Pick-up location | Minneapolis |
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Hire locations | 19 |
Airport locations | 10 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
6,3
Good
354 reviewsCleanliness
7.6
Comfort
7.6
Pick-up/Drop-off
6.2
Value for money
5.9
2 locations in Minneapolis
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Reviews
4,0 Okay
Mar 2021
Pros:
I made a mistake on my rental days and the staff was less than enthusiastic to help solve my problem.2,0 Mediocre
Mar 2021
Cons:
We cancelled our reservation a couple of weeks before departure dateand they still charged us and not responded.. do NOT use this company or priceline anymore.10,0 Excellent
Mar 2021
Pros:
The staff was great - the car was clean and ready to go!Cons:
Nothing2,0 Mediocre
Feb 2021
Cons:
When we went to pick up our rental, we werent allowed to rent from them after we said we were going to Alabama. What a chaos trying to find another rental company at last minute.2,0 Mediocre
Jan 2021
Pros:
NACons:
We booked through Kayak and accidently booked the car in our home town in Minneapolis. I was unable to get a refund from Kayak so I tried to get a refund from SIXT. Even thought the mistake was discovered minutes after the reservation was made I had to pay for 3 days of the rental just to cancel. Probably wont use Kayak or SIXT again. Should have been an easy correction from Kayak or SIXT instead cost me $145.00 for nothing. Booked my rental car through Hertz2,0 Mediocre
Dec 2021
Pros:
NothingCons:
Be able to pick up my car if I arrive late on my flight6,1
Good
274 reviewsCleanliness
7.5
Comfort
7.3
Pick-up/Drop-off
5.7
Value for money
5.6
2 locations in Minneapolis
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2,0 Mediocre
Dec 2022
4,0 Okay
Dec 2022
10,0 Excellent
Dec 2021
2,0 Mediocre
Dec 2021
6,0 Good
May 2021
Pros:
easy drop offCons:
waited an hour to get no workers returned car 5 days no refund at all10,0 Excellent
May 2021
Pros:
Yes and Yes5,5
Okay
204 reviewsCleanliness
6.3
Comfort
6.1
Pick-up/Drop-off
4.9
Value for money
4.9
2 locations in Minneapolis
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4,0 Okay
May 2021
Pros:
2nd car was okCons:
First car smelled of smoke and had a confusing fuel gauge.2,0 Mediocre
May 2021
Pros:
They had a carCons:
I reserved a mid size pickup for almost $200 a day and was given a ‘managers choice’ vehicle. So for $200 a day I drove the smallest car they had- a Chevy Spark. It was a complete ripoff.4,0 Okay
May 2021
Cons:
I paid for a large SUV ahead of time and when I arrived to pick up my car, I was told there were none in stock and I would have to pay to “upgrade” to a minivan. This doubled the price of my rental. It was infuriating to pay for a reservation only to be told it wasn’t available and I would have to pay more.2,0 Mediocre
May 2021
Cons:
Location at terminal closed, no signs to tell you where to go. Ordered a full size SUV and was provided a small suv. When questioned about full-size I was told, because it had 7 seats, it was full sized. Will never be renting from dollar again.6,0 Good
Jan 2021
Cons:
Only negative comment is there was taxes and fees that were not mentioned when renting through kayak...around $200.2,8 Mediocre
Aug 2020
Pros:
Pick up was awful. I was charged a substantially different price than what I reserved the car for.Cons:
staff that know what they are doing5,3
Okay
300 reviewsCleanliness
7.0
Comfort
6.8
Pick-up/Drop-off
5.5
Value for money
6.1
2 locations in Minneapolis
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2,0 Mediocre
May 2021
Cons:
The cars werent ready people were waiting for hours to get their cars. I gave up and went to Alamo which had cars now and even cheaper than my rev. With thrifty. I will never use thrift again.6,0 Good
May 2021
Pros:
Drop-off was super easyCons:
Reservation at 5pm, got there at 5:15, car wasn’t ready until almost 7:00. Car was not cleaned well.4,0 Okay
Apr 2021
Pros:
good pick upCons:
Drop of manager was not helpful with my complaints. Car smelled of smoke. No rear seatbelt. To Small. Gas was not full.2,0 Mediocre
Apr 2021
Cons:
The line at the airport rental desk was 20 people deep. we waited 15 minutes and no one in line moved. perhaps there was some trouble, but we did not see anyone leave the desk to get their rental car. there were 3 agents at the desk. we decided that it would be better to get a lLyft to take us from the airport to our destination, 40 miles away. The cost of the Lyft from and back to the airport was less than the cost of the rental car. There was no way to modify or change the rental, so I lost $145. Next time we will just use Lyft.2,0 Mediocre
Apr 2021
Cons:
Waited almost 2 hours to get the rental car10,0 Excellent
Apr 2021
Pros:
Friendly staff, great vehicles, easy drop off.Cons:
Everything is awesome! Thank you.9,2
Excellent
42 reviewsCleanliness
6.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
3 locations in Minneapolis
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9,2 Excellent
Oct 2020
Pros:
Great staff and easy pickup.Cons:
Car interior was a bit dirty when we picked it up. Saw some crumbs on console/seats, but nothing terribly gross.8,0 Excellent
Jun 2020
Pros:
No one was attending upon my return and the car was not clocked in until three hours later.6,8 Good
Nov 2019
Pros:
The main reason I like renting at Enterprise Minneapolis Downtown location if for the after hours return option to the ramp.Cons:
Had to wait 20 minutes for a car to be ready. Had to wait 10 minutes to return the car. With only one or two people working, they are never actually available to help the customer.10,0 Excellent
Sep 2019
Pros:
Staff was great and prompt. Everything was taken care of quick and they were thorough.Cons:
The rental had a bit of a funky smell to it, but not funky enough to make me upset. I would suggest finding an aromatic solution of sorts.9,6 Excellent
Nov 2018
Pros:
It was a brand new car and it was just what I asked for. Due to a long distance drive I requested an all wheel or 4 wheel drive SUV and i was able to secure it with no hassle. It was a well equipped car and a super quick and easy check out at the desk. Well done Enterprise.8,0 Excellent
Jan 2018
Cons:
It was cold in Minnesota and when I turned the heat on the windows would cloud up. I had to continuously turn on the rear and front window heaters which would then shut off the heat. But it was alright, I did not freeze but it could have been a little more comfortable. I would rent from them again.Ace
8,5
Excellent
35 reviewsCleanliness
8.8
Comfort
8.6
Pick-up/Drop-off
8.6
Value for money
8.6
One location in Minneapolis
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2,0 Mediocre
Jun 2022
10,0 Excellent
May 2022
10,0 Excellent
May 2022
10,0 Excellent
May 2022
10,0 Excellent
Mar 2022
10,0 Excellent
Mar 2022
6,1
Good
22 reviewsCleanliness
6.1
Comfort
6.4
Pick-up/Drop-off
5.5
Value for money
6.4
3 locations in Minneapolis
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Reviews
7,9 Good
Jun 2021
8,0 Excellent
Sep 2020
Pros:
Felix at downtown mpls avis was great10,0 Excellent
Jul 2018
Pros:
They were able/willing to adjust our vehicle when the one we had reserved was not meeting our needs.Cons:
Personnel were very value added.8,4 Excellent
Jun 2018
Pros:
Upgrade in car. Friendly staff.Cons:
Car was not fully clean. Maybe because it was an upgrade and had just been turned in? Guy cleaning cars was working real hard in heat.10,0 Excellent
May 2018
Pros:
What you pay for is what you get. I was worried that at the end of my trip they were going to charge extra on miles or come up with something but not at all. Picked up the car with no problems and dropped off took 5 minutes. Will definitely use again!2,0 Mediocre
Nov 2017
Cons:
Cancelled the reservation because u charge .25 each mile over 1,050. Went to hertz, no extra charge5,5
Okay
29 reviewsCleanliness
4.3
Comfort
6.3
Pick-up/Drop-off
6.7
Value for money
5.9
2 locations in Minneapolis
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Reviews
5,2 Okay
Jun 2019
Pros:
I was able to drop the car off at the airport.Cons:
When communicating by phone I would have liked to talk to someone in Minneapolis or at least the US not someone out of the country. I would have liked to pick up my car at the airport or at least provided with a free shuttle to downtown Minneapolis.10,0 Excellent
Jan 2019
Pros:
Just I want get a monthly round $400 to keep rents for longer monthCons:
Always best9,6 Excellent
Aug 2018
Pros:
Customer service was very professional. I mistakenly made the reservation for downtown Minneapolis instead of the airport. We picked it up there, but they allowed for return to the airport and waived the additional fee which was extremely helpful on our return.Cons:
The car had a perfumey smell that we couldn't get out and it really bothered us. Otherwise everything was absolutely fine. The car was in good shape, no technical difficulties; felt safe.8,0 Excellent
Aug 2018
Pros:
Very friendly staff. Car was fine.Cons:
Wish I had known I could return the car to the airport at no extra cost BEFORE I went back to the pick up location.4,0 Okay
Aug 2018
Pros:
The car was clean, although bigger than we wanted, got so so mileage, and seats were not that comfortable.Cons:
The wait at checkout was over 30 minutes. I got a ticket because the car had expired plates. When I had to extend the rental due to airline issues, the automated system couldn't extend it, the first, second and third actual persons couldn't do it, and the fourth only did after calling someone else. This also took more than 30 minutes. They are trying to charge me more than $300 for the extra day, which is more than the original 5 day rental.4,8 Okay
Aug 2018
Pros:
The service rep who helped me close out our account at the end was wonderful. I feel bad that he has to work in a place that seems to have so many screw ups.Cons:
Waited in line at counter for 45 min to pick up. Had to go back to main desk to find anyone for drop off and discuss charge problem. I wasn't informed when I picked up the car at the airport that I was at the wrong location. I questioned the pick-up rep as to why the final price was $50 more than the quote. He said to call customer service later on. I did after leaving with car, they let me know I was charged $50 due to going to the wrong location. Had I been told that, we would have shuttled over to the correct pick up spot (very close to the airport). Rep at end helped sort it all out at the end.Eagle Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Minneapolis
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Minneapolis
Most popular car type | Intermediate |
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