 2. Location.

Cons: 1. Very Poor Service. 2. If you are planning to eat in the property, try to avoid visit to their kitchen. 3. There was only 1 person to address all your concerns. I don't understand what all other people do in that property. 4. Lovely cottages but for every service you need to visit the reception as their is no intercom facilities available. Visiting the reception at night will be a challenge as these cottages are at least at a distance of 100-200m from the reception and is surrounded by decent number of reptiles.

Pros: The place is huge and scenic. It's by the river and you can have a meal in a pagoda built on the river. The staff was amazing, courteous and helpful. The owner is also very nice. You can get some ayurvedic massages done as well which is cool and there is a Jacuzzi and pool which is well maintained. There's a resident cat if you like animals and a huge space to walk around with interesting birds visiting. The hotel is spotless and the cottages are huge. A few misses with this one but 99% good.

Cons: The only thing I didn't like about the place is that it's a little inside and getting out means you need to take a tuk tuk if you haven't rented a vehicle and the tuk tuks are really expensive. You have to bargain with them. The food was also mediocre and expensive. Stay here for sure but you can give the food a miss. Also the furniture had termites but that didn't bother me much.

Pros: The owners and staff were extremely friendly, helpful and always went that extra way to make it feel like a real home. Superb food, great and peaceful natural setting... the chef even went out to buy tofu when I asked if they serve it. I highly recommend the river cruise as well as their traditional breakfasts and meals. Shops are walking distance but far enough away to keep it a very peaceful setting!

Cons: The only thing I didn’t like about this place was leaving!! Will be coming back for sure.

Pros: Big beautiful room, nice pool, and a very quiet spot

Cons: A bit far from the beach or downtown and the food is a little overpriced for the quality you get

Pros: Clean large room with King size bed. Large modern barthtoom with double sink. Nice view of the river while dining. Wooded and aurvedic treatments available. Excellent facility and great value for money.

Pros: Location is very good

Cons: Breakfast

Cons: The poor guest experience began the moment we drove in our rented car to check in into the hotel. We were directed by the security at the gate to park 200 mtrs outside the hotel and carry our bags ourselves. Quite ridiculous, we were later informed by reception that the security personnel was new. Second incident was dinner at the restaurant (near the pool). Wait staff made an unnecessary and racist comment about Indians, we immediately contested and he was later apologetic.. The property is fantastic and desperately needs a better hotel operator who understands customer service. We are regular patrons of Taj and Oberoi and their service is unparalleled. I don't recommend ekho surf for anyone looking for a 5 star experience.

Pros: The view was only the most interesting thing in the hotel.

Cons: It was not clean. The room service was very weak. The furniture was too old.

Pros: The location and cleanliness of the property is really good! The rooms are big and you have a very good swimming pool. Not very bad and not very good breakfast. The crowd is good and you will feel that you are in luxurious place

Cons: I dint like the food served in the restaurant. The staff is little unfriendly and not warm. The property should definitely invest in these as it elevates the customer experience to great level and hence enable recommendations

Pros: There were plenty of sun loungers and towels were included. The property is right on the beach, which is beautiful. Large selection of food on offer for breakfast. It is also very close to the train station, and there is nice restaurant on the other side of the tracks.

Cons: We had arranged an early check in but it was not available on arrival. We downgraded our room so that we could have a room asap. The room was basic but clean. We changed to a delux room the next day. We were shown 1 room but it dark so we changed to a brighter room on the 1st floor. It was nicer but there were dead flies squashed into the walls. Each room we saw had different toiletries. Some more, some less. We had to ask for towels twice. Staff at check in did not offer any information. We asked where the pool was, how to get towels, where to eat etc. It was only as we left did we see the 2nd pool and spa. There was no information available in room or around the hotel. Mosquito nets would also be great.

Pros: The hotel was in a beautiful location right on the beach. All of the rooms had a sea view which was absolutely stunning. The swimming pools were also great we spent a lot of time in them. The room was a good size and comfy.

