Guest reviews
Overall rating
5,9
Okay
Based on 8 reviews
Cleanliness
5,7
Comfort
6,2
Pick-up/Drop-off
5,7
Value for money
5,7
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Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
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2
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2
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7,6
Pros: The staff at pickup were not helpful at all and asked me no questions and gave no explanations.
Cons: Just the pickup experience.
review from
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8,0
Pros: Easy pick up and drop off
Cons: Car had damage which I had to point out myself before it was noted. Gas was marked as full but was not so that had to be pointed out as well.
review from
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2,0
Cons: No car was available after booking. No one called to tell us.
review from
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10,0
Pros: Easy to return the rental at the DoubleTree. Could have better signage on where to go to drive into return rental garage so I didn't have to go into hotel lobby.
Cons: Signage for returning the car.
review from
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5,6
Convenient Location; Dirty Interior & Poor Gas Mil
Pros: Pick up location
Cons: Dirty interior Really poor gas mileage
review from
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