Guest reviews
Overall rating
7,6
Good
Based on 2 426 reviews
Cleanliness
7,8
Comfort
7,6
Pickup/dropoff
6,8
Value for money
7,0
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent reviews
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Find reviews that mention:
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car was clean
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car was great
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7,2
Pros: Staff was lovely.
Cons: It took me two and a half hours to pick up the car. No—no cars were available. I was #40 in line!! As each car was returned, it was given to someone in line. Not happy with that experience at all!!
review from
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8,8
Cons: Car was pretty dirty
review from
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5,2
Cons: There was a long wait at the pick-up in the Atlanta International Airport. You could improve the efficiency of the system.
review from
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4,4
Pros: Did not receive car listed on agreement. Offered that car for an up charge. Was a 1day rental. When returned 19 hours from time picked up charged a late charge and was told I would have to call customer service to fix. Car marked as full tank only had 7/8 on pickup
Cons: Honored what was on line rental agreement and not had to call customer service to fix an issue that is a a non issue.
review from
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4,8
Pros: It's just another car company. nothing special
Cons: Their website said you can add spouse for free but they asked me to pay. If I knew this was the case I would have gone with Thrifty that was giving me the same car for $50 less.
review from
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5,2
Cons: The line to pick up the vehicle was exceptionally long and following a flight.....it is draining to wait so long for a rental.
review from
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10,0
Pros: The staff were helpful and friendly. It was a great experience.
Cons: I think it should’ve been more front desk people after 11pm. There were 2 people working. I was #3 in line. There were 9 people behind me.
review from
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9,6
Pros: Yes everything was great
Cons: Nothing
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6,8
Pros: no the staff was condescending and rude and not helpful. we waited in line for 2 hrs even with a reservation. I will mention this to all who ask about my experience bad start to a vacation.
Cons: I do not think I would ever rent from avis again it took me longer to get my car than to fly to Atlanta. the manager instead of opening another window ran around and brought people from the back of the line to the front. the woman at the window was disrespectful and didn't help us add on another dr
review from
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6,8
Pros: Car was clean and reasonable priced. Drop off went very smooth
Cons: In line for an hour to pick up the car.
review from
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2,0
Pros: Nothing
Cons: I did not rent from Avis, I arrived at the counter and the line was 30-40 people deep and they had 3-5 people working. I waited for abut 20-30 minutes and heard someone say it took him 3 hours to get his car so I rebooked through Alamo and they took 5 minutes to process me and I was driving away.
review from
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6,8
Pros: The staff was pleasant and friendly. The pick up and drop off locations were convenient and easily accessible. The vehicle was clean and a fair value for the cost.
Cons: The wait time at the pick up location was horrible. I, and the other customers picking up vehicles at the same time, waited in line for almost one and a half hours. I don't know how long this was the situation at the counter prior to my arrival, the line was just as long when I left.
review from
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8,8
Cons: Car was pretty dirty
review from
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10,0
Pros: The staff were helpful and friendly. It was a great experience.
Cons: I think it should’ve been more front desk people after 11pm. There were 2 people working. I was #3 in line. There were 9 people behind me.
review from
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9,6
Pros: Yes everything was great
Cons: Nothing
review from
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7,2
Pros: Staff was lovely.
Cons: It took me two and a half hours to pick up the car. No—no cars were available. I was #40 in line!! As each car was returned, it was given to someone in line. Not happy with that experience at all!!
review from
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6,8
Pros: no the staff was condescending and rude and not helpful. we waited in line for 2 hrs even with a reservation. I will mention this to all who ask about my experience bad start to a vacation.
Cons: I do not think I would ever rent from avis again it took me longer to get my car than to fly to Atlanta. the manager instead of opening another window ran around and brought people from the back of the line to the front. the woman at the window was disrespectful and didn't help us add on another dr
review from
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6,8
Pros: Car was clean and reasonable priced. Drop off went very smooth
Cons: In line for an hour to pick up the car.
review from
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6,8
Pros: The staff was pleasant and friendly. The pick up and drop off locations were convenient and easily accessible. The vehicle was clean and a fair value for the cost.
Cons: The wait time at the pick up location was horrible. I, and the other customers picking up vehicles at the same time, waited in line for almost one and a half hours. I don't know how long this was the situation at the counter prior to my arrival, the line was just as long when I left.
review from
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5,2
Cons: There was a long wait at the pick-up in the Atlanta International Airport. You could improve the efficiency of the system.
review from
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4,4
Pros: Did not receive car listed on agreement. Offered that car for an up charge. Was a 1day rental. When returned 19 hours from time picked up charged a late charge and was told I would have to call customer service to fix. Car marked as full tank only had 7/8 on pickup
Cons: Honored what was on line rental agreement and not had to call customer service to fix an issue that is a a non issue.
review from
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4,8
Pros: It's just another car company. nothing special
Cons: Their website said you can add spouse for free but they asked me to pay. If I knew this was the case I would have gone with Thrifty that was giving me the same car for $50 less.
review from
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5,2
Cons: The line to pick up the vehicle was exceptionally long and following a flight.....it is draining to wait so long for a rental.
review from
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2,0
Pros: Nothing
Cons: I did not rent from Avis, I arrived at the counter and the line was 30-40 people deep and they had 3-5 people working. I waited for abut 20-30 minutes and heard someone say it took him 3 hours to get his car so I rebooked through Alamo and they took 5 minutes to process me and I was driving away.
review from
Other suppliers in College Park scored
Where can I find Avis hire cars in College Park?
2200 Rental Car Center Parkway, Avis car hire
Address
2200 Rental Car Center ParkwayPhone
+1 404 763 6333FAQs about hiring a car from Avis in College Park
How many car hire locations does Avis have in College Park?
Avis has 1 car hire location in College Park. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Hartsfield-Jackson Airport (ATL)?
No (according to our data)
Does Avis offer shuttle or airport pick-up services from Hartsfield-Jackson Airport (ATL)?
Yes
