When boarding, after business class should be premium economy, but economy class already lined-up at the gate blocking premium economy to board. Singapore airline crew should done a better job to organize this chaos :( Thank you.
When boarding, after business class should be premium economy, but economy class already lined-up at the gate blocking premium economy to board. Singapore airline crew should done a better job to organize this chaos :( Thank you.
It seems paying premium economy does not make difference with economy. No priority boarding, not worthy paying extra$$$ for premium economy.
The premium economy seats were not that great. It could have been more premium than economy seats.
People were so nice! Economy seats were small and cramped feeling for me. I’m slender and 6 feet tall
The singapore airline now compared before covid, I like the service before covid. SQ was the best of all airlines but now I am going to look for different airline if I am travelling in asia.
Transfer within the same terminal and lots of facilities at the airport.
Even though it was a very full flight, the service was still excellent, the plane did not feel too cramped and cabin crew made a sincere effort to help passengers find overhead space for stowing luggage.
The stewardess was very helpful all the way. My seat had an issue with headphones and after the replaced and gave me a new pair and noticed it was the seat I got a new chair to sit and a great ride back home
The seat comfort, the food and of course the crew, they made you feel welcome and relaxed 😊
Due to the delay of my first flight, my connecting flight with JetBlue was canceled by Singapore Airlines, but the JetBlue crew was very accommodating and rebooked a seat for me. The crew was very nice and had good attitude.
Check-in counter at the airport took more than an hour of standing in queue with online checkin. And after entering the gate the flight delayed more than 30 mins.
Me and 2 other rows were forgotten during food service. We waited over an hour before they finally served our food. Then only had what was left. They did apologize. Also, they locked the bathroom due to turbulence and my 4 year old had to pee himself because they wouldn’t unlock it for him.
I enjoyed the live television programming for entertainment, and honestly everything was acceptable. It’s just that I choose emirates, because they have always been so much better in so many ways – food choices, service, accessibility, friendliness of the staff. None of those things were poor, but they have definitely slid from their position of excellence. One example would be that after the dinner meal was served, the flight attendants huddled in the back galley with the curtains closed (by the way, that’s where snacks and drinks are), and you have to interrupt them to go back there to either ask for something or to get a snack. While they do not respond in an unfriendly way, you are led to believe that you are interrupting them by coming to get a snack or making a request. Even something like, “ Yes, how many I help you?” would be a great improvement.
The individual attention the crew gives to passengers is commendable and I find them positively helpful.
More space all around is practically essential on long international fights, and Emirates definitely delivers. But food selection and taste was only average. Otherwise, the flight was smooth and the cabin crew service was fine.
Food was not eadable. Testless and not apealing. order for indian vegitarian, recived spice less. combination of main course and side iteams are far away from traditonal food, serve less iteams. , but eadoble. Thanks
For such a long flight I feel the spacing of seats could’ve been better to make it more comfortable for passengers. Very little space to move & stretch legs.
Boarding took forever! Was disappointed at checkin that they did not let me pay for an upgrade for my mother who has bad legs ! There was a seat available but they kept saying you need points ! I think that’s total BS! I had the money to pay and they made it so so difficult! Mean while onboard there’s a video showing pay upgrades available!!!!! The exit row seats we are were ok but super narrow ! Staff is wonderful
The flight was delayed in Jhb and I could have had some help in Dubai trying to get to my connecting flight to London
Staff not as attentive as they were Return flight was rushed for food I believe that Emirates are high prices for what they offer now Can't fault entertainment system
Overall it was a very good experience. Boarding was efficient and well organized. The cabin crew were excellent. The meals were tasty and quite filling. The warm bread rolls were a nice touch. Seats were comfortable even if they were a little narrow. Entertainment selection was excellent.
They shld improve and provide a lunch or dinner in an international leg
The staff at the check in lied. I requested aisle seats he said he gave me aisle seats. In actuality he only gave me aisle seat for 2 hour Karachi to Doha flight. From Doha to Dallas flight he gave me middle seat .
It was pretty good overall. I just wish the crew didn't have to interrupt you every five seconds to ask you if you wanted anything, I mean that's what the help button is for. When someone is tired and sleepy and still getting their bearings, turning on DND button is maybe not the first thing on their mind.
Food and entertainment was very very bad. Also, Doha airport is very bad. Entertainment was same for last 1 month....no change. Old movies. Food quality was sub par.
Polite and helpful crew. My son developed fever. Crew members came and gave him medication and also came and enquired about his health several times.
The 2nd flight from Doha to Mumbai was not of international level expected while booking with Qatar
Boarding process was terrible. Will not travel Qatar Airways if I had an alternative. The food was one of the worst, even for airline food.
