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10.0
The car needs either an alignment or tires need to be balanced. otherwise it was an excellent vehicleReviewed Aug 16 2022
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2.0
It would have been better if they were open, but they weren't, so I had to spend $75 on can gate to get to an open car rental facilityReviewed Jun 21 2022
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8.0
Good job, but wanted different car.Reviewed Nov 11 2021
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5.9
There's only one Employee @ this location and that Employee is doing, processing rental agreement, taking customers to the second floor. Just one person. and if you call ahead of time you won't get anyone on the phone. F****ing corporate America at it's best. What else is new right? ✌Reviewed Sep 9 2021
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1.9
they claim the car is missing and i never dropped it off, i have proof that i did drop it off and told them i have proof. now they refuse to allow me to talk to the manager branch. they won't even report the car to the police. very suspicious on what they are doingReviewed Jul 30 2021
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5.9
This facility is NOT even close to the airport and does NOT have a shuttle or any kind of transportation solution to and from the airport. That said, the prices were great and they did upgrade the vehicle to help compensate for the inconvenience. Just be prepared for a $25 Uber each way, or a long walk through a scary part of town with an hour on the bus and train.Reviewed Jul 21 2021
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5.9
Car smelled like cigarette and marijuana smoke....no time to deal with it at pickup and so had to smell that for three days....very upsetting.Reviewed Jul 21 2021
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7.9
Pro: The rental staff was very friendly and efficient. I was thankful they staff member was there an hour after the office closed as I didn't see anywhere on my reservation that the office closed at 5:00 PM on weekdays and I arrived about 5:30-5:45. I also discovered that if I missed picking it up that day, I would loose the rental sale price. Did I say the checkout staff was very kind and efficient? Con: see above. Please include information on the reservation details (hours) and what happens if your flight is delayed or rescheduled. Please include a copy of any prior noted damage when the car is picked up. I took pictures but was not sure the company was aware of prior damage until I returned the car. Since the office was closed right after I received the keys, I could only take pictures and hope for the best. I called about how to get to the offsite AVIS office and was told I could take a lightrail and walk two blocks. I got a ride and saw it was way more than two blocks and through an area that I was told was not safe. After returning the car to the offsite office, we took an Uber back to the airport (15 minutes).Reviewed Jun 24 2021
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10.0
Pros:Was not expecting anything too extravagant given the budget price. I was very pleasantly surprised! This was an affordable rental that was clean and drove very smoothly. It also had great gas mileage. We drove 6 hours round trip and probably spent less than $25 in gas.Reviewed Jun 22 2021
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8.0
Pros:Felix at downtown mpls avis was greatReviewed Sep 16 2020
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10.0
Totally adapted to our needsPros:They were able/willing to adjust our vehicle when the one we had reserved was not meeting our needs.Cons:Personnel were very value added.Reviewed Jul 24 2018
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8.4
Pros:Upgrade in car. Friendly staff.Cons:Car was not fully clean. Maybe because it was an upgrade and had just been turned in? Guy cleaning cars was working real hard in heat.Reviewed Jun 26 2018
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