Guest reviews
Overall rating
6,1
Good
Based on 10 reviews
Cleanliness
6,8
Comfort
6,0
Pickup/dropoff
5,8
Value for money
5,8
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
great car
car available
great service
car was great
returned the car
great experience
airport location
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4,8
Beware if it is a Holiday!
Pros: Location was close to place I was staying.
Cons: I know pickup was on July 4th. But was traveling from Missouri to Arkansas on that day. I did not receive a call or email from Avis stating that they would be closing early on the 4th. Otherwise I would have left MS earlier to make it to AVIS by noon. We called customer service to see if there was another pick up location that was open. It was at an airport 2 hrs away and they wanted to charge us $150 more. Thank goodness my flight was not until the afternoon on the 5th, which allowed me to pick it up early that morning before traveling to Oklahoma. I was not happy! CS was not helpful either as far as problem solving.
review from
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2,0
Hidden tax!
Pros: Nothing at all
Cons: Hidden sales tax of 22.5%. Not in Kayak quote and according to my research not the law in Arkansas. Tried to resolve over the phone and Avis rep totally useless. Second bad experience in a row with Avis. Never again!
review from
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2,0
Not correct
Pros: Nothing. Did not get car
Cons: Needed a car.
review from
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7,6
If price is the factor, this is your car
Pros: Basically I liked the car, and the price was good.
Cons: You get what you pay for, this was the cheapest car available, but it had nothing except air conditioning. It would have been great had the car had cruise control.
review from
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5,6
Poor
Cons: My rental ended up costing waaaaay more than originally quoted. I travel ever week and the ONE time I use a personal card to pay for a trip it is 3 or 4x the original cost.
review from
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4,8
Beware if it is a Holiday!
Pros: Location was close to place I was staying.
Cons: I know pickup was on July 4th. But was traveling from Missouri to Arkansas on that day. I did not receive a call or email from Avis stating that they would be closing early on the 4th. Otherwise I would have left MS earlier to make it to AVIS by noon. We called customer service to see if there was another pick up location that was open. It was at an airport 2 hrs away and they wanted to charge us $150 more. Thank goodness my flight was not until the afternoon on the 5th, which allowed me to pick it up early that morning before traveling to Oklahoma. I was not happy! CS was not helpful either as far as problem solving.
review from
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2,0
Hidden tax!
Pros: Nothing at all
Cons: Hidden sales tax of 22.5%. Not in Kayak quote and according to my research not the law in Arkansas. Tried to resolve over the phone and Avis rep totally useless. Second bad experience in a row with Avis. Never again!
review from
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2,0
Not correct
Pros: Nothing. Did not get car
Cons: Needed a car.
review from
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5,6
Poor
Cons: My rental ended up costing waaaaay more than originally quoted. I travel ever week and the ONE time I use a personal card to pay for a trip it is 3 or 4x the original cost.
review from
Other suppliers in Bentonville scored
Where can I find Avis hire cars in Bentonville?
1 Airport Boulevard, Suite 110, Avis car hire
Address
1 Airport Boulevard, Suite 110Phone
+1 479 205 0227FAQs about hiring a car from Avis in Bentonville
How many car hire locations does Avis have in Bentonville?
Avis has 2 car hire locations in Bentonville. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Northwest Arkansas Airport (XNA)?
No (according to our data)
Does Avis offer shuttle or airport pick-up services from Northwest Arkansas Airport (XNA)?
Yes