The plane from Dublin to Doha was quite comfortable. I was in economy and the seats and rows were very tight. The man in front of me reclined his seat and it made my screen incredibly close to my face and I wasn’t able to take my tray down and my knees were pressed against the seat. I had to ask three times for him to pull his seat up but in his defence he hadn’t even reclined it far, the rows were just too close. I had a pain in my side by the end of the flight from the chairs which were quite worn and not very padded or supportive. It was a significantly inferior plane to the plane from Doha to Sydney and vice versa.
Lovely aircraft and I flight entertainment. Good leg room. Full flight crew struggled a bit
One thing is very important is you people not giving seat arrangement together to couple, senior citizen. You have to take care of senior citizen. Do not look about money. Money is not important everywhere. Make relationship strong is very very important. I like Etiyad air line out of all air line. Food was hot and delicious. Air hostess gave very good service, nice attitude, very good behaviour. I gave 10 out of 10 marks. Thanks Jivraj
I WOULD ADVISE NOT TO BOOK YOUR FLIGHT ON KAYAK. THEY SHOW BETTER FARES AND AFTER I BOOKED MINE, I FIND OUT THAT IT DID NOT INCLUDE LUGGAGE. i HAD TO PAY $800 TO CHECK IN MY BAGS.
Ripped off and broken seats in Business class. Seats stink and need to request the staff for additional bedsheets. Crew if very friendly though
Crew did not cooperate… I just asked water twice for one crew member and she didn’t get anything.. and when I asked other crew member he gave me water and he was not respectful.. I kept Hindu non veg meal chicken .. when I get my turn chicken was not provided and then they gave me veg paneer and green peas curry which I don’t like..
Sits are very uncomfortable and food quality should be improved. Alcohol you have to ask and wait for more then 1/2 hrs. Don’t feel like to travel in Etihad. It was 1st time we traveled in Etihad now we decided we don’t want to travel in Etihad.
The flight was small and was not cool very bad
Everything was great. Cabin Crew was awesome and very helpful. Thank you so much.
Dear Etihad Airways Customer Service, I hope this message finds you well. I am writing to express my deep disappointment with my recent flight experience on Etihad Airways, which took me from India to NYC via Abu Dhabi. My flight details are as follows: [Flight Number] on [Date]. My overall experience was marred by a series of significant issues that I believe warrant attention and improvement. These issues include: Bad Conditions of Washroom: The state of the washrooms on the flight was far from satisfactory. They were inadequately maintained and lacked the level of cleanliness one would expect during a long-haul journey. Seating Space and Comfort: The seating arrangement left much to be desired. The seats were cramped, uncomfortable, and the legroom was insufficient for such a long flight. The seats did not recline as expected, making the journey quite uncomfortable. Cabin Cleanliness: The cleanliness of the cabin, including seats and tray tables, was not up to par. The lack of cleanliness impacted the overall comfort and satisfaction of passengers. Excessive Noise: The flight was notably noisy, with disturbances and loud noises making it difficult to rest or concentrate. The noise levels were considerably disruptive. Food and Catering: The quality and variety of meals served on the flight left much to be desired. Furthermore, there were issues with accommodating dietary restrictions, which is crucial for passenger satisfaction. Hygiene and Sanitary Facilities: The condition of the restrooms was subpar, and essential hygiene supplies were not adequately provided. This falls short of expectations for a long-haul journey. Overall Experience: Regrettably, the combination of these issues significantly affected my overall experience during this long flight, making it far from the comfortable and enjoyable journey I had anticipated. I understand that maintaining high standards on long-haul flights can be challenging, but I believe it's vital to bring these concerns to your attention in the hope that they can be addressed and improved upon in the future. As a loyal Etihad Airways customer, I had higher expectations for my journey. I kindly request that you take these issues into consideration and work towards enhancing the overall passenger experience on similar routes. Your attention to these matters is greatly appreciated. Thank you for your time and understanding.
It feels like the seat did not have any cushion just plywood. The seats are so compact that I could not even move at all and I am slim. Just imagine someone else. Singapore Air and Emirates are far far better than this. Do not even travel for free. For a 12 hour flight sitting on a plywood is horrible experience and on top of that the person at checking counter at NY was worst and rude. Plus they charge arms and leg for everything. I think they would also start charging for belts and oxygen also soon. First and last time flying with Ethiad.
It feels like the seat did not have any cushion and just ply wood. The seats are so compact that no one would sit comfortably. I am a slim person and it was super hard for me to move in the seat just imagine what someone else would feel. This airline would be my last option. Singapore Air and Emirates are far far far better than this. Do not travel even for free.