Cons: I feel that the whole hotel was a bit grubby, the room needed a really good clean and decorating as you can tell it hasn’t been kept on top of for a very long time. We’ve traveled around Sri Lanka on this trip and this was the most expensive hotel we stayed at by far but was our least favourite which was very disappointing as we had a high expectation.

Cons: Internet was BAD!

Pros: The location on the beach

Cons: The stuff first of all. This wasn’t a five star hotel, maximum a three stars.

Pros: Everything else was excellent.

Cons: Few rooms had this water seepage on walls. There were no beach sitting chairs facility

Pros: On the beach, spacious room and lovely staff.

Pros: Awesome location and a beautiful beach.. quiet and relaxing.. food was ok. Room basic but nice.. pool area nice..

Cons: Room could just do with a little updating..

Cons: Where the owners thinks customers as a house guest, there the hospitality and facility is beyond comparison, both husband n wife the owners r very humble and great host, if anyone really wants to see real sri Lankan architecture and hospitality must visit here

Pros: The staff were amazing. So friendly and helpful, nothing was too much trouble. The location is great really close to the beach and set amid coconut palms. Food in the restaurant was good, portions were huge and great service. Tuktuk driver was great, took us to some lovely places - if you go here ask Cece about the waterfall!

Cons: Property is in desperate need of routine maintenance. Some paint and repairs to broken walkways would be a much needed improvement. The property has many stairs and no lifts, not mentioned at all on booking.com. Train line runs literally 25yards from the dining room and you have to walk across it to reach the beach. (there is a staff member there during beach open hours to help with safety)

Cons: Hard wooden furniture not suitable for sitting on, reading and relaxing.

Pros: The property was beautiful, right on the beach and very clean. The staff was absolutely amazing! I will be returning!

Pros: Clean, neat & surroundings....

Cons: Little interior....

Pros: Nice pool area. Very clean room. We checked in late but the staff were very helpful and got us settled quickly. Very comfortable and beautiful stay. The reception staff didn't speak English well but they were able to get someone to organize watersports for us.

Pros: The rooms and pool were clean, the staff helping, very nice looking garden, there was a transport to the beach for free, we send greetings to the manager Manu, thank you for the stay in Bentota

Pros: The private pool and location near the river for easy boat trip was pretty great The staff was super in their service and very friendly

Cons: None

Pros: We like the location of the villa, and the river. Arrangement of villa is tremendous to us. Private pool is a good option.

Cons: Pool is not clean for days, we didn't dive. Property should renovate immediately, as it looks like very old abandoned place. Totally ambiance is not so good.

Pros: Room size and reaort location.

Cons: Room layout and window positions facing no view. Poor breakfast service. Poor lighting condition in room. Sad and dark circulation spaces in resort.

Pros: near to the beach, nice big room,clean towels. Could have fresh omlette made at breakfast

Cons: flies around breakfast food. Chipped crockery, some breakfast food was cold. Juice was very watery

Pros: The pool is fabulous. The lady at reception was very helpful, efficient and friendly. Very clean.

Pros: Staff was really helpful. They helped me in celebrating my wife's birthday as a surprise. Swimming pool is the best. A minute walk from beach. Breakfast is too good.

Cons: Nothing to mention here.

Pros: Great location for the railway station. Lovely helpful friendly staff. Good food. Pool very clean. Close to the beach.

Cons: Nothing

Pros: It’s very close to Bentota beach and the centre with all restaurants etc

Cons: Needs to be cleaned properly, and there is a distinctive mould smell

Pros: Lovely pool and garden.

Cons: Some rooms are very close to the train track - noise and fumes were pretty nasty at times.

Pros: Love the pool, the old-fashioned charm, the location.

Cons: The restaurant is overpriced and food not that exciting, but it's a nice place to sit. There was a truly awful band one night but thankfully just the once. The music was really terrible! The garden is beautifullly shady but this does bring a lot (a LOT!) of mosquitoes

Pros: It's near beach

Cons: It was a damp room. No ventilation in bathroom. Can't open window because of mosquitos. So room is closed. The air, smell is inside the room on bedsheets and everything. Staff was helpful but room was way below my expectations. I was there for two nights, couldn't sleep because of the stinky smell coz of no ventilation system anywhere.!!!!!!

