Excellent customer service!
Pros: The service and price were exactly what I was looking for. The location is great as well. The car drove great too! I couldn’t ask for anything more.
Cons: I would like to know how much the deposit will be on my card up front if at all possible. I do understand that it wasn’t listed on the website therefore was not the fault of anyone at the location that I picked up my car. I will still use this location for my next rental car.
Most horrible experience ever
Cons: We were given a car that apparently had tire problems - not even 30 miles into our trip, the passenger rear tire blew on a deserted highway - and Avis told us it would be 2 hours before they could even come get us. There was no spare tire, so we couldn't just be on our way. I will never be renting with Avis or Budget again.
Surprised by the change in gas payment system
Pros: Overall quick and simple.
Cons: Not certain about being reimbursed for gasoline. It worked out though.
Pros: It was super fast.
Driving Cross Country
Pros: Rented a AWD Hyundai Santa Fe for a little over a month. I thought I got a really good value considering the length of the rental and the fact I drove it from Las Cruces, NM, to Rockville, MD. Person there was very helpful.
Great service, great car!
Pros: No hassle. Great experience! Service rep was friendly, knowledgable and top notch. Thank you Avid for hiring good people!
Cons: Drop off location was hard to find
Avis has 1 car hire location in Las Cruces. Take a look at our Avis hire location map to find the best car hires near you.