10.0
Cons:Nothing. They had the car sitting there, ready for me to get going. I didn't need it for as long as I expected & was credited for the extra day I had paid for. Overall completely painless experience. And I paid much less than $260 enterprise wanted me to pay. Loyal customer for life!Reviewed Apr 4 2019
review from![kayak]()
10.0
JbradleyPros:GreatCons:The priceReviewed Jan 22 2018
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2.0
Avis cancelled last minutePros:Nothing at all.Cons:I rec'd a phone all the day before I was set to pick up my rental and was informed by the customer service rep that the passenger van I was to rent was not available. That was about 16 hours before I was set to embark on a weekend trip with 14 young adults, not one that was old enough to drive. We scrambled and called every other rental agency and FINALLY located a van an hour away. After some juggling, cursing and praying we managed to get the van and have an awesome weekend, no thanks to Avis. I will NEVER rent a vehicle (or anything else) from Avis. They lost a repeat customer!!Reviewed Jun 19 2017
review from![kayak]()
10.0
Pros:Very personable and helpful.Reviewed Apr 7 2017
review from![kayak]()