Pros: Room was all right and the property was near to the beach.

Cons: Bathroom too cramped no space to even stand properly.

Pros: Place and the staff was awesome..great service and the food was delicious.all the best

Pros: beach was near, not bad for a night over, didnt have to pay for room service

Cons: place was quiet oky but the service was not very good, little bit disapointed with the food in the restaurant and the washroom was small barely had space to sit in the bidder, could have give more for the price ..

Pros: Location is next to the beach and with easy access to one of the best beaches in Sri Lanka.

Cons: Room too small, bathroom is micro, no water bottles given, TV not working, no extra pillows given when requested, bed squeaking even with the tiniest of movements.

Pros: The employees in orange t-shirts were nice and polite

Cons: - Very rude manager (?) by the name of Amal, - lots of bed bugs - long spiderwebs hanging from every corner of the ceiling - no curtain in the shower -two shower heads, hot and warm water separately - AC in such a dirty condition it might well be health damaging - matrass terribly old - depressing room - windows have non-transparent tapes so you have no view to the outside - electricity was gone for one whole evening, apparently a planned cut but they did not inform us so we could charge our devices in prior - staff talking or working outside in the middle of the night without lowering their voices as to not wake up the sleeping guests - No safety box in the room contrary to what was mentioned on our booking confirmation - no waste bin in the toilet - low water pressure, gave up washing my hair - anything you touched would fall off or was already broken - a very depressing „hotel“, looks more like a jail.

Cons: One of the worst experiences I've ever had.

Pros: I organized a surprise birthday for my boyfriend and they were very much accommodating and helpful. Allowed my friends to come early to and decorate the room and was very helpful in doing the needful to make sure he was truly surprised. They allowed the additional guests to be on the premises without charges considering it’s a special occasion. We had the beach party in the nearby private beach and BBQ party in the garden in the night. The beach area is not packed with people and its a good place to enjoy the sunset. They arranged the tables and nicely decorated the garden free of charge with fire lights for the BBQ. I’ve actually been here 3 years back which is the reason we visited again with friends and decided to host the party here. Great hosts and accommodate for all the needs within justification. We will definitely be back a third time and the friends are also considering visiting again. Thank you Palm Beach for everything.

Pros: 1) Spacious room n terrace. 2) Breakfast 3) Prompt room service.

Cons: Maintenance is poor. Inspite of pointing out repeatedly the four things which were not working ever since we entered the room, remained unattended till we checked out. 1) Wash basin drainage choked. 2) Toilet door lock not working. 3) Wifi available for hardly some time that too 3g speed. 4) TV not working. We were very disappointed

Cons: We reached late at hotel approx 11:30 pm , so we just wanted to rest but we found there staff was drinks and they were smelling profusely. Pathatic experience Thats why we checkout next day and stay at the palms

Pros: Though there are not many reviews on booking.com, there were several good reviews on Airbnb and TripAdvisor. We had the Deluxe Double room with balcony and A/C. It was exactly as pictured, very quite and relaxing. The view from the balcony of the river is beautiful. Breakfast was lovely with fresh juice and fruit. Watching the wildlife on the river was always enjoyable. The location is a 15 minute walk to the beach.

Cons: The wifi didn't work in the room, which made it difficult to spend time in the nice room. It worked well on the back balcony, but not in the room or on the private balcony that was with the room. At the price of $70.00 a night, which is a lot in Sri Lanka, I expect the wifi to work, a fully stocked room with soap and cups/glasses, shampoo, etc. The room came with a kettle, but we had to request tea and cups. There was no soap or drinking water when we checked in, but that was quickly amended. The listing said there was a restaurant at the property, but only breakfast was offered. It was a very nice room, but I found it to be very expensive for the quality of service and amenities. There is no sign for the hotel and I didn't receive a receipt after payment, though I requested one after paying cash.