Guest reviews
Overall rating
7,6
Good
Based on 2 269 reviews
Cleanliness
7,9
Comfort
8,3
Pickup/dropoff
8,0
Value for money
7,5
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
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10,0
Totally adapted to our needs
Pros: They were able/willing to adjust our vehicle when the one we had reserved was not meeting our needs.
Cons: Personnel were very value added.
review from
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8,4
Pros: Upgrade in car. Friendly staff.
Cons: Car was not fully clean. Maybe because it was an upgrade and had just been turned in? Guy cleaning cars was working real hard in heat.
review from
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10,0
No worries!
Pros: What you pay for is what you get. I was worried that at the end of my trip they were going to charge extra on miles or come up with something but not at all. Picked up the car with no problems and dropped off took 5 minutes. Will definitely use again!
review from
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2,0
Cons: Cancelled the reservation because u charge .25 each mile over 1,050. Went to hertz, no extra charge
review from
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6,4
Return experience
Cons: I didn't like the time it took to rerurn the car. It was too long
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10,0
Pros: the car was great, it was like drive something from outerspace. It was a great car.
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4,0
Cons: Issues with the first car. upon return of the second car, Avis is trying to charge over 2 times the original rate.
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9,2
Cons: Unhappy with the excessive fees and taxes associated with airport rentals.
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2,8
Long, long wait and smoke-smelling car!
Cons: - Long wait at counter and only 2 agents helping people - If you don't bring back the gas receipt, Avis will charge you for an entire tank of gas, even if you filled up the tank!!! - Car reeked of cigarette smoke
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10,0
Quick Trip
Pros: Service was quick and friendly.
review from
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3,6
Cons: The cost of the car ended up being much more expensive, insurance was much more expensive. Customer service was bad. Car wasn't in good repair, dents and scratches, crack in the windshield. No accountability on Avis' side, a writing pad to mark issues was basically thrown at us. Won't be renting with Avis EVER again. Was extremely disappointed to say the least.
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10,0
Pros: Friendly,
Cons: I was disappointed in the noise level in the Ford Fusion.
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10,0
Totally adapted to our needs
Pros: They were able/willing to adjust our vehicle when the one we had reserved was not meeting our needs.
Cons: Personnel were very value added.
review from
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10,0
No worries!
Pros: What you pay for is what you get. I was worried that at the end of my trip they were going to charge extra on miles or come up with something but not at all. Picked up the car with no problems and dropped off took 5 minutes. Will definitely use again!
review from
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10,0
Pros: the car was great, it was like drive something from outerspace. It was a great car.
review from
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9,2
Cons: Unhappy with the excessive fees and taxes associated with airport rentals.
review from
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10,0
Quick Trip
Pros: Service was quick and friendly.
review from
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10,0
Pros: Friendly,
Cons: I was disappointed in the noise level in the Ford Fusion.
review from
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2,0
Cons: Cancelled the reservation because u charge .25 each mile over 1,050. Went to hertz, no extra charge
review from
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6,4
Return experience
Cons: I didn't like the time it took to rerurn the car. It was too long
review from
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4,0
Cons: Issues with the first car. upon return of the second car, Avis is trying to charge over 2 times the original rate.
review from
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2,8
Long, long wait and smoke-smelling car!
Cons: - Long wait at counter and only 2 agents helping people - If you don't bring back the gas receipt, Avis will charge you for an entire tank of gas, even if you filled up the tank!!! - Car reeked of cigarette smoke
review from
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3,6
Cons: The cost of the car ended up being much more expensive, insurance was much more expensive. Customer service was bad. Car wasn't in good repair, dents and scratches, crack in the windshield. No accountability on Avis' side, a writing pad to mark issues was basically thrown at us. Won't be renting with Avis EVER again. Was extremely disappointed to say the least.
review from
Where can I find Avis hire cars in Minneapolis?
229 South 10th Street, Avis car hire
Address
229 South 10th StreetPhone
+1 612 332 6322FAQs about hiring a car from Avis in Minneapolis
What is the most popular car hire from Avis in Minneapolis?
Compact (Ford Focus or similar) is the most frequently booked car hire type from Avis in Minneapolis.
How many car hire locations does Avis have in Minneapolis?
Avis has 3 car hire locations in Minneapolis. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Minneapolis St Paul Airport (MSP)?
Yes
Does Avis offer shuttle or airport pick-up services from Minneapolis St Paul Airport (MSP)?
Yes